We visited Texas Health Breeze Urgent Care this morning as my wife suffered a significant second…read moredegree burn on her thigh and required immediate medical attention. This was by far the most pleasing experience for me and my wife at any medical facility. It was about an hour since my wife burned her leg before we walked into the urgent care center. We were escorted to the exam room right away, which, in itself, was surprising. NP Freh and Nurse Jasmine were unbelievably caring and genuinely concerned. They acted quickly with administering the pain medications and other necessary first aid. The urgency they showed (while not making us feel rushed) and the detail in which they explained the next steps, instructions for at-home care for the burn and the quickness in handling the discharge summary were all above and beyond one would expect from any medical facility. With the amount of pain my wife was in, it was important that she was attended quickly. NP Freh and Nurse Jasmine literally wasted no time. We knew NP Freh was genuinely concerned and it was proven by the fact that she called me later in the day to enquire about my wife's well-being. True gems of human beings. Heartfelt thanks to both of you.

This place was as smooth as butter. Walked in and out in 30 minutes with x-ray results. Dani, the…read moreintake, was quick and got 95% of my info while driving. Dani, the tech, was accommodating and informative. Bear, the provider was really cool and excited my results were clean. Highly recommend! Place is clean as well.

04/14/2026 review. Summary = Recommended…read more One day in early March around 1:00 am ... I woke up with body aches, chills, sore throat, thick drainage, headache. Completed the convenient Web Check-In for the CareNow location on Preston Road in Frisco. DR. SHELLEY ROBENIOL, Adjae Hall, and Kmal Gil were all : Professional. Knowledgeable. Communicative. Compassionate. Thorough. Cultures were taken for COVID, Flu, and Strep Throat. Tested positive for my first ever case of COVID. Dr. Robeniol prescribed 5 days of Paxlovid ( nirmatrelvir / ritonavir ) oral antiviral medication. She electronically sent in the Rx to my pharmacy. Body aches and chills were thankfully eliminated by the prescription medication. Thank you Dr. Robeniol, Adjae Hall, and Kmal Gil for your kindness and expertise. I recommend the CareNow Urgent Care location on Preston Road in Frisco. - - - - - - - - - - - - - - - - - - - - - - - - - I then had a Sinus Infection for over 2 weeks. Completed the convenient Web Check-In for the CareNow location on Preston Road in Frisco one day in early April. DR. ALBERT LUM, nurse, and medical assistant were all professional, empathetic, and efficient. Cultures were taken for for COVID, Flu, and Strep Throat. Tested negative for all 3. Dr. Albert Lum prescribed 7 days of AUGMENTIN (Amoxicillin / Clavulanate Potassium). Sinus Infection was thankfully eliminated by the prescription medication. Thank you Dr. Lum, nurse, and medical assistant for your kindness and expertise. I recommend the CareNow Urgent Care location on Preston Road in Frisco.

I only visited this care now because Wks'comp had it on there list of preferred places…read more Front desk staffs and nurse in the back, had beautiful bedside manners. Their personalities were Kind, caring and pleasant. The Dr. I saw was super pleasant, and very helpful, no complaints. With that out the way, wait time was a total bummer, but I guess it was one Dr. Working. Overall my experience was good.

Thorough, pleasant and efficient…read more Felt like I was well cared for by the nurse and provider. Also the office was very clean.

I returned to TH Breeze for a UTI problem. I made an appointment that morning, they were on time,…read moreand I was out within the hour. This urgent care facility is more accommodating than my own doctor's office. Honestly, I get better care here. Everyone remembered me from my last visit, which made me feel comfortable.

Went in at 2am for a kidney stone and the staff was nothing short of amazing. I had a little bit of…read morereaction to the pain meds and they would not let me rest until they knew I was safe. They then left me sleep for another 3-4 hours. Can't say enough about how well they treated me.

Couldn't ask for better. Receptionists, nurse and Dr. are top notch. Highly recommended for anyone…read morein the Frisco - Plano area.

I have visited this Texas Health Breeze Urgent Care twice and it has been a smooth, easy…read moreexperience! A few months ago I scheduled an employee drug test here for a new job. It was an easy in and out and I was able to get the results and paperwork back quickly. More recently, I had a health concern that needed antibiotics and possible further care for. I decided to return and had a wonderful experience. The wait time was a little longer, because it wasn't just the urine test, but I was still able to see an NP, Lindsey. She was kind, helpful and I appreciated her approach when it came to advocating for her patient's best care. Overall, I highly recommend this practice. It is clean, organized and professional. The scheduling is also very simple with online booking right on their website. I hope I don't have to return to an urgent care, but if I do, this place will be my choice! Thank you so much for your kindness!

I went to Breeze (Based on a friend referral) May 8, 2026 due to a household accident which made…read morefor a nasty/bloody gash on my arm. There was no wait time and Lindsey (NP) and Shondreya (NCT) quickly got the wound cleaned, stitched, and bandaged. It's now 11 days later and the wound is healing nicely. I cannot say enough good things about this Breeze facility.

So I am here visiting and I was suffering from a bad sinus infection. From the moment I walked in I…read moreknew I was at the right place. The front staff were very friendly and welcoming. I had the good fortune of having Dr Patel see me. She was great and explained everything. Imagine my surprise that she cared enough to give me the injection. I even commented that normally a staff member gives them she laughed and said she like taking care of her patients. So what is my complaint? The DR P moved from Louisiana to come here. Come back to LA the food is waiting for you

I visited this urgent care and was not informed of any co-pay prior to receiving services. At no…read morepoint during check-in or before treatment did staff mention that a payment would be required. After the visit was completed, I was then told I owed a co-pay, which felt very misleading and put me in an uncomfortable position. Patients deserve transparency about costs upfront so they can make informed decisions before being seen. Not disclosing fees beforehand feels deceptive and unprofessional. I would recommend that future patients ask about all costs before receiving care.

I went to ER Wednesday, was admitted by Dr Scott Fitzgerald…read more. From Wednesday to Frida, it was the absolute best Hospital experience ever.. The Staff were so Nice, Experienced and Helpful... Not only do they have the very best Hospital food, each meal would compare to A Michlin restaurant.. Now to the BEST part; Dr Scott Fitzgerald was the most Understanding, Most caring, came in room, pulled a Chair and went thru everything single process 1 by 1, took time to make it all very personal... Could not recommend this CARING PLACE MORE HIGHLY... EVERY ASPECT WAS PERFECT.. THANK YOU DR FITZGERALD AND ALL STAFF in I

Great hospital, Had a friend who had a baby here…read more Nice and friendly people who helped us

Dr. Chimanji is the lead doctor at N R Urgent Care, and I highly recommend him…read more I have visited Dr. Chimanji twice over the years, once several years ago and once a few months ago. I had a minor skin irritation a few months ago, and I trust Dr. Chimanji's diagnostic ability enough that I drove some distance to see him. Sure enough, he immediately diagnosed the issue as being due to a change in the formulation of my laundry detergent. He suggested I try a new laundry detergent, and that fixed the skin irritation issue. Most impressive is that he did all this without an array of tests. He simply did a proper examination, asked me some questions, and came up with the diagnosis and solution.

The doctor was also working behind the front desk and insisted over the phone when I called that I…read morewould have to pay in advance even though I live and work in town and have insurance. OK. Some doctors dont accept insurance and my deductible is high anyway so... I paid by CC - $175. A couple weeks after my visit I receive a bill via mail stating I have not paid and must pay $175. I went in person to the doctor's office and indicated that I had already paid and showed the receipt he gave me. He acknowledged I already paid and said he would talk to the billing department. Should be done right? Now, weeks later, i receive another notice that I have not paid and need to pay. I am not paying you twice dude. It doesn't work that way. I want to point out too that the address on the letter I received with the medical bill is hand written. Draw your own conclusions.

Excellent care. Doctor Ekweani takes time to listen and always takes care in communicating his…read morefindings and treatment plan. Doctor Ekweani is very caring and considerate. Appointment or walk-in you will be given the best of care. You may need to wait because this is an Urgent Care as well as a primary care office. Naturally, patients with more urgent needs (injuries, etc.) must be tended to first. Be patient because Dr. Ekweani will give you great care. I do not understand the low rating reviews. I have been a patient of Dr, Ekweani's for many years and received only the highest level of care. Dr. Ekweani is very well educated, a great listener and caring. Dr, Ekweani completed an internship in Harlem treating some of the most critical patients including gunshot wounds, drug overdose etc., he has seen it all. He has treated me for many illnesses and has provided IV fluids when I was nauseous I couldn't function. An hour later I was much better. I can give many examples but the bottom line is this doctor is excellent. His office staff has always been courteous and professional.

Extremely Disappointed in Outdated Payment Policy and Poor Customer Service…read more I went to this urgent care seeking help but was denied service because I didn't have a physical card to pay a $15 co-pay--even though I offered to use my digital wallet, which is a widely accepted, secure, and modern form of payment. We live in a digital world where tap pay, Apple Pay, and mobile payments are standard, especially for small transactions like this. The two Spanish ladies at the front desk were not helpful at all. Instead of offering a solution or showing empathy, they asked rhetorical questions and seemed more focused on enforcing an outdated policy than assisting a patient in need of care. This experience was frustrating and disheartening. No one should be turned away from an urgent care center over something so minor, especially when the technology to process the payment is right there. If this facility wants to keep up with modern standards and actually serve its community, it needs to update its payment systems and retrain staff on customer service and compassion. Turning away patients over digital payments is unacceptable in 2025.

Seen within 5 minutes for a traumatic blunt fall. From the front office person with a caring…read morespirit, good listening, and attentiveness to the smile and welcome of Jason, X-ray professional-to the back room of RN Angela with her contagious smile and caring touch-to the professional integrity of time spent with our loved one- the impeccable care rendered by Dr. Robert Wycoff, we are so very grateful for your time and expertise. Bless you each one- you MADE THE DIFFERENCE- The Tom Johnsons Allen, Texas

The care of Dr. Laura is concerning. Her arrogance will leave someone at risk of further harm. She…read moredidn't even know a common medication I take. Furthermore, speaks in a condescending way even though her knowledge does not warrant it. She told me oral medication would not work for me(not true per the specialist) My situation progressed and I saw a specialist days later who rolled their eyes at the words of Dr.Laura. If she doesn't care about people's well being including being respected she needs a new profession. No one deserves to be spoken to the way she speaks to people. This was not my first interaction with her.