This place is a scam! I had work done on two vehicles and 6 months later had to have all the work…read morere-done by another shop. They double charged me on parts to the tune of about $1700, said they did work they didn't do, and did some work so poorly that the parts failed and could have killed me in a wreck as a result. I did get a refund for about 1/3 of the fraudulent charges after 2.5 months of back and forth with corpo office and only after threatening legal action. This place is not just a scam, it's unsafe. Avoid at all costs, or it could cost you all.

I want to start by saying, for the good, is that David and most of the other staff there are really…read moregreat. David is very helpful and very kind. Oil changes anything like that they do a great job on. Now for the bad, I've been going there and getting my tires rotated for a while now. I even bought at least two of the tires there. Just last time I was told that they could not and would not rotate my tires because there's a date on there of a year and that they could no longer rotate anything more than five years old. I was real disappointed because this was going to be the last time they were rotated and then I was going to invest fairly soon in New tires from there. When I questioned why in all these terms that I've had them rotated nobody suggested that this would take place. I'm basically was told that this is possibly a new rule for the company. And it was most likely not dislocation's fault. So my suggestion? I will always recommend an oil change there. But I've kind of got a bad taste in my mouth now over the tires and the fact that I pretty much made the appointment and was pretty much to know because of something the company has decided. I promise for sure. I will continue going there for my oil changes because I would never ask for a better experience with oil changes.

The Staff is amazing and committed to assisting customers. We had a tire issue on our way to our…read morevacation spot and they were extremely helpful and timely with their service. They offered a tire in stock that was economically friendly and a great value! They quickly remedied the problem and we were in our way in no time!

Friendly and professional service. They are Price competitive. Call ahead for pricing and to make…read morean appointment.

I drive an hour to get to this Tire Discounters, while passing one along the way. These guys are…read morehands-down the best at what they do. I always go in with an appointment, and they always take care of me on time and in a perfect manner. They are respectful and give exemplary customer service. True professionals! If you are passing through town and need their services, they will take care of you!

I've had consistently great experiences with Tire Discounters on Campbell Station Road, Knoxville…read more They're just good people--honest, straightforward, and they actually look out for you. The last time I was there, the mechanic kept coming into the lobby to give me updates, explain what they were doing, and let me know how much longer it would be. That kind of communication and care is rare. What really stands out is that they're not trying to upsell or squeeze money out of you. They focus on doing solid work and taking care of their customers. In fact, every time I've been there, my final bill has come out lower than what they originally quoted--which never happens anywhere else. I was referred here through family, and now I see why most of their business comes from word of mouth. Once you go here, you don't really want to go anywhere else!

Hooray for a painless and prompt car experience! We have been searching for a locally-owned spot to…read moreget oil changes and have definitely found a winner in Countryside. Since they are so popular with locals, they recommend making an appointment to get you in for an oil change. Some places, this is a pointless appointment, as you still have to wait for quite some time. NOPE. We were seen and serviced immediately upon arrival of our scheduled time slot. Countryside staff is friendly and they don't try to awkwardly upsell you and tell you that your vehicle is on the brink of exploding if you don't get 348239584 repairs done TODAY. Affordability, timeliness, and integrity will bring us back for all of our car needs. It helps that they charge a fair price for an oil change and filled and rotated the tires. Convenient location in OR, too!

Now that C&D is gone this is THE place in Oak Ridge to get tires. They matched the Walmart price…read morefor me and the entire service to replace the tires was fairly quick. They stuck to the appointment time which is rare in automotive. A couple of downsides, tire hazard warranty is $27/wheel. it's $12/wheel at Walmart. The up-sell is relentless. I don't need a fluid check/safety inspection when the car is just one year old. I had to remind them twice to skip this time wasting exercise.

I was in in March for an oil change. I recently took my car to Firestone complete auto care on…read moreBroadway. When they were ready to change my oil, they found a cracked oil pan because a screw was driven up so hard and so far into the pan that always was leaking. My engine had been ticking, and that is why I went in to Firestone. Cost me almost $500 to repair. I do not recommend this instant oil change business. They knew they did that to the old pan and they said nothing to me.

These guys go above and beyond! People always tell me my battery corroded-- but it's an issue with…read morethe alternator and can't be avoided. But they cleaned it and treated it with corrosion inhibitor for free just to take care of me.

We were on vacation and had a tire leak. John and his team found a leak and were able to find a…read morenew tire that matched the other 3. Very courteous and timely so we could continue our vacation and head home without worry.

My neighbor took her car in there and talked to John. John was the mechanic inspecting the car. He…read moresaid it would cost $40 just to give a diagnostic of what was wrong. He said it was the starter. She jumped her car to drive it down there no problem. When John called the next day, he said they can't jump it even if it's in neutral. He said if she wants to take her car to get another opinion, she would have to get it towed. So she had it towed to the Honda dealer on parkside. The Honda dealer told her that the water splash plastic panel is missing from her car and the starter sensor is burnt out completely. When she called to Firestone and spoke to John about the water panel, he said he would put it back. Then when she personally stopped down there, another man that worked there said he never had the water panel, never saw it and they don't steal! When we jumped her car before taking it down there, the water panel was clearly in tact. This place is shady and when they found out she didn't want the work done there, they purposely broke the starter and stole her water panel. Beware of these criminals. They took advantage of this old lady and were smiling and laughing when she went down there to ask questions. Them breaking her car, cost her over $2,000 At the Honda dealership. This Firestone was convenient to her home and she wanted to keep her business local, but what a joke! She will be contacting corporate and filing a police report for the stolen water panel. If it has to go to civil court over $500, she will prosecute. Hopefully, they can reach out to her and find her "missing" water panel before garage day on Friday. This is bad business and taking advantage of the elderly. I'm fuming mad for my lovely neighbor.

I absolutely love this place! The staff is extremely friendly and very knowledgeable. Their…read moreprices are very well-priced, and they always keep you informed of your vehicle. Jackie, who works the front office, is awesome and they met my timeframe of getting my vehicle back to me when I needed it.

This business sent me a text to offer appointments for services. I made a special trip to meet the…read morenew owner Shal. I explained what I needed my brakes replaced. I asked if I dropped off my vehicle on Sunday (Easter Sunday) if he could get it done on Monday. He said yes. I explained that I would pick it up after work (3:00).Again he said it would be fine. I had a friend drop me off. On Monday I called around 1:00 to check to see if my vehicle was ready. Stephen told me it would be ready in a "couple of hours". I asked so if I come around 3:30 it should be ready. He said yes. At 3:00 when I got home I called again expecting my car would be ready and I wanted to get the price so I could bring enough cash. Stephen again answered and told me "it was the next one in the bay". They close at 5:00. The last thing I wanted was a rushed job. Plus I felt lied to. There are many other shops that can replace brakes in my area. I will avoid this shop in the future and save myself time and frustration. Plus I don't want anyone rushing to get my car ready. After I got my key from the office I caught Shal to explain my disappointment after I took so much time to get this vehicle dropped off and picked up by another friend. Neither he nor anyone in the office seemed apologetic nor care that they didn't get my car ready as they said. Too bad so sad was their attitude. That's my attitude as well as I will move on to another service center that appreciates their customers and their business. And I would certainly not refer any one I know here. They are too busy for us anyway.

These guys are great, been going here for years now and they're always willing to check out little…read morethings for us on a moment's notice and open longer than most shops. Their style is more casual than corporate and that is great for some people and makes others nervous if that's what you're used to, but they're all about fixing anything that is a true mechanical issue or safety hazard, but won't ever push you on anything cosmetic or non-essential, which is great if you're not a millionaire with a car budget to match! They're all much more into doing than talking at this shop, so if I had to give constructive criticism I'd say communicating more about the car's issues/options would make people feel better, but if you have to choose between a mechanic that will talk to you or one who will just fix what's wrong at a very fair/low price, I'll take the latter every single day. :)

I was pulled over at the gas station to the left of Express Auto Center trying to fill my tire with…read moreair. It was noticeably flat but i could not find any punctures so i assumed it could be refilled with the air pump machine. Well, the machine would fill my other 3 tires but not the one that was flat. I even had a nice group of people test my pressure and they believed there must be a puncture. I was honestly in a pretty bad situation. Had to be somewhere pretty soon, and couldn't really afford to drive on it and ruin the rims as it was super close to being rim on pavement. The group that checked my gauge mentioned i should try to walk over to Express Auto to see if they could patch it. I walked in, and was immediately greeted by the owner and the friendly workers. I explained I was stuck on the other side of their shop. Without hesitation, he sent me an awesome guy to come look at my car with me. He jacked up my wheel at the air pump and literally carried my wheel back with him to the store. The whole time I was there they never tried to sell me on anything and I could tell they genuinely wanted to help. After only like 10 minutes with no appointment, the man who helped me with my tire walked back over to my car and explained that the tire i had mustve been sealed wrong because it was leaking air. There were no punctures so I wouldnt have been able to figure it out. He said that he tested it and resealed it with some adhesive and made sure it did not continue to deflate. Jacked up the car, and put my tire back on. The whole time I felt like i was a hassle because they did not have to help me at all really. I go back to the store to thank them and see how much it would cost and the owner tells me that I am good he does not want any payment...I couldnt believe it. How friendly and helpful they were, let alone that he wouldnt even charge me? I returned to the store to try and give him at least some cash because it was so helpful and i greatly appreciated everyone there. He refused. He said to give it to some of those who may be in more need. Honestly made my day and reminded me there are still good people in this world. If i ever need anything I am going back there and if i could give 6 stars I would. God Bless! P.S. I never leave reviews but this place is that good!