I ended up paying a supposedly discounted total of $348.20 at Mike Tates 99 Auto for an oil change,…read morea tire rotation, and a battery installation and registration using a battery I provided. This turned out to be an incredibly frustrating and costly experience. The shop charged $221.94 just for the battery service, which was particularly disappointing considering a local O'Reilly's had offered to do the installation for free if I purchased the battery from them. The service was also plagued by unnecessary delays and oversight. I was forced to pay out-of-pocket for two unexpected Uber rides because the shop kept my vehicle overnight, claiming the mechanic lacked the "proprietary tool" required to remove the battery. In reality, the job only requires a standard 10mm socket for the terminals and a 13mm socket with an extension for the hold-down bolt. To make matters worse, despite paying for a tire rotation, the shop completely missed that two of the rotated tires were left low on pressure. I chose to support a neighborhood business, but this experience was a lesson well learned.

My husband takes his car for repairs here all the time. They do a great job and are very…read morefriendly. I highly recommend 99 Tire and Auto.

Fernando helped me with my emissions testing today. He was professional, efficient, and friendly. I…read moredid not have to wait long either as I was in and out quickly during a walk in. Overall this was a great experience and will come again!

Very friendly service, a bit over priced. Got quoted $1179.04 after a discount provided by the…read moreowner to replace front brake pads and rotors, as well as rear drums and shoes. I called my father who lives out of state to explain to him what was going on and he suggested I leave, after leaving I called the nearest Firestone and Kwik Kar to get a quote who offered the same 2 year warranty while beating CB's price by $600.

I called, asked for a VIS, he told me to come in, I was in and out within 10 Minutes, like he told…read moreme on the phone!!!! He also did work on my car maybe a year ago to replace some some coils I believe, and my car has been running perfect since!!!! I recommend them to everyone!

Yep - back again... another year, another great update. I am STILL a loyal customer and they are…read moreSTILL cranking out the hits! My son is also a devoted customer here with his Camry - so now it's my Rav4 and 4Runner along with his, the whole family Toyota collection lol. They are consistently friendly, prompt and efficient. I haven't had any issues with anything from them and the shuttle service home while they service my ride is TOP TIER!!! ....see yall next year! lol

Very professional, very sweet and took care of my car issue right away. Impressive workread more

FIRST visit, my car was not driving smoothly, they helped me and located some nails and a bolt on…read moremy tires!!! (Discount tire missed them) SECOND visit, my Volkswagen hood cable broke. I stopped by and they assured me it was an easy fix. They replaced it with a stronger cable in less than 2hrs! THIRD visit, went back for my oil change and was quick in and out! Great pricing and communication from the guys. I will definitely continue to get my car serviced with them!

This is my 2nd review of this auto shop, I've been here maybe 5-6x now, and it surprises me each…read moretime how patient, friendly, honest and helpful these people are. Rush and Tom could not be more professional, and multiple times they could have charged me for something that didn't need fixing, but they never have. I recommend this place to everyone. They go the extra mile. These folks are great, thank you!

Shawn was great. Honest, helpful, and very polite. They looked busy but the wait wasn't bad at all…read more Highly recommend.

Came in with mom to test drive their largest SUV. Michael helped us with a consult and then taking…read moreus for a test drive. He was very helpful, prompt, and informative - really professional and it was a great experience and left a great first impression for us at Acura. Their hearts are still set on a minivan though, but I appreciated the chance to learn about Acura.

I normally do not leave reviews, but people deserve to know my experience with this dealership…read more I purchased a vehicle from here and immediately began experiencing severe shaking and vibration while driving. I immediately and repeatedly contacted the dealership over the course of several months because I knew something was wrong with the car. Instead of properly addressing the issue, my concerns were brushed off. I recently took the vehicle to Mercedes-Benz for service and inspection and was informed that: * All 4 rims are bent * One wheel is severely bent * Both rear brake caliper springs are missing Mercedes confirmed these issues are contributing to the dangerous vibration I have been experiencing while driving. These are not minor cosmetic issues -- these are serious safety-related problems involving the wheels and brake components of the vehicle. It is extremely concerning that a vehicle in this condition was sold in the first place. What made this experience even worse was the treatment I received from an employee named Brandon. When I attempted to express my concerns regarding the condition of the vehicle, he was dismissive, rude, and unprofessional instead of taking the situation seriously. As a customer raising legitimate safety concerns, I expected much better treatment and accountability. I have documentation showing I reported these issues months ago, along with Mercedes-Benz inspection findings, photos, and videos supporting everything stated above. Very disappointing experience overall

Where in the word is Saul? I thought I had found my auto care shop. He was so insightful, knew…read moreauto repair well, and extremely professional and kind. I am so disappointed that he is no longer there, due to acquisition. I referred someone to the shop, and discovered this disheartening news.

I do not recommend this place for any type of car repair. The work done here is far below basic…read moreprofessional standards. I brought in my 2018 Cadillac Escalade, and everything went downhill from there. They damaged my wheels while replacing the tires. Then they charged me $12,000 for front struts and rear air bag replacements--only for me to bring the vehicle back because the front strut wasn't installed correctly. They claimed they were "under new management" and would "make it right," but nothing was ever fixed properly. They also insisted my spark plugs needed replacement. Supposedly they did the job, but the moment I picked up the vehicle it was ticking, running rough, and performing worse than before. They kept the car again and told me it was "good to go." It wasn't. The Escalade broke down on Saturday. I had it towed to Firestone, who immediately found an exhaust leak causing the ticking noise--and worse, they showed me the spark plugs that this shop installed. They were stripped. To make things even shadier, this place doesn't provide proper paperwork for the work they claim to perform. Between the sloppy repairs, the outrageous charges, and the lack of documentation, this shop is absolutely untrustworthy. I also contacted the corporate office and received no response. Save yourself the headache and consider bypassing this business. It seems their focus is on taking your money rather than properly completing repairs. No Customer Service.

AVOID AT ALL COSTS!!!…read more The owner smashed my vehicle into the side of the building. He is refusing to pay for the damages. He does not have any insurance, and tried to send us to a shady body shop that wouldn't have done quality work! This place should not exist! Please stay away.

Came on Saturday 8am for inspection. Hours says opens 8am. It's next to the Shell station. The guy…read moreopening said the inspector isn't in yet , to come back at 8:30am. I came back at 8:30am and waited a few minutes. No one walked into help. No one was there, just an empty tiny waiting room. So I left. Not sure how this business is ran but.... There's no service.

Thank you Chris! I found him searching for a mobile mechanic on Yelp. I'm so glad I found him. He…read morecommunicated clearly and came out to check on an oil leak that started after I went to Jiffy lube on highway 6. Good news for me was that my oil leak was caused from a horrible oil change and filter was loose. I had Chris do an oil change and cabin air filter. He is trustworthy and honest.

Did not give me the courtesy of a response to my request for a quote on my Dodge Durango problem…read more If you don't work on my brand of vehicle just say so.

These past few weeks when I have been struggling to use my car with two broken external handles, I…read moreWISHED I had the mechanical skills to fix my car. Since I do not, the next best thing was finding LA Auto which is Woman owned and Operated to fix my ride! LA Auto was brought to my attention thanks to the Projects feature in the Yelp App. I sent out a request for a job or service and Yelp broadcasted it to businesses to reach out to me concerning the service. I had initially had a different mechanic before LA Auto that was going to do the job, but a price change occurred before the vehicle was in their possession. Decide to nix that mechanic and go back to the drawing board acquiring estimates for the job. By this point, I had already ordered and picked up my parts directly from the dealership so they would match my vehicle. All I needed was the labor to complete the repair. I was really intrigued that there was a Woman owned and operated auto shop in Houston, so I decided to reach back out to the shop about an estimate for labor. My inquiry was Friday afternoon, so I didn't expect to hear back until Monday. Liz, the Owner, however, was in contact with me in and out the entire weekend asking for pictures of the parts to ensure they were correct for the vehicle based on the VIN as well as making sure they didn't need to paint the handles. She gave me a range on the price for the labor, which I could understand because she never saw the vehicle before- only pictures of the damage. We did most of our communication on Monday which offerred a great opportunity for me to get the car fixed that afternoon since she had an opening. I honestly thought I may have to come back another day to get the job completed because EVERY OTHER BODY SHOP I SPOKE TO said I would have to drop the car off just to get an estimate. I did that with one Pearland body shop and received a quote of over a THOUSAND dollars just to fix some handles! They even stated the labor was high because the panels of the car had to be removed. Thanks to Youtube, II knew that was not the case and Liz the owner and my mechanic confirmed my research as she completed the work on the vehicle in less than an hour WITHOUT removing the inside panels. She worked fast and I was even able to see her work from the office which provides a chair or two inside for waiting customers. A/C is blizzard cold inside the waiting area, so bring a jacket. This is not your car dealership waiting room with tvs and refreshments, so bring your own, but Liz worked so fast I didn't need to indulge in either! Really friendly, sincere, and affordable service from Liz at LA Auto. I am so glad to not only have my car repaired (FINALLY, with the exception of one small part that the dealership gave me in error that doesnt affect the main fix) but I am so estatic to support a small business owned and operated by women. I am telling everyone I know about LA Auto if they ever need repairs on their vehicle. This place is a real gem and deserves to shine!

Was searching for a shop to install lowering springs on a supra. Discovered this place and saw…read morepositive reviews. Staff was professional and provided a reasonable price. They did an amazing job. Thank you. Would definitely recommend.