if you want the most honest and trustworthy go to carneys. they have the most reliable parts and…read morecounter employees especially tom and mike. i have a 2001 infiniti that needed a transmission replaced and their price was very fair and all their parts and labor. my car seem to have problems with different transmission and because of their honesty they have replaced the tranny 3 times including having one with very low mileage shipped to them and they are still working on it. i am sure they have lost a huge amount of money just the labor plus paying for a transmission from out of state. seriously if you need anything call them first i have bought through them for 40 yrs and only 1 time a alternator failed and without any questions they handed me one they tested. carneys and sons are awesome and their reputation alone is great but i normally never take time to do comments but tom earned this one. ken hennick

Their motto should be "a junkyard that cares" never ever ever in my life have I ever had such a…read moregood experience at a salvage yard. Usually I get "what do you want?" "Sure" "click" I always am greeted by a pretty friendly voice. They are fast convenient and honest. They sent me the wrong thing by accident and then made sure they sent the right thing to me by checking with me and mailed out the correct part the next day along with an apology. These small values are what will keep them open forever and keep me a customer for life.

Even though it was 9am and there was a blizzard warning out ,the gentleman behind the counter was…read morein a great mood . He was the best customer service representative you could ask for .

The service was amazing! I ordered a battery online and it was ready for pickup quickly. My battery…read morehad a piece broke that made changing it a little more difficult, but they figured it out and had it all ready to go for me. I appreciate the work they put into this to help me, and didn't just send me off to another place to pay more money. I did not get their names but both gentlemen were very helpful! Thank you!

Worst customer service ever the lady that was working today was so rude and not professional at…read moreall. I came in to replace a battery but she said "I don't see a point" I'm sorry did I come in to get your opinion of did I come in to get a brand new battery that I was gunna pay for. And she continued to go back and forth with me saying she didn't see a point that is was this and that. All I wanted was to buy a new battery.

We had the best experience at the Ames OReilly Employee…read moreAustin helped my husband with a task. Every thing we tried he figured it out thanks so much I give you 5

The hours of operation are different then they have posted on the website l. I went there on a…read moreWednesday to get an oil change after I talked to the operator on the phone to schedule an oil change she told me that they don't schedule oil change. So when I get there at 5:00pm the service was closed and I went into to sales part and a couple of staffers told me that the service closed at 5 I even showed them the hour they have posted on their website. They just said that the hours is wrong and walked away

This is the worst dealership I've ever had the misfortune of going to. I cannot overstate how…read moreuseless and inept the staff are. My fiancé (who is a doctor) took her new vehicle in to get a flat tire replaced. One of the service reps, who was a complete moron - and I'm not sure he could read Green Eggs and Ham if you paid him - assumed she didn't know what she was talking about because she was a woman. She explained that the tires were covered by warranty (they are), and he insisted they were not, and refused to read the lease paperwork. After he continued to be a complete mouth-breathing idiot, and my fiancé told him for the third time just to read the paperwork and quit acting like an imbecile, he did, and found that the tires were covered by warranty. He then claimed he contacted "the warranty people" and spoke to us like a drunken toddler, and that he never heard back from them, so he charged us for the tire replacement. I don't believe he ever contacted them, and probably never intended to. He was rude, lazy, and a misogynistic oaf. Thankfully the dealership where we originally leased the vehicle from actually cares about customers and reimbursed us when we explained this situation. Sadly, like many businesses in Ames, these baboons do not build a customer base due to good performance. They bank on you having no other options due it being a college town, and they will do the bare minimum at *best*. Do not come here. It may be more inconvenient time-wise, but go out of town if you want service that is worth paying for. Take your business elsewhere.

One of the best Harley shops I've been to. Everyone was welcoming and nice with answers to every…read moreone of my questions. I purchased 2 helmets (that were 10 weeks on back order) and a pair gloves from Ms Kim D. she went above and well beyond with her customer services! Thank you again Chris G. from Bowling Green Ky!!!

Was having an issue with my clutch. I stopped by the store with no appointment. Kevin was awesome!…read moreHe took the time to take a look at it right away! Problem fixed and back on the road! Thanks Kevin! They are always so helpful when I have an issue!

Everytime I have had a problem with my car, I usually get on the internet and do some research as…read moreto what the problem could be. Websites usually suggest supplies that I would expect to have to drive a long way to find for my European people's car. Wheeler has had what I needed everytime, with one exception that required them to order some special anti-freeze for me. Wheeler has always been able to give me what I needed for my car and small-engine repair needs. Very friendly and helpful in aiding make my selection, and even suggesting some less expensive alternatives and suggesting the best way to facilitate repairs with what I have purchased.

The Wheelers have given me great service for over a decade now. They are always able to get in any…read morepart or tool I need that they don't have in stock, though they usually have what I need in local inventory.