They came out and provided a quote promptly. Their agreement was very reasonable and complete. The…read moreprice was very competitive. We accepted the agreement and scheduled the work to be performed. The service rep, George, showed up on the promised date at the promised time. He got right to work and did a quality job. I'm completely satisfied with the work. George was top rate!! Highly recommend.

Worst experience I've ever had with a company. We paid ASAP Drain Guys over $700, and the problem…read moreremained unresolved--we eventually fixed it ourselves. I feel robbed. They began work without giving me a price, quoted one only when the technician was almost finished, then charged me more than $100 above that quote. They promised to refund the overcharge. More than three months later, I'm still waiting. Having to repeatedly chase a company for a refund it already agreed to issue is unacceptable. No upfront pricing, an unresolved problem, an overcharge, and a refund promise that still hasn't been honored.

Carlos and his team were amazing throughout our 4-plex repipe project. They were honest, kind,…read morehardworking, and excellent communicators. They took the time to clearly explain the scope of work and patiently answered all of our questions every step of the way. Their work ethic was incredible, they worked long hours, even with our tenants that presented challenges, yet always remained positive and professional. They also took exceptional care to protect all 4 units by sealing off work areas with plastic sheeting, using drop cloths throughout the units, and thoroughly cleaning up at the end of each day. They were always punctual, arrived exactly when promised, and kept us informed throughout the entire process. Their professionalism, attention to detail, and genuine care minimized the disruption of such a major project. We couldn't recommend them more highly.

Responsive, respectful and detail-oriented work! GUP…read moreplumbed for our ADU and we loved them so much we had them come back to install more faucets, repair a massive tub and more!

Huge shout-out to Travis. I contacted him expecting to have to schedule a service visit to replace…read moreor repair our kitchen garbage disposal. Instead of immediately trying to book a paid job, Travis gave me some quick DIY troubleshooting steps over the phone, which actually solved the problem right away. He didn't have to do that, but it saved me both time and money. It's rare to find a business with this level of honesty and integrity. I'll definitely call Travis for any future plumbing issues!

Slow, overpriced. Quality ok I think but NOT A VALUE!!! I was talked into an unnecessary…read moremembership. Not epic. Half a day with wster shut off

This commentary is because of Yelp, not this company's fault at all. So 4 stars with only the…read morededuction for not doing the job. I'd scanned Yelp to find a plumber to replace my kitchen faucet. I contacted RDZ and after a nice call said yes, though of course I felt the price was too high, but where did I go to plumber's school? Then the phone calls started, some impersonating RDZ and some trying tp take the job. At that time I felt there was some scam going on, and eventually cancelled the job. Apparently I cancelled it with one of the usurpers and not RDZ. Thanks Yelp for sharing my number with so many other plumbers, I'd estimate at least 6. So poor RDZ was on their way, on a Saturday as requested and called to confirm, and I told them I'd cancelled the job. We were all upset but I'd found a local plumber who only works weekdays. I had an unusually available friend who drove from San Diego to open the house here in Julian, CA. I believe RDZ would have done a fine job were they not overwhelmed by Yelp-driven competition, to the point that just had to shut down the process. In fact before I post let's just raise them to that 5th star. Thanks for reading and I hope you remember this review of Yelp and their practices. And there's my mistake of not taking notes on who was calling, checking for problems. Acknowledged.

I requested a few things that needed to be done and they sent a plumber so they can give me a…read morequote. The plumber was on time and professional. The follow up by the office staff was completely incompetent. They failed to send me the quote so I called them to send it again. After 3 repeated attempts I gave up on this business and did the work myself. It was a complete waste of time.

Had a sudden shower leak in an upstairs bathroom on a Sunday night. Water flooded our kitchen…read morethrough the ceiling .I called Carmel Valley Plumbing and spoke with Jeff Monday morning. Jeff came out immediately that morning, identified the leak and initiated repairs. Knowing we would have to file a claim with our homeowners insurance because of the moisture damage on both floors, Jeff then began to perform mitigation of the wet drywall in the bathroom and our downstairs kitchen. He was very efficient and took all the necessary photos and wrote up his report for submission to our insurance company to open a claim for reimbursement. Within about four hours everything was sealed off and dryers were in place for the next 72 hours. The entire time Jeff was in constant contact with myself and my wife Guiding us through the steps we needed to file our claim. He also worked with our insurance company adjuster. We were able to get 100% of our cost for repairs covered because of his effectiveness getting the proper documentation to our insurer. Without hesitation if I ever need any kind of plumbing work in the future, CARMEL Valley Plumbing is on my speed dial. I cannot recommend them enough. Honest, excellent service skills, straight shooter, very fair pricing. I had used Carmel Valley Plumbing once before in the past regarding a drop in water pressure to my house. A service rep from ASI Heating and Plumbing told me I had to cut a mainline and replace a shut-off and a pressure regulator valve. The estimate was almost $1500!. On a recommendation of a neighbor, I called CVP and Jeff came to my house. In 15 minutes he did an inspection of the lines and valves. Explain to me his in process the entire time. Jeff then went outside to the side of the house and turned open a water valve.....lo and behold my water pressure was back to normal again. Apparently our gardener or someone must have partially closed the valve. He saved me from a very expensive and unnecessary repair! More important to note is that Jeff did not charge me anything for his 15 minutes of time and his service call. That's the type of company Carmel Valley Plumbing is. High integrity and very fair. Later on I learned how many of my neighbors have used Carmel Valley Plumbing at their homes. All with the same positive results. In my opinion, you are taking your chances using anyone else

called for a sewer line location and depth. Mark came out…read moreand was very knowledgeable and fair. Located the sewer line and gave me the exact depth. would recommend and use again

nice, professional, and friendly crew, ryan and arturo...no hidden fees, kudos to the boss, javier!read more

Great team there! Currently dealing with an insurance claim on my upstairs bathroom and turned out…read morethere's a lot going on with my house. Javier came out to replace the shower cartridge to stop the immediate leak. Thanks Javier! Hector was able to come out after the demolition to fix the loose pipes behind the wall. Thanks man! The team was also able to replace my pressure valve and hot water expansion tank. A couple days later, Frank came out to replace the temperature and pressure valve on my aging hot water tank. Thanks, Frank! Here soon, I'll call them back to replace the water tank after my bathroom gets put back together again. Thanks again for all your help guys!

I was required to get a Moen Flow valve installed in order to get carried for home insurance. This…read moredevice comes with a supposedly *free installation* that is booked through a phone app called Frontdoor. Frontdoor cancelled my appointment for installation and said they won't have availability for another two weeks. So I called Moen to get a listing of authorized plumbers and will request a reimbursement for the installation from Moen (thanks Frontdoor for not doing your job). Apparently I am better at booking appointments than they are. Maybe I should apply to work there? Although I am partially covered up to $300 by Moen for reimbursment, I had to go a little over to book Original Plumbing. In comparison, a competitor quoted $500 more for the same service. In all fairness, Joe had to do a little extra work to make sure that I would be compliant and not have issues with Moen in the future. That alone is a life saver giving me peace of mind. I already had to get a power outlet on the outside of the house installed for this supposedly *free* device (after purchase) that is costing me a fortune. But at least Joe and Original Plumbing helped keep my costs as low as possible and I should be in good standing with my home insurance coverage. Joe was friendly, professional, knowledgeable, and patient. I am happy that I chose him and it is nice to finally not have this nightmare project looming over me anymore since he completed it successfully.

Our last plumber messed up the line going from our dishwasher to the water supply, so we have not…read morebeen able to run our dishwasher for several years. We use it as a dish rack (token Asian family style). BB wanted to get a new dishwasher, since the old one had become nasty from not being able to run it. We also needed a high loop to be done, since we do not have an air gap. She also wanted to change out our white kitchen farmstyle sink for a black one, which would hopefully lessen her OCD. We would also change out the sink fixtures at the same time to gold ones. Our previous plumber gave us a quote which almost made me pass out from being so high, so I asked around and my close acquaintance referred me to Joe with Original Plumbing. I contacted him with my project, and he promptly got back to me with an itemized quote. The pricing was very fair for the scope of work. I contacted him again to schedule an appointment for the next week. Him and his employee showed up on time. They were respectful, courteous, and extremely competent. You can tell Joe is a master of the craft, and he let me know he has been a plumber for 20 years plus. It definitely shows in his work and the pride he takes in it! He completed everything and we couldn't be happier with the results. I already have another project lined up for my bathroom and will be using Joe exclusively from here on out. I would highly recommend him to anyone who needs plumbing work done!

Jake was great. He helped us with three new faucets and shut off valves. Two were leaking plus an…read moreout door hose connection. Will definitely keep using Plumbing Plus!

Used PP for $10,000 in 2022 and before that $5000 in 2019 master bath. The 2022 job was hall bath…read moreand all new sewer drain replacement throughout. Their work "didn't include" replacing all the vent stacks so vents continued to allow sewer gasses every time the city of poway attended to the main sewer line (once a month); I didn't know the sewer gasses would keep coming in until they'd left and I've been smelling it since 2022. They did re-route kitchen and hall bath drains and the hall bath vent stack to ABS but left cast iron drain and vent lin master bath and cast iron hubs to vent stacks in master bath and powder room. How about epoxy lining the part through the footing? They paid a company to come out and do that in the hall bath; why not make it right now that you know I'm getting gassed? Also they used M copper (not L copper) which is already going bad in 2026 so now preparing for re-pipe with L copper (PP quoted 40k for PEX and I'm getting L copper and a filter for 20k with repipe specialists). They fixed a leak with crimping tool not solder $1000. Michael DiSilva you can do better!