The first time experience at this car wash was great! I went for their "best wash" which cost $20 and it seemed like a lot of money but why not try the best in order to gauge comparison expectations with nearby quick services. Couple things impressed me right away, 1 the overall performance of the wash and 2 the professionalism of the staff and their uniforms. The best wash turned out great and was pleased that it didn't rush through the conveyor. The tire shine did an adequate job and the wax was applied well without post-wash dry spray spots or residue feel. The gentleman working the orders was the one also guiding the cars to enter the conveyor, and spraying the car before the automated wash takes over. It's a good 25 feet or so back and forth that he was dealing with. Impressive especially when there was probably 6 cars in line for a wash. Hats off to that worker as he was efficient as possible while staying professional and not rushing "the talk" when taking the service order. He asked if I was going to join the recurring services which is a monthly fee which I never had a real need for it, but after this experience, I am heavily considering it. Their uniforms is traditional professional; white long sleeve button up, black tie and slacks. You don't see this type of attire anymore especially at a quick car wash. Which makes me feel like they are proud of their branding and service. This alone deserves 5 stars as it's makes me comfortable and confident. For $40/mo. you get unlimited best washes and I would feel happy if I ran my car 3x month to feel like I got my moneys worth. I'm only considering this because the wash did a great job. Highly recommend this car wash and trying their top tier wash. I did not use their vacuums at my visit as I was in a rush back home but would expect to be as good as any other car wash. read more

I have a membership at another local car wash however I was closer to Quick Quack and just wanted a quick wash. The employee (Dion, if I remember correctly) told me about the membership options and I said no thank you. He noticed the sticker on my windshield from the competitor and said "well why don't you go there, it's only like 2 miles away?" Wow, ok, so you can just turn business away? Against my better judgement I went to Quick Quack after that. I know that they have goals regarding how many memberships they sign up but no means no!! I wanted a quick wash and I was met with so much push back. I think I said "no, thank you" at least 9 times. If this were a man at a bar it would be wildly unacceptable yet as a sales tactic it's somehow ok? I have no issues with the cleanliness of my car. It's always been what to expect from a budget drive-thru car wash. My issue is 100% with the pushy sales tactics and disrespect when declining the memberships. Definitely would not recommend Quick Quack read more

It's not quick for quick quack car wash. I do like quick quack. I just hate this location. Every single time without fail the car wash takes forever because the guy cashier just will not take no for an answer. I must've said no or I'll think about it 5 or 6 times. My car wash took 15 minutes im so serious. I was late for work because he kept talking and talking trying to convince me to get the membership. Most of those 15 minutes was him talking and the car wash takes maybe a minute to go through. So that tells you something. I don't even use any vacuums. That's absurd. And he keeps doing it. I've been twice in the past month same location and have to take a breath. Omg. Never this one again. I like the one on cave creek and cactus. They just take the no and let me on my way. read more

This car wash clearly does not care about customer service, that being said, took my brand new Acura integra in there for a routine cleaning like I normally would do with my previous vehicles, but for this car it was the first ever experience through a quick quack. Proceeding to let the automated car wash do its thing in neutral. Do not touch the steering wheel and let it just push you out until it tells you you can put it back into gear to go, but as I was going through the car suddenly jumped at the very end off track for an unknown reason and completely took a big chunk out of my expensive new rims that they did not claim any responsibility even though I've been a customer and know how the functions of this car wash works. Thank you but no thanks quick quack I have canceled my memberships as well as as many other others who I've told that this possibly will happen to.. read more

Quick Quack Car Wash - Damage of brand new rims - Car Wash Near Me - Phoenix, Arizona

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Yall I have been here multiple times for a single wash, and because the guys normally there are SO aggressive trying to sell, saying buzz words like "life is too short, may as well get it now" really rubbed me the wrong way, having lost a child, it's not a good way to sell something. But I was just in here and met by a happy smiling face JADA... she was so kind and so respectful. She did offer the membership but was not pushy. Because of her laid back sales style, I now am motivated to cancel my cobblestone and Jackson's membership and get a membership from her. I gave her my word I will come back and get the membership from her because of her grace! Thank you Jada!!! read more

Quick Quack Car Wash - Inside the car wash tunnel! - Car Wash Near Me - Phoenix, Arizona

Arrived and DION said lets get you checked in then I proceeded to tell him i wanted the 12.99 wash and he said" i can see you last came in January and your car is very dirty you might want to start cleaning it more often" and all i said can I just get the wash and move forward.. because i felt uncomfortable and didnt want to explain why my vehicle is dusty in AZ .. just because I havent came to this car wash doesnt mean my car hasnt been washed 4 months LOL ... yeah my car is dirty ( dusty ) and thats exactly why im here but i most wanted to vacuum it ... so he said have a good day and i backed up and left to a different car wash where they don't try question you or assume things. read more

I come to this carwash when I dont have time to get a full detail. I had the best experience with Ty who was super helpful and got me in quick. I like the in and out experience and there is always an open spot as well as towels. The only thing is I wish the vacuums had more power it takes so long to vacuum. read more

I've used this car wash many times in the past and today an employee came up and asked me if I was gonna be washing my car when I was just vacuuming it out. I only needed a little vacuuming and not a wash and I was told that I could not use the vacuums if I was not getting a car wash. I will no longer be using any of the quick quack car washes if this is the kind of customer service they choose to provide after I have spent hundreds of dollars getting car washes at this location. Thanks for letting me know you're this petty. read more

I will never come here again. The employee -- who I won't name out of respect, even though they showed none -- was pushy, rude, and arrogant. From the start, they completely ignored every "no" I gave, fast-talking me and trying to push a subscription I clearly wasn't interested in. I politely said I just wanted a single wash, but they kept insisting. When I finally had to be firm and say I'm not interested and to please just let me through, they responded with a sarcastic "you okay man?" before taking my card. Then, instead of moving on, they continued to pressure me about their "discount" subscription and questioned whether I understood what they were saying. At that point, I just stayed silent while they finally ran my card. If the manager or owner is willing to reach out and discuss this further, I'd appreciate it -- but as it stands, we won't be coming back and strongly recommend others stay away from this location. read more

Quick Quack Car Wash is okay for a quick drive-through wash, but it's not the best because the cleaning isn't always thorough, sometimes leaving spots or streaks, and the automatic equipment can be rough on vehicles, occasionally causing minor damage like bent license plates or scratched paint. While convenient, it doesn't offer the detailed clean or gentle treatment of a hand wash. read more

They are only prompt and courteous if you have a membership. I have been a few times and every time they are so slow, chatting it up with someone that has a membership. There are SO many other car washes that are so much better. I mean, it's a freaking car wash, not high-school. Dumb wont be back. Stop being petty little bitches read more

Ty is the best! He was so sweet, got us the best deal for the membership, and even wished us a happy new year! Definitely glad to come back with the membership! read more

Dion on bell rd in Phoenix -go see him -best customer service ever . Infectious smile and over the top superior customer satisfaction

The hard sell to purchase their membership is over the top. They refuse to accept no for an answer. Basically, the guy told me not to wash my car there because I wasn't interested in the sales pitch. Definitely, never going back read more

I've been a member here for about 2 years. Dion always remembers who I am and gets me right through to my car wash. Even in the heat, he has an upbeat attitude and a smile. Vacuums are always working well and wipe-down cloths ready for the inside of your vehicle at the vacuum stations and at the drive-thru. read more

Jada was super friendly, pleasant and professional! Customer service is great here as well as the car wash.

Went and got the basic wash. I paid $9.99. I kept my expectations low for paying the lowest price and grade they had but was still very disappointed when my truck left the car wash. Bugs were all over my grill and windshield. It did not look like it just went through a car wash. Updated: I was offered a free wash and was very satisfied with the results the 2nd go around. read more

Quick Quack Car Wash - Front bumper and grill after wash - Car Wash Near Me - Phoenix, Arizona

Was showing my car to sell it and wanted to run it through for a quick wash. The basic wash knocked the dust off but didn't clean the exterior too well. Best part was I sold it! read more

just now NEW Held hostage by worker. Went to quick quack so my daughter could experience a car wash for the first time. The guy kept trying to upsell me on a membership. I told him no multiple times, but he would not listen, kept saying just to hear him out. My daughter was getting upset and he still wouldn't stop trying to upsell me, felt like I was being held hostage! There were 3 cars lined up behind me, someone else came out to help them and they all ended up passing me because this guy wouldn't stop trying to get me to buy their membership! Never going to this one again, awful experience!! read more

This is by far the best quick quack to go to. Dion was outstanding. He explained the services they offered, was very professional and represents Quick Quack in the best possible way. Great overall experience. read more

So happy I found this car wash! Marcus was incredibly helpful and the staff was super nice. My car looks great - I look forward to making this my new car wash destination! read more

Very aggressive sales people here I asked for a single wash, and Vinny kept pressuring me to purchase a monthly subscription. I said No three times and he told me to leave. I will not be back. read more

Awesome service. Car came out spotless. The manager, Steven, personally checked me in and was very helpful. Looking forward to coming back with my monthly pass! Great deal! Check this place out if you need a monthly subscription! read more

They had great service but I was approached by a random girl trying to sell me perfume.

Besides the ridiculous prices, we've now paid for the most expensive wash twice and both times they did not wash the tires. Waste of time and money, wash your cash at your house next time. read more

I've been here a few times. The car washes are good and the vacuums and the compressed air are nice. The pre packaged dash towels are nice too. Nothing bad about the car washes. But what got me is the last few times I went, the pressure to sign up for the monthly unlimited washes was just unbearable. The pressure sales just turned me off completely! And the salesman actually was rude when I had rebuffed him for the 3rd time in a row saying no thank you. I'll be going somewhere else or doing it myself. read more

Terrible customer service. I pd for 1 month and now got recurring payments taken out. I called Brianba and told her that I wanted my money back. She said I had used one car wash today so I would only get $10 out of $37.50 monthly fee. I had talked with Michael, the manager at the 9th st and Bell location. He gave me a free car wash today for the hassle, since I was never told these were recurring debits Now Brianna, at Corp, said I had to pay for the free carwash! Crooks!!!!!​​ read more

Marcus always holds me down and gets the job done. Simple and easy. How it should always be.

No bad experiences here! Friendly employees and my car always looks shiny and clean after going through with the Lucky Duck wash about once a month. My son loves to join me and marvel at the fun colors and lights that they have. We do a quick vacuum and blow out at the end and we're good as new. At the beginning, the employee will ask if you want a membership, but they don't make a fuss if you decline. read more

Always friendly staff. They went out of there way to give my very dirty truck a thorough t extra spray then let me run through the car wash again for free and gave me a extra power wash rinse. They took extra pride and care to make sure I was happy and that my truck looked pristine read more

What else can you say about a car wash place?? You drive up and pay (or if you have a membership, just wait until you have the thumbs-up to go), go thru the wash, and then park to use the free vacuum stalls. Pretty easy and simple. It's not fully automated. You still have to rely on someone before you drive thru. But overall, simple. I got the membership because I clean my car often. If it goes smoothly for awhile, I'll prob stay with them. We'll see. read more

The equipment is state of the art. It really gets your car clean from top to bottom. The tire shine really works, and last for several days. If I lived closer I would sign up for the monthly system. I drive past two other car washes that charge less, but also cleans less. You get what you pay for. (if you're lucky) read more

Quick Quack Car Wash allowed me to experience a phenomenal visit while cleaning my car as well as vacuuming It. I pulled in to the lane and was immediately greeted by a salesman named Steven that offered me both a membership and a couple accessories that I could add to my car cleaning objective. He wasn't too pushy and was very informative while explaining. He extensively told me that the membership is an ongoing charge that is similar to like a streaming service of some sort. I overall had a great time and would definitely come back due to it being such a great experience. read more

Zero Stars. 910 E Bell location. I'm 52 and I've never filed a claim for anything car related. Went to this location to wash my new car for the 1st time. Was in line behind one other vehicle. not sure why this person could not proceed but I was told I had to go around them by the attendant. I said I'm too close and she said u just need to back up a little bit. I backed up a little bit and went around and instantly hit a cement barrier that was not visible from inside my car. $3000 worth of damage. Management offered me $250. Nothing more even when I recontacted to say I had to rent a car for part of the window while it was getting fixed. Stuck filing a claim and my insurance premium went up immediately following. I strongly recommend you go elsewhere. read more

I've been using this car wash for about 6 months now and couldn't be happier. I did purchase the unlimited basic plan. The staff is always friendly, greets me immediately with a smile, and provides me with an air freshener and towels to dry a few spots on my black car. My car always looks great after these washes. The car wash itself is always clean and the vacuums work great. would recommend to anyone. read more

Obviously there's a lot of noise at a car wash coupled with being next to Bell Road I couldn't hear the attendant and asked her to repeat herself. In a rude tone finally loud enough for me to hear she said I can hear you just fine. She didn't spray under my car even though I paid for the best car wash that has it for a service. Didn't help guide my car into the track. Didn't give me a receipt. I come here b/c of the usual Nice personalized attention, but certainly did not receive it today. Should have gone to a completely automated car wash without the lip service. read more

Wow such an amazing service today at Quick Quack ! There was an error with their system and they honored my car wash for the inconvenience. Have my son a stuff duck & sun glasses ! Lol I just moved to Arizona so I will be getting a membership with these 2 gentlemen! read more

This is the closest location to my home and I only come about twice a month but when I do they are all so incredibly nice and always have a great attitude! Vinne was extremely helpful and personable. I will definitely return and maybe get a membership next time thank you guys for being awesome read more

Best car wash in town. Hands down. Doesn't mess up your car, has cool lights and staff always present.

Started coming to this location a few months ago, it's really convenient to be able to come and wash my car- the process is straightforward and always speedy. The vacuums are top tier compared to other places I've tried! read more