In my case, I had just learned my party was leaving the country & I just recieved their adress. I…read moreneeded to serve someone in their home city on a Thursday night and if I had no luck, I needed another process server to serve the person in a entirely different city on Friday. The urgency was that the person was leaving the country on Saturday. I called several process servers in both cities and had difficulty getting a response. Though I worked with a very responsive server in the city for Friday and I paid him (as it was getting late, 5p, on Thursday and I wasn't getting any calls back about serving the party on Thursday... Even the butte county sheriff's office neglected for an entire two weeks to call me back) eventually Amber from AW Legal services called me back. I was frustrated that I had lost the money (due to the lack of responsiveness from several places in Chico) from paying the other processor for the Friday job. However once Amber called, we discussed the entire process, the identification information, and her pricing. I had a fee waiver for the county, but you can't use it if they never call you back so I was happy to find that Amber's pricing is extremely reasonable!!! I made the payment and I advised the Friday process server (in the Friday city), right away, that I might be able to get it done that evening (with AW Legal) but the chances were slim. He told me to let him know if I got it done. Shocked as all get out, Amber, with only basic address info (wasn't 100% sure about the way the apartment # was written) managed to serve the party within two hours. But here's the icing on the cake... My paralegal had multiple misscommunications with myself & Amber in regards to getting the original paperwork from Amber so that it could be delivered to the court. Eventually, I had to cut out the middle man and (2 weeks after service) ask Amber to please send it directly to me. She paid out of her pocket to overnight it to me. This act alone deserves five stars! I was extremely thankful. Amber will send you simple smile emojis, one word answers, and she's not very verbose in her texts (Lol) but she gets to the point, will get the job done, quickly, and correctly. And she is the type that will stick with you until it is done! I couldn't have been happier with her kindness, her commitment to completing the job, her relaxed nature (at a time that is stressful to her clients), and her professionalism.

Got my transcription done in the time that was promised. Great communication. I would definitely…read morerecommend if someone needed their services.

If I could give 0 stars I would…read more The owner was very unprofessional and rude on the phone. When he arrived he was driving a car that was running very poorly. I was immediately worried that he wouldn't make it on time. He had agreed to bill me and was calling me for payment before I had received an invoice. I will never use this company again.

From the owner: Same Day deliveriesread more

Bird dog delivery gets it done. Elijah.delivered the most valuable, precious priceless thing…read more Peace for me and my family. I'm so grateful for the simplicity and effectivity of his SERVICE. The experience, confidence and the willingness to go above and beyond my expectation will never be forgotten. Five stars is an understatement of the SERVICE Birddog delivered. As described would definitely use again

They did great! They were communicative and very efficient. Pricing was fair. I highly recommend…read morethem!

Fabulous service, from quote, booking, moving. On time, careful handling both loading and…read moreunloading. Great price!

I needed someone to move my washer and dryer quickly. I called and they scheduled me within a few…read moredays. They were so kind and got the washer and dryer moved from a really weird angle and height very easily. They even help me set up when we got to my new house. Super kind people, would definitely recommend.

Trudy went above and beyond to help serve the opposing attorney and her client. She was very…read morecommunicative and answered all my questions and concerns with professionalism. I highly recommend Trudy and her services.

Trudy served some papers for me and did a great job. She's an excellent communicator she follows…read morethrough and I will call her again when I have the need.

DO NOT EVER USE THIS COMPANY…read more I have wasted the 4 hour window they gave to come by and approve my known shipper forms for TSA so I can access and use Alaska Cargo. Not even a courtesy call that they could not make it. I have paid $190 to have this service completed, and completely sacrificed an entire workday waiting for these morons. Look at EVERY other review on Yelp, or Google, and you will see TO NEVER EVER EVER waste your time on this completely irresponsible and absolute travesty of an operation. I am seriously surprised that they are even still in business.

This company does not have any level of organization or customer service. No one seems to want to…read moretake responsibility for the service they are supposed to provide. I was given a 4 hour delivery window from 8am-noon on this past Saturday and nothing showed up. At 12:15, I got a call from the driver telling me that the warehouse didn't put the package on the truck and that there was nothing he could do because the warehouse and office we're closed for the day. He said someone from the office would call me on Monday to reschedule. I also left a voicemail for the office on Saturday after talking to the driver. Monday morning comes and no one calls me. At 10:08 am I decide to call the office again and get the voicemail machine and leave another voicemail. Still no call back by 11, so I call again at 11:23 to get the receptionist. She tells me everyone who can schedule deliveries is out until 1pm, but that she will give them a note to call and reschedule. Still no call back by 3:30, so I call again at 3:42 and get someone who sounds surprised to find out that the package was not delivered on Saturday. After a brief hold, she tells me that the next delivery route won't be until Wednesday (4 days after the scheduled delivery window) and she doesn't yet know what the time window will be. Supposedly, someone will call me tomorrow to schedule the delivery wondow, but I have a feeling I'm going to need to call again tomorrow to follow up.

I come often here to drop off packages for my business, staff is usually not friendly there's only…read morea guy and a girl that interact with us when dropping off our packages. Today we went and saw a short chubby girl outside getting packages and kindly asked her to take our prepaid labeled packages which we always are told yes, but she was rude and said no as she shut the doors on us. Very disappointed and not business friendly at all. We are considering going to ups now for our packages.

I ordered two packages which required signatures. I got an email Wednesday telling me my first…read morepackage would be delivered Thursday. I waited all day...no delivery, no nothing. Friday afternoon it was delivered. I received a text Sunday stating my second package would be delivered Monday. I waited in my living room until 2:00 pm when I decided to go out to the mailbox and check my mail. There was a doortag attached to my gate saying they missed me. I was in my living room the entire day except when I went to the bathroom. No honk and no one came to my door. Now I have to wait again all day tomorrow until they hopefully show up and actually try to deliver my package to me. My shipper does not allow for it to be picked up at the facility. After wasting two entire days waiting, I will request my shipper use someone else from now on. And there's no one to assist you...all computerized.

I highly recommend Amber. I had questions about family court documents and she took the time to…read morewalk me through everything and answer all my questions. She is extremely knowledgeable and I appreciate her responsiveness. If you need legal services without the hassle and expense of an attorney, definitely contact Amber.

Amber was incredibly kind and patient with me when I needed to retain her services. She was also…read morethe only person who called me back when I had a small window of turn around time. Amber is extremely professional, knowledgeable and efficient. I'd work with her again.

Anyone who uses Greyhound Package Express is not paying attention. My package was shipped out of…read moreChico California,bound for Pennsylvania. It was never scanned into the Greyhound system, so there was no record of it going anywhere. Tracers and phone calls came up empty. Literally lost without a trace. After I jumped through several hoops, completing forms, they eventually agreed to pay me ten cents on the dollar, for my loss. That process took months.

There's nobody ever working there. It says office hours. But who ever works there never shows up…read more Every single time is closed. I've been coming few times and of the few I've only seen it open. Once. So plan ahead and buy your ticket.