Heater was not working. Called them at 10am. By 3pm it was fixed…read more Fair price Great service

I would not use this company for any work that you need done. I needed plumbing work done but was…read moreassigned with Kitchen & bath remodeling department?? The work was done and we are satisfied with the plumbing work that was done but the communication with this company is horrible. They do not let you know the time someone will be out just the day you have to call yourself to see when someone will be out. I needed plumbing work done in a bathroom and someone comes out that can't do the plumbing work. Had to wait the next week for someone to come and complete the work. I paid my bill in full but we keep getting calls to make a deposit on the estimate we accepted and signed to get the job scheduled. What is wrong with this company they do not communicate with each other. (departments)

We have used Keith to solve many problems with our air conditioning and furnaces at our investment…read moreproperties. He is very knowledgeable, reasonably priced and responds quickly. And he's a nice guy too!

So this review is coming from my heating panel, which was fixed by KLH months ago…read more Recently my air stopped working. I tried calling KLH again to come out and repair, but they never returned my phone calls, which I thought was weird. So, I ended up going with another company and he assessed that KLH had done the wiring wrong on my system when fixing the panel, causing the fan and the compressor not to work properly. This also caused my electric bill to be a lot higher than normal (I didn't pick up on this because I thought peco was just being peco; but I did note that the bill was higher). Anyway, so this other company was able to fix everything and get it back working again. I am so disappointed in the service of KLH, and the fact that this guy had screwed up my system and the way air was being pumped in. This could have done a lot more damage on my entire system if it had continued to run, costing me thousands of dollars.

I had Joe and his crew come and replace our furnace and air conditioner last year...they had the…read moreinitial best price up front, which is why I went with them, along with them being a locally owned family business. They were able to install everything in one day, and Joe has even offered to to check everything again after a year. Only snafu was getting the receipt to file for the PECO rebate (which was another $600 off the already good price). Hopefully we won't need any HVAC needs for a long time, but will definitely go with them when we do.

My heat was not working and a company gave me a quote for $1,300.00 . I called Joe for a 2nd…read moreopinion and he fixed the unit for $400.00. Joe and his tech found the issue quickly on the very high roof of the complex and saved me $900.00. Best HVAC company around!!!

I just had a great experience with these guys! On the first major cold night of the fall, we…read morefigured out that our heat wasn't working. The pilot light of our boiler was on, but otherwise the appliance wasn't running as normal. I called and spoke with their office on Sunday afternoon, then Tom called me back just half an hour later and was able to arrange an appointment the following day. It turns out our boiler just needed a small reset, but Tom was really generous with his time and expertise and made sure to educate me about how our radiator heating systems works and how to troubleshoot issues in the future. He also alerted me to a major issue with the hot water pipe link to our water heater, which we had to urgently replace last winter. The company we used was not great- they left the old water heater in our basement and seemed a tad shady- so I wasn't at all surprised to hear that other aspects of the job were not done properly. Tom and his team were available to fix the pipe AND remove the old water heater the same day for what I considered a reasonable price. I've had enough poor experiences with maintenance companies and really feel that Flourtown Heating is a trustworthy honest business. They were all courteous, professional, and seemed like genuinely nice human beings. I will absolutely be using them again, and can't recommend them enough!

My 18 year old HVAC needed to be replace. Flourtown Heating and Cooling gave me a good price and…read moreexcellent installation services. If you need to replace your HVAC, I highly recommend this company.

I can't recommend George enough. He saved us bundles with sound, practical advice and provided…read moreservice on our mini-split system that gives us confidence going into the hot summer months. Last year two large companies recommended that we replace a set of mini-splits because they were 14 years old and showed signs of decline. They recommended the most expensive, top rated replacement. I got an opinion from George. He said "Why get the Cadillac when the Toyota will do?" and gave us an estimate half the size for a system rated only one point lower by Consumer Reports. Then he came out and said we should see how it does for the rest of the summer, since it was still cooling. This week he came back to evaluate it again. I was ready to spring for a new system. It wouldn't have taken more than a word from him for me to sign the check. But he was hesitant. Gave me the low down on how big companies want to prematurely replace working systems. "They're all about the installs." He recommended I run it until it quits. I hope he stays in business for as long as I live in this house!

Had my air conditioner replaced as well as my heater fixed. Professional and fast service.read more

We're Gold Shield members and were disappointed with our recent service visit. A technician came to…read morecheck our dishwasher, was at the house for only a couple of minutes, and we were still charged the full diagnostic fee. I completely understand there are costs associated with travel and expertise, but I expected our membership to provide more value or some reduction in situations like this. As it stands, it's hard to see the benefit of being part of the program.

TWO WORDS: STAY AWAY…read more I contacted IT Landis for service on our 20-month-old Lennox heat pump with an auxiliary propane furnace because they advertise themselves as a Premier Lennox Dealer. The system would not reach the thermostat setting of 69°F and was running 24/7 without heating the home. Visit #1: The technician suggested we run our ceiling fans in winter mode and that the outside temperature was very cold (NO FOOLING THAT'S ITS COLD OUT-IT'S CALLED WINTER). No diagnostics or meaningful troubleshooting were performed, and the problem was not resolved. Visit #2: Two days later the same technician returned. At 11:00 AM the thermostat was reading only 64°F despite being set to 69°F, yet he again stated there was nothing wrong with the system. We then contacted the service manager, Dominic. Unfortunately, the conversation was extremely unpleasant. He was dismissive, rude, arrogant and said he would "do us a favor" by sending another technician, even though these were paid service calls. Visit #3: I mentioned to the Tech that we could smell propane in the attic where the furnace is located. The technician responded that he works with gas and oil so often that he has "no sense of smell," and again concluded there was no issue. The following day our propane supplier delivered fuel and immediately identified a gas leak in the furnace gas line--in the same area the technician had reportedly checked. We had to hire a plumber to repair the leak at a cost of $475, which should never have occurred. Visit #4 I called IT Landis after the gas line repair that was caused by the first tech and this tech again stated that the house was warm. I attempted to explain that the outside temperature happened to be 68 degrees that day so the inside temp was reading 68 but the system still did not heat to the 69 degree set point on the thermostat Visit #5 and Resolution: After four visits from IT Landis with no solution, we contacted another HVAC company. Within 15 minutes, they identified the real issue: the trunk line supplying heat to the first floor had become disconnected/loose, meaning the system was heating the attic instead of the living space so the thermostat would never reach the 69 degree setpoint. The repair cost $520. In total, FOUR IT Landis "technicians" failed to diagnose OBVIOUS ISSUES, including a gas leak that was caused by them and a disconnected/loose trunk line. Between the poor diagnostics and extremely unprofessional customer service from management, this was the worst service experiences I have ever had. BTW, the arrogant service manager had the audacity to mail us an $800 bill...GOOD LUCK ATTEMPTING TO COLLECT ON THAT. We spoke to an attorney and was advised that we should file a lawsuit against IT Landis for creating a potential fire/explosion/carbon monoxide hazard that they caused with the leaking gas line, excessive propane usage due to the gas leak, and their inability to repair the trunk line issue thus causing the furnace to run 24/7 for over two weeks causing us to incur over $2100 in unnecessary propane bills. Based on our experience, I would strongly recommend looking elsewhere for HVAC service. DO NOT USE IT Landis

This morning I woke up at 5:15 am realizing it was super cold in the house…read more Outside temperature was 26° and my heater must of turned off during the night . I called ARTISAN'S HOME SERVICES and they sent out Justin first thing in the morning to diagnosed my heating problem with his electronic devices. He pinpointed the problem exactly and replaced only what was broken. I was happy with the work and that he didn't try to upsell me on a new heating unit like most company's would these days. I was amazed with his knowledge of my system even know this is the first time he was here. I would recommend anyone that is looking for great quality family owned HVAC busyness.

I called yesterday at 11 am about a plumbing concern. He called me back a few minutes later. He…read morewas at my home in the afternoon, as promised. It was not an emergency, but I will keep his number if I ever have an emergency. Very honest guy. He patiently answered all my questions and explained things. He made some suggestions, but did not try to upsell us. I recommend him!

I would like to thank Glen Hillman for the excellent work he did to repair a broken kitchen sink.read more

We have used this company for 20 years. Always prompt, clean and fairly priced. Wouldnt go…read moreanywhere else. Dan and Glen are great just like all the staff