Does not have a 12 point check system, so literally all they did was change the oil......for the same price as Take 5 that checks everything AND the staff is well trained. These guys have no formal training.... so good luck! The old bald guys 3 dogs poop all over town, and I guess he is too weak to pick it up or he just doesn't care. If you can't respect our town, please don't get a dog. read more

Scott, the owner, really went above and beyond to help us out. We had a U-Haul drop off that was originally scheduled for Clarendon, but we were trying to avoid hauling the trailer an extra three hours. We stopped by just to see what would be possible. U-haul wanted to charge us double the rental fee for incorrect drop-off location which would've been more than $900. Scott made a few calls to see what could be possible and got the extra charge dropped. He's spent more than 10 minutes on the phone when he had other things he needed to get done. We will definitely be back, and look forward to being frequent customers here. read more

I was assigned a U-Haul pick up from this location. The staff was incredibly unprofessional and incompetent. From an administrative perspective, the employees struggled to operate the U-Haul system; the paperwork took nearly an hour. The rental truck was dirty, both in the cab and the cargo area. The rental items (utility dolly and moving blankets) were not originally included, and I had to insist of receiving the items I had paid for. The fuel tank of the rental vehicle was less than 1/8th full. From a safety perspective, the installation of the tow dolly and hookup of my vehicle was outright dangerous. When they had completed the hookup, I was told me vehicle was ready to be towed. Upon further inspection, I found that the ramp on the tow dolly was still extended, which would have caused severe damage to the rental dolly. My vehicle was still in park with the parking brake applied, which would have caused catastrophic damage to my vehicle if I had towed it. Finally, the towing straps were improperly installed. The straps were not routed beneath the supports, placing the full weight of my towed vehicle on the ratchet assemblies and allowed the straps to contact my front bumper. If the U-Haul experience is indicative of the staffs' overall attention to detail and safety, I would avoid this garage at all costs. read more

U-Haul trailer drop off. Pretty sure the bald headed, beer belly, 50+ something owner(?) was named Dick. Went in, Mr. Dick said nothing while behind desk--no greeting or acknowledgement as I stood there momentarily. I said I have a trailer drop off. Mr. Dick said "I'm very busy, I'm working." I said "OK, then would you like it?" Only then did he look up at me for the first time and said "I said I'm very busy, I'm working right now. Go outside and wait." I said nothing, almost got to the door and he asked "where is it?" I pointed to the back side I was on. Waited at least 15 minutes. By this time I was beginning to start looking for another drop point. But noticed Mr. Dick in my side mirror at my door in my blind spot behind me. Rolled the window down and he immediately arrogantly questioned "You started to unhook this? Who hooked this up?" I said "I unplugged the lights." Then Mr. Dick started in, "Who hooked it up? My chains are scratched up." (seriously--those were his exact words "My chains are scratched up.") I asked "Where do you want this?" with no other acknowledgement. He glared at me quietly fuming behind me like a cop on a traffic stop with me in my driver's seat looking back at him. He didn't answer. I asked "-- the trailer? (as in, where?)" Then he said "You need to slow down." Then he gave the instruction. I parked it, got out and Mr. Dick started going off about how it wasn't hooked up right and that he was going to turn in whoever hooked it up, started taking pictures, and keep going on about his new chains being scratched up. I kept quiet because as a long haired out of state Navy veteran in a small Texas town I knew this could get even uglier and I'd be the one in jail accused of sorts of crap. When he thought he had berated me enough, he said "you can go." Of course I left promptly. I had just driven over 600 miles and 11 hours since 1 AM, with a 30 minute museum delivery that took 30 minutes. "Fortunately" the trailer drop off was on the next street. Unfortunately I had to deal with this guy who was aggressive, rude, unprofessional, and a real jerk. U-Haul got their trailer back 3 days early. Got a heap of thanks for that--NOT. And I guess Dick can compare his pictures to the ones that the U-Haul agent took when it was hooked up predestination. Cause I sure didn't unhook that thing in the middle of the trip. read more

I've been here 3 times, and each time it's been a different issue. I've given them opportunities to make my experience better each time to no avail. First my truck wasn't given enough motor oil. Then they over charged me "accidentally". And the last time, my truck's paint job was scratched with some of their equipment. No thanks. read more

I truly would recommend this place to anyone! The owner Scott and his two employee's Neal and Robert are always going above and beyond for their customers. Truly excellent customer service and they get the job done! Best Oil exchanged in Graham! next time you need your oil changed, or want your vehicle detailed go up Quick Slick and the guys will fix you up right! read more