You know it seems like lately every time I sign on here is to leave a negative review, and usually I leave positive and maybe point out if there's something negative or not.
So I'm going to do the opposite this time. I'm at a QuickChek near Middletown New York. I've stopped at these particular convenience stores many times in the past and the first thing I can tell you is that they have seriously awesome chocolate chip cookies. $5 for a five pack $7 for two five packs and I think it's $9 for three five packs. They also have peanut butter and oatmeal and they are just as good but the chocolate chip rocks. All locations that I'm aware of anyway also have a 24-hour deli where they will make your sandwich to order, kind of like a Sheetz. Bathrooms are usually pretty clean, and I've never met anyone working at any location that wasn't more than helpful when I needed it.
Now for the visit I just made, the first thing I noticed was that there is no windshield washer fluid or even any squeegees outside near the fuel pumps. The price of gas these days is hovering right around $5 a gallon here in New York, the least they could do is give you the option to wash your window. The second observation and the most important one for me at this moment in time is that they don't have any hot coffee.
It's 5:40 in the morning, on a weekday, and they've got about 9 or 10 different varieties of coffee available however a couple of them are empty and the rest of them are cold.( Or at least the four that I tried, I didn't check every single one) Now I like iced coffee as much as the next guy however this particular line of coffee pots is supposed to be hot. They do have a sign up that says that they guarantee it or if they don't have it they will brew it for you and I know from previous experience when I've gone into one of these stores and they happen to be out of the flavor I'm looking for, they will brew it and my cup is free as I had to wait for it.
I was thinking of taking advantage of this just now however I've got places I have to go and the two employees were rather busy, one of them in a register with a few people in line and the other one at the deli with the same. Now granted being that busy could explain why there was no hot coffee, but the way those pots keep the coffee warm it could have been brewed anytime in the past couple hours and it would still be hot right now. The first selection I tried was stone cold so that would be yesterday's coffee.
So that's my two cents worth for this particular convenience store. The windshield washer thing I've noticed has happened here before and I have sent out a quick email to corporate however that doesn't appear as though it has worked very well. read more