Terrible customer service and an overall awful experience with Wiggy Wash. We attempted to cancel…read moreour membership back in December, but their website was conveniently down for several days, making it impossible to cancel online. We went in person, and the teller assured us the membership was "canceled." Turns out, it wasn't. Fast‑forward three months, and we discover we've still been getting charged. Yes, we should've caught it sooner, but it should've been canceled correctly in the first place. We emailed asking for cancellation and a refund, only to be told we needed to call. When we called, the "lines were busy," and we had to wait for a callback. After finally speaking with someone, we were told they won't refund the charges because the card on file was no longer active, something completely unrelated to the fact that the cancellation was never processed

After having a not so good experience to them fixing the problem I would recommend this location to…read moreanyone. The manager addressed my needs and helped solve the problem

I've been coming to Wiggy Wash for a while, but unfortunately the location seems like it has really…read moregone downhill. It feels like management is no longer maintaining the property the way they used to. The vacuums are frequently broken or simply don't work at all, which is frustrating when you're paying for a full car wash experience (pass). On multiple visits I've had to try several stalls just to find one that actually works. Another concern is the smell coming from the water during the wash cycle. Recently it has had a moldy or musty odor, which makes me question how well the equipment and water systems are being maintained.

Got the cheapest wash because my car needed a quick rinse and it hadn't been done in a while. The…read morewash pretty much did nothing. There is still visible dirt on both sides of my car that I can wipe off with my finger. I will be avoiding wiggy wash from now on.

We were involved in a 4 car pile up inside the carwash on Saturday. The first car somehow stopped…read moreunexpectedly. The employee had piled us in so close together that they were not able to stop the belt until 4 cars had been involved in the pile up. We were the third of four cars and hit the car in front of us 3 times. We were covered in soap and could not see what was happening. When they finally stopped the belt the employee went to his manager. He asked us all to drive out of the car wash to assess the damage and gather information. To make matters worse, they told us we would have to go through the carwash again to wash off the soap or there would be damage to our vehicle. Going back through was the last thing I wanted to do. Today (four days later) we received a call from corporate stating it wasn't the car wash's fault and we would need to file a police report and go through our insurance. I am not sure how this can be our fault as we were inside the car wash in nuetral, covered in soap with zero visibility when the pile up occurred.

I think the remodel is great and functions well at this location. I often come here after shopping…read moreat Costco and was my car because it's super convenient (almost like they chose this spot intentionally lol). The employees are always nice and friendly. I think they could smile a bit more though. Sometimes they look like they sooo don't want to be working lol. I am always well pleased with the wash and the drying. I would love to get a membership but I just don't wash my car enough to pay $22ish a month. I wonder if you guys have ever thought of like a limited monthly pass? Like twice a month only for $15? My only complaint is I haven't always got a dash wipe so I feel I kinda got less of what I paid for those times.

We are at the peak of covid 19 cases in the midst of a pandemic and the state sent out an emergency…read morealert about how dangerous things are. Not only are the customers walking in with no masks (I was going to stop in for washer fluid but saw 7 people walk in with no masks) the employees working had no masks on. This place is not safe to walk into right now. I won't be giving them my business.

It's the place I used to go because it's near to my home, but the employees NEVER wear masks, so…read morethey clearly don't care about health regulations. What other regulations they disregard?

I stopped here randomly to give my car a much needed wash after a cross country drive. And let me…read moretell you this was one of the best car washes I've been to. The wash did a really good job with all the bugs that were stuck to the hood/front of my car. The quality for the value is amazing and the additional amenities available to customers was something I've never seen before. At the vacuum station they had a wide head and thin head vacuum, an air compressor, cleaning spray, and reusable microfiber towels at your disposal. The towels smelled really good and they were slightly wet, which helped wipe up any residual dirt around the car. Overall, great experience. I know Tagg-N-Go is a chain, I can't speak for the other locations, but I would definitely recommend and revisit this location.

Love the time these folks spend spraying the wheel wells and everything else before sending you…read morethrough. They clearly state "no muddy vehicles" as no automatic will ever get the vehicle clean, but they sure do a great job on a vehicle that is close to muddy.... Service with a smile as well.