I had such a wonderful experience at Quick Quack Car Wash today thanks to Stephen! I was out running last-minute errands with my little dog, Macy, and decided to stop by for a quick wash. My husband and I have a membership, but when I pulled up, the gate wouldn't open because there was an issue with our payment method. I had left the house in such a hurry that I didn't even have my wallet with me. Before I could even explain, Stephen greeted Macy with a dog treat, gave me one of the new air fresheners (which was such a nice surprise), and was incredibly kind throughout the whole interaction. I told him I'd run home to grab my wallet so we could update the payment, but he wouldn't hear of it. He smiled and said, "Absolutely not. I would never turn you around. You're a loyal customer." That level of kindness and customer service meant so much. My husband and I recently moved to Arizona from California, and moments like this remind us exactly why we made the move. It's rare to come across someone who genuinely cares about people, and Stephen made what could have been a frustrating situation into one that left me smiling. Thank you, Stephen, for your generosity, professionalism, and outstanding customer service. Quick Quack is lucky to have you, and you've definitely earned a customer for life! read more

Quick Quack Car Wash - Car Wash Near Me - Phoenix, Arizona

PLEASE!! Don't get your car washed here. There's a good chance your vehicle will get damaged and they won't do anything about it; they will avoid you. This occurred February 22nd and NOTHING has been done to rectify the damage done to my vehicle. I was on the monthly program and thought it was ok deal until this incident happened. I strongly do not recommend going to this Car Wash. read more

Quick Quack Car Wash - Right mirror of my Toyota Tacoma that had been damaged by quick quick. - Car Wash Near Me - Phoenix, Arizona

They will keep charging your credit card even after you cancel! And then they will make it super difficult to get your money back!! BEWARE!!! FRAUD!! read more

I just went through the car wash, and the employee noticed that my car wasn't completely clean after the first wash. Without me even having to ask, he told me to go through again for free to make sure it was done right. I really appreciated the great customer service and the fact that they cared about making sure I left satisfied. I'll definitely be coming back! read more

Always quick and easy but this time it was customer service upgrade! Steven showed incredible customer service in resolving a coupon situation twice! A leader in his role. Every company needs more Steven's!! read more

The car wash broke off my passenger side view mirror. Multiple cars were damaged in the same way, in the same week. My incident occurred on March 1, 2026. Trying to resolve this issue has been a headache. I've made 6 attempts to receive the email to upload my quotes for repair to no avail. Company has given me the run around. I've so far contacted the manager of this store twice once via voice message and just this morning an email. Beware!!!!! read more

Quick Quack Car Wash - Broken Side View Mirror - Car Wash Near Me - Phoenix, Arizona

I moved out of an area that could use this company back in October 2024, So of course I cancelled the service. I had it tied to an email I long stopped using for purchasing. I was told it would be taken care and made the mistake of trusting that. year and a half later I find out they have been charging me. I'm an idiot for not catching it sooner but when I called to tell them they said they could refund 1 month of it. Because they could not see when I cancelled. and when I asked to talk to a manager they said ok we have you on a waiting list. Such a BS Company. Close to $500 of payments for a service I never use. I will never trust this kind a service again. read more

Max on 27th Ave had great customer service and was very helpful and patient with me. Super friendly hardworking people!!! Made my car so sparkly and clean read more

Cheryl and the other younger wider guy were very rude when I had asked for the cheapest wash available. I got the response "I knew you were going to pick that one" by Cheryl insinuating I didn't have enough money for any other washes they offered. I'm not coming back. read more

Connor helped educate me on the different car washes and choose the wash best fit for me. His customer service was great and the car wash was a great price. Will definitely be returning. read more

Tried this car wash for the first time today. Friendly, attentive staff! Left with a clean car! No complaints, thank you!

No towels for a very expensive $13 car wash. Much more than similar car washes. No management present. The excuse from them is people keep stealing the towels. This is a wealthy neighborhood and the towel issue has been going on since they opened. The towels are jet black in color. People are not going to see them because they are blended in with the car seats. The towels need to be bright orange or yellow (as other car washes) so people see that they're not theirs, and then they will return them. I hope you thank me for solving your problem. Cheers. read more

The carwashes themselves are not the issue. Their billing department sucks. They double charged me when I lost my card even though it was 2 weeks later that they charged me. Per the ignorant person on the phone this is the way they do it and it acts as a late charge. I have had an account through 2 vehicles and since m location opened and this is what I get. NEVER GOING TO GO THROUGH ANOTHER QUICK QUACK AND URGE EVERYONE ELSE TO CHECK THEIR BILLING read more

Super friendly hardworking people!!! Made my car so sparkly and clean Jake was very friendly and informative read more

Used the Quick Quack for the first time today. It was really disappointing. My car definitely needed a wash but had no major stuck on dirt , and I can out of the car wash with dust still on my car. Didn't even get close to cleaning my windshield which admittedly did have some bug yuck on it. Still for $12, I was expecting my car to look cleanish. Looks like it still needs a wash. Vacuums worked well though! read more

This place is very dangerous. We took our Kia telluride in early October. The machine damaged our side mirror and door. An incident report was immediately filed and we were contacted by Jose saying the case would be worked up. After that, they went silent. They did not respond after numerous attempts and this location does not ever have a manager there. The total cost of repairs was more than 3000 dollars. Please protect yourself and loved ones. read more

Quick Quack Car Wash - Mirror panel broken and turned inside out. - Car Wash Near Me - Phoenix, Arizona

Was kinda excited that a location opened up near our house. Not that we really needed another car wash. The positives: the staff is really friendly. The negatives: Towels are rarely available. At first they were in the dry/vacuum bays. Then they only gave them to you when you checked in. Today, there were none available. 'All of them are being washed'. There are only three other cars here at the moment. Rather disappointing that they can't even stage them or have enough to meet basic demand. The two different bays also have clogged vacuums so wasn't really able to dry or clean out my car on this visit. Unrelated to today's visit. Was disappointed to see how quickly they raised monthly rates after opening. Not really seeing the increase rate support the facility so far. It was nice and new which is quickly changing. Will be giving additional thought when my renewal hits my credit card. read more

I went to the location at Cave Creek Rd & the 101 & Emma B. was extremely polite & helpful.

Sergio is awesome and very polite &helpful ,he's always working and trying to satisfy customers.

Great self serve car wash. A white variety of options, I usually choose the basic to knock the dust off. They always give me an air freshener and a dash board wiping cloth. The vacuums have two nozzles for large areas and small cracks. There was always a stack of fresh and clean towels to dry off my vehicle under the shaded awnings. If I have had contact with any staff, it has been pleasant, and they are polite and courteous. It is a very economical way for me to keep my vehicle clean. Bring your own tire dressing and you are good to go! I definitely recommend this self serve car wash, and I utilize the one on Hunt Highway. read more

Damage to a large section of trim that fell off vehicle shortly after exiting Quick Quack Car Wash and streaks on hood and sides of vehicle.

Only half the car was washed. Brushes not working on right side, this the second time this has happened. Called customer service, they said they do not refund for single wash even though only one side of car was washed. They are completely aware that only one side is working. Unsure why they would continue to sale washes without at least telling the customer. I think $20 is way too much for half a car wash. The below is an update this started on 6.5.2024 and have not had anyone contact me it is 6.10.2024. I have called and responded to Kristi Social Media Kristi,  It has been three business days now. Obviously customer service is not a priority for your company. I also called (888) 772-2792 on 6/5/25 and was told I would hear back from someone in 72 hours, I have not heard back. Why is it me that has to call or text if I have not heard back? This is very disappointing. Thank you, Jerry Sent from my iPhone On Jun 10, 2024, at 8:45AM, Social Media SocialMedia@dontdrivedirty.comwrote: Hello Jerry -   I apologize for any delay.  I have escalated your request.  If you have not been contacted within 3 business days please let me know.       Thank you for your time, Kristi Social Media Quick Quack Car Wash   From: Date: Sunday, June 9, 2024 at 12:56 PMTo: Social Media SocialMedia@dontdrivedirty.comSubject: Re: Hi Kristi,   And still no contact from store or corporate office.   Obviously no one cares about the customers or customer service.   Thank you, Jerry   Sent from my iPhone On Jun 7, 2024, at 1:22PM, Social Media SocialMedia@dontdrivedirty.com wrote: I apologize for any delay. I will reach out to the store leader and ask them to reach out to you asap.   Thank you for your time, Kristi Social Media Quick Quack Car Wash   From: Date: Friday, June 7, 2024 at 12:51 PMTo: Social Media SocialMedia@dontdrivedirty.comSubject: Re: You don't often get email from Learn why this is important Best guess is no one cares, no contact from store.    Sent from my iPhone   On Jun 5, 2024, at 7:46PM, Social Media SocialMedia@dontdrivedirty.comwrote: Thank you for responding.  I have sent this over to our store leader and asked them to reach out directly to you. read more

Always friendly staff and my car always looks great. Have had a membership for a couple years now.

Went to get my car washed today. I'm not a member so I had to wait in the nonmember line. When you are in the nonmember line they try and sell you a membership. So when I pulled up, I was two cars back which shouldn't take that long to get through the line. I sat there for over 15 minutes. while I waited a line of members got through and in front of us so the line was very backed up, i could wait no longer. I finally was able to back out of the car wash because they were still talking to the person in front of me. I don't know why they have a quick in the name because they are definitely not quick. I will never go back there for a car wash. read more

Cody was great! Will come again! Very attentive and great service. I park on a construction site so it is nice to have this car wash so near. read more

The smell is brutal, hold your breath bad... Only works properly maybe 1 out of 4 times. Either doesn't rinse, doesn't dry, or some of the rollers are dead. 20% of the time it's good... $30 a month for my membership getting hard to justify. I don't think it's big enough to handle the volume. Owner/GM is nice and it's right by the house so I keep it.. read more

Was hopeful since this is the closest car wash to us but went today first time and it was the worst I've ever been to. Literally soap suds all over my car after the rinse and the entire car left with big water drops and spots. I had to wipe the entire thing down including the windshield which was completely covered in water after the "dry". Also the most expensive at $20 for a mid-tier drive through wash. Don't bother, not sure what's going on but terrible results. read more

Best place ever! I have been to many car washes but this is by far my favorite! The customer service is incredible and they are all so so helpful! They even dried off my windows for me! Wow. I love how I can use the free vacuum and get all the crumbs up, these vacuums actually suck up it all!! Worth it! Go there! Get the unlimited! So worth it! read more

Awesome staff, quick and professional service, convenient access to vacuums, soft plush orange, wipe down rags, air for tires, or for dusting off crevices in your car, and great pricing for unlimited monthly car washes! Highly recommend! read more

Extremely poor value. Absurd prices for not being a full service wash, plus having to deal with a sales pitch every time you pull up.

The service was good at 35th & Bethany homes. I would recommend you try them out. They have good specials and they them to you.

everything! great car wash. expensive but great value if you buy the monthly and go weekly or bi weekly.

If you visit first thing in the morning, everything is great. If you stop in afternoon, no towels, garbage is full and vacuum isn't as strong. I have 2 memberships with my vehicles but there are other car wash options that I won't keep going if this continues. No one wants to buy a membership and have to come home to finish detailing the vehicles. Hope it improves.... read more

Love my Ceramic Duck membership, love coming thru for the light show to relax before work. Vacuums are insanely powerful and the nozela are in good shape. They always offer towels when we check In as well which is really nice to have before the wash. So glad I bought a membership. read more

Car wash did a great job. The staff is always very friendly and helpful. The towels are now at check in so they aren't drying out in the sun. The vacuums are amazing and I am so happy that this wash finally opened. My car looks so much better since I became an unlimited member. read more

They always greet me with a friendly smile, and are courteous. They go out of their way to make sure that I am highly satisfied with the service. This is by far the best car wash I've been to in my life. read more

They raised their prices! It was already just mediocre at best. No way 10 dollars for a basic wash. Bat .. crazy No towels you have to go ask Not going back. read more

damaged tailgate on my chevy truck. plus they are so pushy with sales every time. many of my friends have also had damage to their cars from car wash. read more

Talked me into getting a membership for both my cars that I had to wash the same day. Then when I came back again weeks later, refused the 2nd car and said I only had a one car membership and would have to pay more for 2nd car. I immediately cancelled my membership, but they say customer service has to call to complete the request. Of course, they've never called and it's been over 10 days. I expect they'll continue trying to charge my card and I'll have to dispute the charges. Also not surprisingly, there is no advertised customer service number for me to call them since they won't call me. read more

Went to this car wash today, It did a really great job cleaning my car and making it shine. I was helped by and Jake who provided great service. One thing I really enjoy is the free vacuums and the cleaning costs that are provided at no additional cost. read more