WOW. I rarely leave reviews but I cannot say enough nice things about the crew at Fix It Auto. I…read moredidn't feel spoken down to when they explained the issues with my car and always called to make sure I was up to date on all the issues. I had my oil lines replaced which was a pretty extensive fix and a few weeks later I noticed some leaking again. They fixed it free of charge which was incredibly kind but also a testament to much they stand by their work. Everyone was great and kind; a true hidden gem here in Ames. I have even referred friends who now use them and feel the same way. Really love this place!

It's worth noting that ownership of Fix It has changed since the poor reviews were left. The…read morecurrent owner was a mechanic at Campus Garage for years, does great work and is honest. I was recently recommended Fix It by Campus Garage when their lead times were too long to address and issue I was having with my brakes. They did good work quickly and didn't up sale me on anything. I will be using them more often from now on.

They got me in with my son's car quickly with what I thought was a nail in the tire. Alas, the tire…read morehad a prior patch that was starting to fail. They got the replacement (two) right away and I was on my way the next day. The cost of two new tires is what it is ;)

Trickles was great. No problems at all with them, they took off our upper strut spacers plus an…read morealignment for $524. We were quoted $1000 for this job at a competitors and we were told they weren't as familiar with ford trucks either. So we got quality work and a fair price at Trickles. Edit: alignment wasn't done right, no problem, so I called and I'm taking it in right now, will update when it's done

Tuesday 5:30 pm I waited 45 minutes for express oil change this place is way to slow don't waste…read moreyour time coming here would give 0 stars if I could

DO NOT GO HERE I first came on a nice Friday afternoon. I…read morehad places to be so I got the Xpress service. After the oil change, my car was leaking oil. I had my friend, who works on cars, look at it. They did not put the oil filter on correctly. That is all that was wrong. I went back, they fixed the oil filter problem but now it is leaking much much worse. To the point where I cannot drive it. They fucked up my car. DO NOT GO HERE.

I bought a vehicle from Ames Ford Lincoln and worked with Kavon. He was amazing. The car was clean…read morevery nice and got a great deal. The management staff was also amazing. Got to meet a couple of guys in service and they treated me really well. I enjoyed how they made me feel like family. I would highly recommend them. They're good at what they do, they are fast at any question you may ask they respond in a timely matter.

Previous review was immediately after the service. The general manager reached out for our…read morefeedback and along with the service manager they decided to credit our service back due to some of the work not being communicated properly. I appreciate the service manager for calling us back and offering the refund based on this confusion and our relationship over the last 15 years. I look forward to us working together again in the future.

Professionalism, Punctuality, Quality, Value…read more Everyone needs a mechanic who they can trust. A vehicle that stops working correctly at the wrong time is something I never want, particularly when we're taxiing the little ones around. I trust Larry.

I'll be honest. I may be the outlier here, but... I don't…read morelike taking my car to an auto shop. Like any terrible relationship, I have the feeling that if I bring up one, small, issue they will utilize that to open a can of worms and take all my money and then I'll leave. ...Wow. That analogy works really well but hits a little hard. ANYWAY. Eastman's has restored my faith in a healthy relationship. Car-wise. I'm working on the other stuff. I have been to this shop a few times because its location is near my work, but I will continue going there because of their honesty, dedication to service, and customer satisfaction. Every time I have been here they have always been AMAZING at being forthright. In one instance, their technicians looked over my vehicle and Larry (the owner) told me that...although they could do the work, to scout around. It may be more cost effective to go to a shop that specializes in what I had going on. (AMAZING. A place that's honest and will take a customer's well-being over a credit card swipe). Another example is when I went there in the morning and asked if they could look at my battery. I could pick up my car later in the d... NOPE. Larry walked out with me. Looked it over. Grabbed a wrench. And fixed my issue within 5 minutes! When I asked the charge he, clearly joking, said, "I dunno...five bucks...?" (I did give him that $5). When my battery acted up again though, he was still there. He ran tests on it. We couldn't find the problem, and he apologize (which - I think it was a fluke...I haven't had an issue since) but he did recharge it for me. He also didn't actively seek to find other areas of improvement. He said there were more tests he could do but said, those take more time and are more expensive. We should see if this was just a one-off (it was) before going through all of that. His shop has probably saved me 100's of dollars. Honesty. Honesty is huge when building a rapport with customers and retention. Of course, quality technicians and work is required and Eastman's has that as well. I don't know much about cars so I can't really speak on technique. I just know this: When I need something fixed.. They fix it. It doesn't mess up again. (or) Eastman's will give me honest answers, recommend other avenues to resolve a problem (and) Charge fairly or just ask for $5.00.

This place is awesome. Super reasonable and very responsive. I have brought two different sets of…read moretires and they were quickly put on. I will keep coming here for all my tire needs.

I needed a jump start so I was just assuming $40-50 down the drain. I called Barkmeier (who we…read morehave used before) and he said he could come out immediately. He was true to his word and was there in minutes and got it running instantly. I was reaching for my check book, and he thought for a moment and said "$10". I had that much in my wallet. We will continue to use Barkmeier Auto Repair.

I'm a college student at Iowa State, and I honestly can't say enough good things about my…read moreexperience here. I was out shopping with a friend when my car suddenly started making a really loud noise. I pulled over and realized my muffler was hanging off my car. As an 18-year-old freshman, I completely panicked and had no idea what I was going to do. I found the closest Car-X and got there right as they were closing. One of the workers was just leaving, but he was still really nice and helped me figure out what to do. He told me to leave my car there and come back Tuesday. When I called Tuesday, I was told how much the repair would cost, and unfortunately it was way more than I could afford. I explained that I would have to pick up my car and try somewhere else. He then told me he would at least get the muffler off the ground so I could safely drive it, and that he would do that for free. When I came back to pick up my car, I found out that they had actually fixed the entire thing for me for free. I was honestly shocked. I'm struggling financially right now, so this was such a huge relief and meant more to me than they probably realized. I'm so grateful that they took the time to help me, especially when they didn't have to. It was such a stressful situation, and their kindness made it so much easier. It's really nice to know there are still people willing to help someone who is struggling. Thank you so much to everyone at Car-X who helped me!

I dropped my car off on a Tuesday at 8 AM, which was scheduled the previous Wednesday. I requested…read morea tire rotation, a front and rear wheel alignment, and a flush of the A/C drain unit. I was told to expect my vehicle to be restored within a few hours. Five hours passed, and I called CarX asking about the status of my vehicle. I was told: "Your A/C was fixed and running perfectly, the front alignment is complete, we're working on the rear alignment." I was also told that minimal time was needed to resolve the remaining issues. 3.5 hours had passed, and I contacted CarX again. The mechanic said they needed 30 minutes and that the car would be complete, so I commuted to the shop. I was told the mechanic was having an issue with a rear alignment bolt and given the option to take my vehicle because I had work. At that point, I took my vehicle because if they wanted to fix it, they had 8.5 hours to do so. I was told to bring my car back so the work can be completed. My vehicle will never visit CarX again. Upon receiving my vehicle, I immediately turned on my A/C, it did not work, and my front wheel alignment was still faulty. They did not rotate my tires, they did not complete the rear wheel alignment, and they did not flush the A/C drain unit. My car was the same condition when I dropped it off that morning. It sucks because I was told these things were complete. I do not recommend CarX. I pray the mechanics are truthful with all clients and complete the work they say they will do. It is neither right nor fun to drive 6+ hours with NO A/C during the hottest time of year. I trusted CarX, and I was let down.