Appointment started late. Then when I got in there Bina was short which comes off rude and then…read morerushing me at the end although she was 20min or more late for my appointment.

We took our children in for wellness visits, which are covered 100% by our insurance provider. The…read more"doctor" on staff refused to honor our insurance, United Health, because he claims they are "sketchy" and charged us $100 for the visit. The "doctor" at the clinic also did not know what immunization a child entering 7th grade needed and made us look it up for him. What kind of doctor doesn't know the states immunization requirements? I am calling my bank to dispute the charges since Minute Clinic didn't submit to the insurance, my insurance has negotiated rates for items that are not fully covered. I'm also contacting corporate. The doctor cannot refuse our insurance, or simply bill us how he sees fit for services.

I worked for Genesis Mobile X-Ray in Houston for almost a year. When I was first hired, I was told…read morerepeatedly that they were growing so fast and would be providing new vehicles and equipment (along with many other absolute necessities) very soon. This was an ongoing false promise that was never met. I referred to the vehicle they provided for us as the "death trap". The vehicle was falling apart, unregistered, had 200,000+ miles, doors wouldn't completely shut, no working horn, tires were bad, etc. When I would ask to fix something, they would argue about the cost and then tell me the owner would take care of it later. He never did. They would expect one car and machine to be shared with three people who all lived on completely opposite sides of town. Told us to "figure it out". Forced techs to stay in a rundown motel in another city because they didn't have anyone else to complete the work there. Their job would be on the line if they refused. They failed to issue dosimeters to monitor our radiation intake or a lead thyroid shield for our protection when assisting patients. My original schedule was Monday - Friday from 3pm-11pm and then I was forced to take overnight call from 11pm-7am. Many nights working into the night until 2-3am and then getting called right back at 4am, with no appreciation or overtime pay. They did everything they could to make sure we weren't paid a cent over our standard 40 hours, although they had us on call for more than 40 additional hours on top of our normal shifts. There were many weeks where we didn't get our pay checks on time, because there was "an issue with the owner and funds". The entire company had a turnover a few months back. Without warning, the VP of operations and all management just quit and left everything a mess. New management came in and we lost almost all accounts we had in Houston. I was told that the owner had no money to buy new vehicles and that he was still trying to find someone else to invest. Invest in what? A terribly run company that doesn't care about anyone but themselves. This is, by far, the most unorganized and poorly run company I have ever come across. I hung in there as long as I could with the hopes that something would turn around, but they are going down fast. Which is honestly what they deserve with the way they treat people. I could keep going, but I think I've made my point. I believe in karma, and I believe they will get what they deserve. Stay away from Genesis.

This is a great facility. I have been treated there three times in the past year and each…read moreexperience makes me glad it's only minutes from my house. Everyone, from the receptionist to the nurses and doctor, is personable. The medical staff is all high quality Baylor caliber. And their medical treatment has been effective each time. The facility is new, well appointed and comfortable.

I have been to Urgent Care at the Star in Frisco on three different occasions. I met with two…read moredifferent doctors and had a conversation with the receptionist. All three persons showed no empathy or compassion for my medical emergency. They offered no help. I'm not sure why I went back two more times. I suppose I hoped each visit would be better. Each visit worsened. Perhaps I thought my experiences would improve as all of my primary physicians are located at the BS and W Medical Center at the Star and they are five-star, top shelf, physicians. Urgent Care at the Star is simply sad. Each time, I left feeling dehumanized. Jim B.

Came in for a series of vaccinations, drug tests, and blood work. Staff here was super kind, very…read moregood about communicating what your visit will entail and how long it should take. The MA who helped me was named Nat and she was lovely. She was extremely intentional with telling you what is going on and making sure you are comfortable. Also very funny (needs to avoid her allergies more).

I came in mid evening and was expected to have a long wait time but was able to be checked in, seen…read moreand diagnosed in an hour. I will definitely return for any urgent medical care

If you're like me, you avoid seeing a Dr for common illnesses like a cold or flu. That wasn't the…read morewisest choice when after 15 days of being sick and feeling worse every day. So reluctantly, I made an online appointment to visit Texas Breeze. I arrived on time, was checked in quickly and within minutes was in an exam room. Once there, I waited a good 30 minutes before a PA came to the room. They did the necessary tests and Chest X-rays. Prescriptions were sent quickly to my pharmacy of choice. Within a few days, I started to feel better and I'm thankful to the staff there for their patient care.

Madison the NP was direct with me, did not try to charge me for extra procedures and was extremely…read morehelpful. Nicole and Zorinna we're extremely professional yet treated me like family. It was a fantastic, clean, helpful experience.

BE AWARE WHEN YOU SIGN DOCUMENTS WITH THIS CLINIC. They are…read moremaking patients that use regular insurance, such as BlueCross BlueShield, sign the Advance Beneficiary Notice of Non-coverage (ABN). This form is used ONLY for Medicare patients, so they get paid what the insurance does not cover. I don't know why they are making people sign this form, but I imagine it is to get the money that the insurance does not cover under the contract they agreed upon. I found this happened to me after I received a bill from this clinic for $105 that according to them my insurance didn't cover for some lab work. They told my insurance I signed a "waiver" that gave them the right to bill me. That is when I asked them to email me such document, and since I did not hear from them, I went in person to the clinic and was able to get what they called the "waver" which was an ABN. They probably thought I was not going to investigate what this form is used for, but now I know that they did not wanted me to know. I will be reporting this business. Just want people not to become part of this malpractice.

This place is awesome!!!…read more Ok it's a doctor's office so let me tone down the excitement of the place. THE LOCATION Frisco... Off Main St. & 423. Pretty much in between a Circle K and a Sonic burger place on the southwest corner. PARKING Adequate parking in the front. THE PLACE Nice waiting room. The young lady working the front desk was wiping down pens and the front counter. They're all about sanitation over there. THE STAFF Friendly. Even the doctor. No ego or god-complex with him (I'm speaking on MY experience with the doctor on duty that day). The doctor was very patient, very knowledgeable... and answered all my questions. He knew what he was doing. WHAT TO EXPECT Quick tip... Check in online. Fill out all the forms and you'll be contacted when they are ready for you. THEN you can make your way to the location. Don't do the check-in in the parking lot OR expect to just walk in (unannounced) and be seen. If it looks like they're pretty booked, they'll call you to see if you want to be transferred to another office location. You'll go in (when they're ready for you), they'll take care of whatever copays or payments you need to pay. You may have to fill out a COVID form ("Were you out of the country?", etc). You're seated for about five minutes and you're called in. You're weighed, they take your pulse and blood pressure, as you a few questions and the doctor comes in to see you. Pretty straight forward. In and out. OVERALL They're on top of their game. I highly recommend this place if it's the weekend, you can't get your regular doctor, or it's not a true emergency.

Horrible care quality as-well as wait times, I scheduled an appointment through their online…read morebookings for 5:06pm and was not even brought into a patient room until 5:50. Inside the room after the nurse did the basic procedure for symptoms, I waited another 30 minutes for the doctor, only for her to be extremely rude and cold. Horrible bedside manner, and extremely unprofessional. Also experienced a billing issue, I was told the insurance covered for the entire visit ($25.00), only to find an outstanding charge for 11.59. Because, "something in the appointment was not covered by insurance". According to the front desk. DO NOT COME HERE, worst experience in health care I have ever had. Also the doctor tried to prescribe me an antibiotic with penicillin, and I am extremely allergic to penicillin. Fix your staff.

Excellent care. Doctor Ekweani takes time to listen and always takes care in communicating his…read morefindings and treatment plan. Doctor Ekweani is very caring and considerate. Appointment or walk-in you will be given the best of care. You may need to wait because this is an Urgent Care as well as a primary care office. Naturally, patients with more urgent needs (injuries, etc.) must be tended to first. Be patient because Dr. Ekweani will give you great care. I do not understand the low rating reviews. I have been a patient of Dr, Ekweani's for many years and received only the highest level of care. Dr. Ekweani is very well educated, a great listener and caring. Dr, Ekweani completed an internship in Harlem treating some of the most critical patients including gunshot wounds, drug overdose etc., he has seen it all. He has treated me for many illnesses and has provided IV fluids when I was nauseous I couldn't function. An hour later I was much better. I can give many examples but the bottom line is this doctor is excellent. His office staff has always been courteous and professional.

Extremely Disappointed in Outdated Payment Policy and Poor Customer Service…read more I went to this urgent care seeking help but was denied service because I didn't have a physical card to pay a $15 co-pay--even though I offered to use my digital wallet, which is a widely accepted, secure, and modern form of payment. We live in a digital world where tap pay, Apple Pay, and mobile payments are standard, especially for small transactions like this. The two Spanish ladies at the front desk were not helpful at all. Instead of offering a solution or showing empathy, they asked rhetorical questions and seemed more focused on enforcing an outdated policy than assisting a patient in need of care. This experience was frustrating and disheartening. No one should be turned away from an urgent care center over something so minor, especially when the technology to process the payment is right there. If this facility wants to keep up with modern standards and actually serve its community, it needs to update its payment systems and retrain staff on customer service and compassion. Turning away patients over digital payments is unacceptable in 2025.

So I am here visiting and I was suffering from a bad sinus infection. From the moment I walked in I…read moreknew I was at the right place. The front staff were very friendly and welcoming. I had the good fortune of having Dr Patel see me. She was great and explained everything. Imagine my surprise that she cared enough to give me the injection. I even commented that normally a staff member gives them she laughed and said she like taking care of her patients. So what is my complaint? The DR P moved from Louisiana to come here. Come back to LA the food is waiting for you

I originally didn't plan to post a review but here we are. I had been in excruciating pain and felt…read morethe ER was my only option to get answers. I received a bloodwork panel and the standard IV infusions as a precaution. Here's where the concern sets in - I asked the doctor at least 3x if she saw fluid in my body, which I knew 95% it was fluid, but trust the experts right..? This was obviously very concerning for me as I'm a black women and self-advocacy is huge in experiences like this, also I had no idea what was ultimately happening with my body. Ultimately, if the doctor would've prescribed the necessary meds to expel the fluid I wouldn't have had to go 2 additional weeks with fluid in my body possibly making other matters worst (HBP). Let's not forget the pictures you see attached - this was the chosen method by the staff in how they handled taking my blood (items displayed all over the bed) PLUS sticking me over 6 times to find a vein (the last two times the nurse hit an artery and had to use a ultrasound machine).