I looked this location up because it was right by my work and they close at 7pm on weekdays. I…read moredrove up after work (5pm) and there were 3 guys all mopping the floors like they were closing already. They all turned towards me as I was driving up the bay and threw their arms up in the air in disgust that they would have to do some work. I was so annoyed by the reaction that I turned around and drove away. As I was leaving the parking lot, one of them who looked to be around 18-20 years old waved at me. They probably get paid by the hour so me leaving doesn't mean anything to them. But now I know, I'll just go some place else that actually wants to do their job. I worked retail for many years and even though you might be thinking 'Oh great I have to help this person' you should never show it like they did.

This is my second time coming to this location and they greeted me with my name as they looked up…read moremy service history and immediately confirmed that I was wanting the same service as last time. Super nice technician, recommended extra services but I didn't feel pushed. Ended up loving the value of the oil change, topping off fluids, and cleaning windows and vacuuming made me very happy! Will definitely be going back and recommending this location to friends and family.

Nyle was truly amazing and knowledgeable and offered the best service I have had in a long time. I…read morewill definitely be a repeat customer. The whole team was great!!!

They put too much oil in the car Oil started to leak out…read moreengine ..........................

I stopped in to get a fog light installed, that boss and crew were amazing. nice, courteous,…read moreknowledgeable, and fast. loved it that is why i always use this location for my vehicle(s) needs. thanks again! i sent them pizza on the way out - it was a fantastic experience. 7697 E Iliff Ave, Denver, CO location date of visit - 2/6/26

I needed an OIl Change, and this place was close by and available. When I pulled up to the service…read morebay, the employee was already at my door and driving my vehicle into the bay. No sooner than I had a chance to sit down in the waiting area, they called my name, I was given the usual upsell that is to be expected, but everything else was pretty standard. I appreciate the showing me of the engine oil dipstick to verify that the oil change had the correct fluid levels, but what was concerning was the greasy oily handprints and oily smears on the hood and door. Other than that, everything was good!

This review is long overdue. I've been going to Pro Import for 10 years. They've always had…read morestellar service. They're straight up, excellent at their job and very professional. Highly recommended to my friends, family and anyone seeking great auto care and exceptional service. 5 stars all around

They are very thorough. I have a Honda HRV. They recommend the services needed besides what you…read morewent in for, but no pressure to get extra services. They also are very helpful for recommendations on other items car related in the Denver area.

Took my mother's car in for a battery check and ultimately a new battery on her 30 (?) year old…read moreBuick on Saturday. Not only did they fix the battery issue, but resolved an 'idiot light' issue her car had regarding tire pressure that others couldn't seem to figure out. The entire staff was friendly, helpful, very professional, special thanks to Ernie, the manager (sorry if I got the name wrong, I'm not so good with names anymore) and Kara, who took good care of me and my mother's car every step of the way. I'll definitely do business with Les Schwab again (but hopefully won't need their outstanding service too soon!) The popcorn was pretty good, too! Thanks!

First time stepping into a Les Schwab and I was impressed! Not your average tire shop feel; much…read morehigher quality professionalism, service and products. Issac was able to get me in SAME DAY, for run-flat tires on a Carvana car I purchased! Definitely earned a new client in me!

My friend and I were driving out from Denver to Phoenix on a schedule and I pulled a rookie move…read morebreaking our valve stem the day right before we were leaving! These guys were so friendly and accommodating and took the vehicle in towards the second half of the day and were able to get the swap done the same day! Highly recommend this place!

We approached this business with a sincere inclination to support it and extended that goodwill…read moreacross three separate visits: an oil change, a second opinion on a purported carburettor issue (which proved entirely unfounded), and a subsequent diagnostic. On each occasion, we were instructed to deliver the vehicle at 8:00 a.m. with the assurance of an update within a few hours, or by midday at the latest. On each occasion, no communication was forthcoming. By mid-afternoon--only after initiating contact ourselves--we were informed that the vehicle had yet to be inspected. An isolated oversight might be overlooked; a pattern of this consistency cannot. More troubling still, these representations were made by the owner directly. Precision in communication and stewardship of a client's time are not aspirational virtues in a professional setting--they are the baseline. To repeatedly offer assurances so detached from operational reality reflects a standard of practice that is, at best, indifferent. We extended ample latitude in the expectation that the experience would right itself. It did not. Accordingly, we cannot recommend this business and will not be returning.

They've been taking care of cars for my family for years…read more I started going last year when my heater died. They got me in, called to explain what needed to get done and took care of it. Today I went in with one problem and casually mentioned another issue. A couple of hours later they called with the cost for the main reason I took it in and gave me several options to deal with the minor one. I'll be going back.

The service was very slow and disappointing. Changing one flat tire took around an hour and a half,…read morewhich is not reasonable. Even replacing four tires in the past took about the same amount of time. Saying the service is "free" does not make up for wasting customers' time. Overall, this was not a good experience.

Always been helpful and definitely less expensive then going to a dealership. They are always busy…read morebut find a way to fit your card into the program. Great bunch of people.

I recently relocated to Denver. I have an older car so I got it checked out before a made the cross…read morecountry trip. When I got to Denver my car was running fine for a few days. Then one day I started driving and it wouldn't accelerate well and kept idling. I asked a few people if they had an automatic recommendation but I also search on Yelp and found the amazing reviews about Elder Auto. They definitely live up to these reviews. I had my car towed to their shop and notified them by phone . They got all my information, Let me know they were backed up and could probably look at my car a few days from now. They ended up calling me the next day with the diagnoses and a few hours later I pick up my car which was running smoothly. The team at Elder Auto is friendly and the thoroughly explained the issues. Plus, they gave me a new customer discount. This will be by new go-to auto shop!

Identified these issues: check engine light, headlight that keeps burning out (told them its not…read morethe bulb, its wiring), a rear window that will not roll down from the driver's controls, windshield sprayer broken (can see the broken sprayer nozzle on the hood). I was charged a couple hundred for electrical diagnostics, only for them to replace the bulb (which went out again in 4 days, as I said, its a wiring issue). They wanted another couple hundred to diagnose the sprayer issue, even though I told them the sprayer on the hood is broken and its visible. They fixed the check engine light from a faulty oil pressure switch. When I returned a week after my initial visit for the 2nd round on the headlight, I am now told its a TIPM which will cost ~$2k to replace. Window was never addressed. I will be doing both the sprayer and TIPM myself for $750, a $1200 savings. Refurbished/programmed TIPMs are available online for $700

Very friendly, honest & helpful. I ended up not getting my car fixed here, because damage was too…read moremuch, so I purchased a new car, but will definitely be back

Easy peasy. Barely…read moreany wait - moved through fairly quickly. Longe area for the short wait.

I love this place! I have an older RAV4 and the reason I have more than 260,000 miles on it is…read morebecause of the great service I have received here for years!!!! Dan is an awesome, caring and helpful manager who always gives good advice and takes care of me and my car. Everyone in south Denver should be getting oil changes here!!!