I will not recommended to anyone, unhappy whole 60 minutes message, message skill needs to improve…read more I will never comeback to this store.

Massage therapist left every time somebody came through the door. Ruined any good vibesread more

Where can I start? This place caught me by complete surprise. I was feeling immense pain and needed…read moreto find someone to help me stretch and work out the muscle knots that had formed and debilitated me. Not only were they able to accommodate me quickly as a walk-in, but they provided such a great massage that I was able to stand up straight and turn my head from side to side again. I certainly don't hope to undergo that type of muscle spasm again, but if I do then I know where I'll be going. Thank you Heaven Reflexology staff for the help and friendly environment.

This is my second time coming to this massage parlor. This place is very clean . staff member are…read moreprofessional and friendly. They gave me a comfortable massage, I was pleasantly and felt relaxed. This is the best massage parlor I've ever had, I will be back.

Amy is the best masseuse in the world…read more Amy heals. I truly believe her messages will make you live longer. You will feel like a different person when you walk out! Truth. Worth every penny and much more.

I love my massages here ! Amy knows exactly where I hurt or area that is sore! She is truly…read moreremarkable! Been coming here for years. She is one of a kind.

Zero stars We used to LOVE this place. We were members for over 10 years and stuck with them even…read moreduring COVID because we believed in the business. Something has clearly changed. Since January 2026, it's been nearly impossible to get ahold of anyone: * No one answers the phone * Voicemails go nowhere * No appointments available * Website showed "permanently closed" at one point But somehow... they kept charging my husband's card every month. After multiple attempts to contact them, we had to go through our credit card company just to stop being billed. Instead of helping, we received messages about canceling my account unless we resumed payments. We also have about $1,000 in unused credits with no communication on how that will be handled. It's honestly sad because this used to be such a great place. If you're a member, definitely review your statements. I hope they get things sorted out, but right now it's been a really frustrating experience.

I was a loyal member of Hawaiian Experience Spa for over 10 YEARS and always paid my membership on…read moretime--even during COVID when many people canceled. What I got in return is one of the worst customer experiences I've ever had. Since January 2026: * They stopped answering their phones entirely * Voicemails are never returned * Appointments are not available * Their own website said they were "permanently closed" Yet they CONTINUED charging my credit card every month. I called 6-10+ times with zero response. No communication. No explanation. Nothing. I finally had to block charges through my credit card company because they were billing me for services they clearly were not providing. Now, instead of fixing the issue or issuing refunds, they are sending threatening messages about canceling my account unless I resume payments. That is completely backwards and frankly unacceptable. I also have nearly $1,000 in unused credits that they have made no effort to honor or refund. Their explanation blaming landlords, payment processors, or other third parties does not excuse continuing to charge customers while being unreachable and effectively shut down. This is not just poor service--it feels deceptive. If you are a current member: CHECK YOUR STATEMENTS IMMEDIATELY. If you are considering joining: DO NOT. This situation has clearly affected many customers, and the lack of accountability or communication is extremely disappointing after years of loyalty. Sounds like everyone who has had the same "Hawaiian experience" as me should explore options for legal actions against this fraud.

Couples massage . This place was amazing the best service and the best massage therapist. Named…read moreChanel . It was my birthday and it was Amazing

Last week I had the Serenity Facial (1hr) and Serenity Massage (1hr) package with the added…read moreDermaplaning. I had Morgan for Massage and Rebecca for the Facial. I will only request them when I return, just exceptional experiences with both ladies. I had some tightness in my hips and piriformis and Morgan was great at targeting massage in those areas. Rebecca's attention to my individual needs was welcomed and appreciated. I love the facial moisturizer and foaming face wash that I purchased post treatment as well. This Spa has a perfect for location, abundant parking, relaxing reception with refreshment and snacks and low lighting to ease you into the chill vibes. This has to be on your list for best spas in Scottsdale. Amazing quality/pricing.

The massage therapists here are absolutely top-notch, using a variety of techniques and performing…read moredeep muscle massages. Whenever I'm exhausted after a round of golf, I always want to come here. Their back massages and Thai stretches are incredibly precise, and their four-hand massage is especially exceptional. Their four hands feel like they're glued to my body; the overall sensation is so smooth and relaxing, leaving me feeling completely refreshed.

PLEASE READ BEFORE GOING FOR YOUR FIRST TIME!! I'm…read moredisappointed with my experience at Thai Royal Massage & Spa in Scottsdale and feel it's important to share for others who may be considering going. I called ahead and scheduled an appointment for myself and 3 girlfriends. At the time of booking, I made it clear we had not decided on services yet and wanted to choose when we arrived. The night before, they called and left a voicemail confirming us for 90-minute massages, which was never agreed upon. I immediately called back and clarified that we were still coming, but only wanted 60-minute massages and would choose our exact services when we got there. They confirmed that was fine. When we arrived, I signed us in and specifically wrote "combo" because I was interested in their combination reflexology. Before my massage even started, I clearly told my masseuse I wanted the combo reflexology, and she acknowledged it. However, the massage I received was not reflexology at all there was no foot soak and barely any foot work, which is standard at every reflexology place I've been to. On top of that, during the massage they were extremely pushy about extending our sessions another 30 minutes (making it 90 minutes total). I was asked twice, and all 3 of my friends were also pressured to extend. We all declined. At checkout, I noticed I was being charged significantly more than expected. When I asked, they told me they gave me the "combo body massage" instead of the "combo reflexology." That was never what I asked for. Instead of taking accountability or trying to correct their mistake, they did nothing. To make matters worse, their tipping system feels very uncomfortable and aggressive. They present tip options starting around 30-38% and hold the payment screen right in front of you, creating unnecessary pressure. Overall, the entire experience felt disorganized, misleading, and focused on upselling rather than customer service. I take responsibility for not being more confrontational in the moment, but not everyone is comfortable speaking up, and businesses should not rely on that. I left feeling taken advantage of, and unfortunately, they've lost our business. I hope this review helps others avoid the same experience.

The perfect massage, the therapists are AMAZING...really good swedish, not too hard, they will…read moreadjust to your preferences. Calm, spa-like and super clean. Front desk person is sweet and efficient, easy credit card purchases. I'm a regular!

If you want a same-day appointment for a relaxing, no-frills massage, go for it. I was looking for…read moremore hence this mediocre rating for Lemon Tree Massage. My body is well past using massage therapy for pampering; I need it for relief from aches and pains. Out of desperation, I walked into Lemon Tree Massage for a same-day, 90-minute upper body massage. My shoulders and neck were feeling like concrete and they hurt. My massage therapist was very friendly, but she was not an expert in muscle anatomy. Therefore, the massage was not as helpful as I needed it to be. I paid $100 for a 90-minute massage plus a 20% tip. I tipped her for her effort and professionalism even though I left disappointed. She checked in throughout the massage for desired pressure, but she was definitely more accustomed to massage for relaxation versus therapeutic relief. A few more notes...There was no table warmer, which was fine by me, but you get the gist this is a no-frills experience. There is no neck cradle on the massage table; you're given a donut pillow. This place is located in the shopping center next to the Home Depot.

I stopped in a LA fitness off Shea and was inquiring about a membership, but first needed some…read moreserious work done to my neck and back. The guy gave me a flyer of a new location and it is right up the street from where I reside. That is IMT. The owner and an absolute stand up guy named David (yes the beloved one like me lol) took me right in. We spoke in depth and I told him my issues with my neck and muscles. I also shared what the other "doctors" told me that I went to and I was still in agonizing pain, getting TPI shots that did absolutely nothing, sitting in waiting rooms, and then leaving with no exercises to get better. After talking with David I had to try because he explained everything without having to charge me or make an appointment. When I walked in David could instantly tell that I had some severe neck and shoulder issues before I even explained it to him. He saw the pain I was in and he gave me comfort and a trust that I knew he would set me straight and give me real honest feedback and the correct answer His doors were open welcoming in new customers, the place was and is very clean, he has coffee and water and I felt good going. Once I went to David he told me it will be a few sessions and set clear expectations with me. He explained in the most detailed ways I have ever heard of the body and muscles working together, even more than in anatomy class. He worked on my neck and shoulders pinpointing areas to target and relieve, gave me stretches to go home and work on, and took extremely good notes. This is so vital when dealing with someone's body and muscles and David gets it. What I like most is, one he is affordable for the work he does, two he cares and I mean he cares so much that if I am in pain the next time I see him he is that much more determined to make me better. Three, the knowledge of what David posses is unbelievable and absolutely incredible. He knows the human body and the muscles in and out and also decides to share that with me and his patients. David has and is HELPING me drastically. Better than these other ding dong doctors that give you drugs and waste your time. But not here. I haven't wasted a minute and he hasn't wasted my time. If you are in pain from stress or injuries or even need a correct massage, I seriously recommend going to IMT and speaking with David because he knows his stuff and will tell you the truth. Thanks again for getting me on the right path to good pain free health.

I'm so thankful I have found this place- came in with a lot of pain in my arm and upper back, I…read morecouldn't sleep, I couldn't sit, or stand or anything- it was such agony! Luckily, they were able to schedule an appointment for me right away- David was amazing- so knowledgeable and professional! He examined the area and we discussed the injury and then he did the therapy- very intense and no stone was left unturned:) came in for a total of 3 visits (this was about a month ago) and I have not had any problems ever since. What a relief! My husband was keeping me company during the treatments and eventually decided that he needed one as well! We are both very happy customers and we highly recommend this place!