As an Active Adult I was looking for a Primary Care Physician (only because I was being ask who it…read morewas). Well, I thought, I guess I had better choose me one of "those". I had heard about Dr. Shane Phillips and decided to go and meet with him and see if I thought we might work well together. I am particular about my health care and I need someone who treats me like a person, not a number, and someone who has time to listen and talk to me. WOW....did I ever luck out! From the very first visit I knew this was the doctor for me. Patient, kind, intelligent, listening and then sharing is just the beginning of Dr. Phillips. I feel secure in his care. How great is that? The other GREAT plus is the nurses and staff at the clinic. They are all KIND and I don't know about you but for me, when I am there, kindness goes a long way when I am in their hands. The other super thing about the clinic is they run on time! You do not wait forever. Haven't you been in a doctors' office forever and felt like your personal time had no value. This is not true of the Green Clinic North Side as you are able to get in and then out. If you live in Ruston or the surrounding area and are looking for you a health care professional I highly recommend this practice.

NO MEDICARE PATIENTS! Even if you had used him previously. Making the appointment NO ONE SAID NO…read moreMEDICARE. We have state insurance as well. My husband and I had been to him several times in the past when he needed new patients. DO NOT WASTE YOUR TIME.

Terrible customer service. Doctor was great when we were there, but the billing area was rude and…read moreyelling at me on the phone when I called to ask a question. I initially made an appointment for my wife to set up an annual physical, which is covered by our insurance. During this appointment the doctor asked her if she had any questions or other concerns. She mentioned a couple of things she was curious about but they were small and were not the reason she came at all, and she wouldn't have even asked them had she known that she would be billed because it was a now a "sick visit" instead of the "annual physical visit". Poor communication by their staff. Had she known that asking a question at the end of the appointment would cause it to become another type of visit we would be charged for, she would not have asked.

I love the quality of care. I have nothing but good things to say about the care I get when I go. I…read moredon't have to worry about spending all day in a waiting room somewhere else. I love how I can take care of almost all of my appointments in one place.

Horrible customer interaction! Phone numbers offer "your session cannot be continued at this time"…read moreand then hangs up on me. Trie all options on the AVR with the same result.

ER and ICU staff have been wonderful. However the trash in the floor, extra beds piled up in the…read morehall way corner, and filth is ridiculous. If it wasn't a medical emergency that required an ambulance ride here, we would have gone on to Shreveport or Monroe.

nurses were very rude, horrible attitudes from staff and administrators, took someone more than at…read moreleast 30 minutes to even come in my room, no pain medications or even a conversation about my pain was brought up they were in a rush to get me out and it definitely showed they didn't care. 0/10 would not recommend anyone to come here if they need help.

Not any example of compassion or professionalism. Maintain your license and continue to practice…read moremedicine if you care about patients otherwise get out and let someone who does care take over. No one is forcing you to do this. One star is generous believe me. Your office staff could use some tips on common courtesy as well.

Very disappointed with the care at this hospital. My family member had to be admitted to this…read moreshit hole. Very upset about the care she has received. She knows more about her health care then a RN.. She has had to deal with PURE IDIOTS at this shit hole. She has laid in a wet bed for hours and a few other issues... too many to list. She has been living on her own for over 10 years with the help of a few women,and hasn't ever had such a bad experience. This place needs to be shut down...

This place is terrible. Do not go. I'm not from here as I was just traveling, so had no idea about…read morethis area or this hospital. The hospital was disgusting, there was bugs everywhere. The place is very outdated. The women at the receptionist desk were rude & not helpful at all. The nurses & doctors were also rude. The doctor was not competent at all. The place freaked me out & I had never seen such a disgusting, unorganized, outdated, stranger hospital facility in my life. I was freaked out so bad, I opted out of letting them do any tests on me when I needed them, because I didn't think the had the mental capacity to do anything. I left as soon as I went to the bed & will never return & recommend that no one else goes there. This place needs to be shut down immediately. If I could give it 0 stars I would!