Dr. Helen k. Bellanca MD is the most unprofessional and unthoughtful doctor I've ever come across…read moreat Kaiser. My opinion now is she was judgmental of me. She altered my medication list during an urgent care visit where she wasn't even my doctor, didn't discuss it with me, made it so I can't get my zofran after 7 years of use. Saying it's the reason I had a QT on my EKG when I specifically told her I hadnt picked up my medications in many many months due to very hard personal struggles. So how can a pill I took 10 months ago give my heart a QT now? She never even mentioned it and I had no idea until I went to pick up my medications and that she even made these alterations. I struggle with nausea severely and she took away my most helpful tool. I'll never forget the way I was treated today.

Very nice, new facility. Welcoming waiting area. On-site pharmacy. Very friendly staff. Plenty of…read moreparking (open lot, none of it is covered).

I am in accord with preceding five-star reviews. Circumstances required me to use their services…read moretwice in about a week, and each time the efficiency, rapidity of service, and bedside manner of office workers or techs were beyond reproach. In future, given a choice of labs, Salem Radiology will get the nod from me. Plentiful parking, the security of your valuables while you are in an examination room--all details are covered.

If given the option of locations for an MRI, mammogram or X-Ray, I say stick with Salem Radiology…read moreall the way. This is my third visit and they're efficient and on time. My time there today was around 20 minutes from start to finish, shorter than some wait times in other medical facilities. They're attentive and gentle, ensuring your comfort all the way. Medical records and reminders are kept in a patient portal accessible online for ease of access.

The nurses assistant that took my payment,Jessie, got snarky with me when I asked about how…read moreexpensive " they were" compared with other clinics. He was all, I DIDN'T CHARGE YOU, I'm like okay your company overcharged me, but like my total bill was $480 I paid $270 because of my insurance. Jessie said," Your insurance is the reason it cost so much without insurance a walk in is $200. I was like , " well all this visit was for me was to get a refill on my thyroid medicine since the soonest I can get into my primary physician is in two months. Can't you do something?" He was like," We can't retroactively fix that." So NO, I DO NOT RECOMMEND THEM A TOTAL RIP OFF!

The care was beyond awesome very kind and caring and understanding got me in with in 10 minutes of…read more being there it's cleaning serine and the level of care was outstanding all the staff was definitely nice I will definitely come back here without a doubt

Their medical care is awful. My provider left the clinic and the new one is beyond awful. She sent…read morein the wrong medication even though I clearly told the clinic what I needed filled. Apparently she couldn't read my file to look at my meds. She only did video appts which I was not comfortable with. Then she refused to fill my pain meds after I told them I was changing clinics. Left me without my pain meds for a week. Still made yet another mistake with one of my meds. I'm so glad to be getting away from the medical side of this clinic. I will say their mental health side is awesome. I love my therapist Mac. She has been simply amazing and has helped me through so much.

I would give them a 0 stars but that's not a option. I have a cest on one breast and a lump on the…read moreother and they only have sent in a referral once for mammagram they have been ignoring my about a biopsy or any other way to find out what it is and they have not even sent a referral to see if I have skin cancer been waiting 7 months. And nothing . THIS was the worst decision of my life to go to them . I strongly advise if you value your health DONT GO TO JD HEALTH.

Oscillates between three stars and higher, depending on one's perspective. I took a bad fall and…read moreneeded stitches. Just walked in, no call ahead, and they had me in an examination room within 30 minutes with an able and courteous nurse. One D.O. was on duty and had to bounce around between patients, putting out brush fires--I get that. Dr. Brown has a jokey bedside manner, which I dislike intensely, but I was civil. He seemed capable when he focussed. Dr. Vallejo (sp?--he seemed of oriental extraction) examined me the next day for possible neurological damage and had an efficient and dignified bedside manner. When you don't laugh at Dr. Brown's silly jokes, he seems to acquire an animus. He had his nurse remove the stitches and said over his shoulder that if any were left in place, "they'd just fall out." In fact, I did have to remove some missed stitches when I got home. I have been told by other professionals that forgotten stitches, once wetted, can become deep infection courts. Cost was only a little over $265 for three visits, which I consider good value. However when I checked out for good, I told the receptionist that I would settle all charges right then. She told me I was paid up with them--but I got a $65 bill in the mail some days later. Probably just a failure to explain their SOP, but leaves a bad taste.

My dear roommate asked the day before if she could get her finger x-rayed the next day and they…read moresaid that they were available all day. We show up the next day and they in fact we're not open all day for an x-ray. It closes at three. I hope other people know that so they don't have to waste their time.

Great job, they came out within an hour and completed the job in approximately 1 hour. Professional…read moreand friendly, even funny! I'd use them again in a heart beat! Thanks Caleb!

I have gone here for many years but the quality of care is declining every year. Medical Assistants…read morewith attitude and doctors who make you sign a pain contract and then they breach the contract repeated. Try someplace else. They cut me off cold turkey from my antidepressants because of the confusion with the staff. I'm shopping elsewher.

The staff were kind, responsive, and conscientious in quickly following through on important things…read morelike faxing orders, making appointments, etc. My provider was kind, intelligent, and appropriately hippocratic in her decisions to intervene, medicate, etc only when necessary. My entire visit was under $400 which included blood work and important referrals. For someone paying out of pocket this is a very good value in my opinion. The quality of my experience here contrasts so starkly from other experiences that I really needed to encourage others to consider care here!

When my cough was getting increasingly disgusting over the course of a week, I did a virtual…read moreappointment with a provider through my insurance, but felt like I needed the peace of mind of an in-person visit. ZoomCare fortunately takes my insurance (Providence), so I made an appointment for the next day. I teach communication skills to health care providers so am usually not too impressed when I have to interact with the health care system myself - but I had a great experience at ZoomCare! I was shown into an exam room as soon as I walked in, and I saw Erin, a nurse practitioner; she was empathic, warm, and collaborative. She shared her thoughts and recommendations regarding my options and asked what I wanted to do. We decided on a chest x-ray; she immediately printed out a referral form and they sent me over to Salem Radiology after a minute-long check-out process. When I got home, I was able to log on to ZoomCare to see my visit summary and notes, and there was an option to email the provider if I had any follow-up questions. So glad this place exists - hope I don't need to go again anytime soon, but it's good to know that it's there if needed. 3/20/23 update: I was back with another issue and saw a different practitioner, Joe; had yet another excellent experience (well, as excellent as a visit to urgent care can be). I didn't have child care so brought my toddler along with me, and they were 100% cool with that. I needed a prescription and was dreading rushing to a pharmacy with my daughter and trying to rush back home for work, but they had what I needed on hand, so no extra trip needed! (Note that it's not a fully-stocked pharmacy - the last time I was there they didn't have the OTC and prescription stuff I needed, but fortunately they did this time.)

Not a very good experience. I agree the front desk support…read moreis not there. physically mocking you as they make their phone calls. Also, a lot of construction, Doctors refusing to see you when you are 9 minutes late. when, they have the entire block torn apart, and you have to wait for the flagger's to let you through the intersection. I am floored, that they are so inflexible, when the entire building is empty, now i don't wonder why at all, is the entire staff is not very accommodating or understanding. i don't think i need someone that is so insensitive helping me make health decisions for myself. Will go somewhere else.

Had a wonderful experience taking my 80 year old mother in today for her 2nd dose of the Pfizer…read morevaccine. Went smoothly, she didn't have to wait long, they kept things very safe and they were friendly. We are thankful for this clinic.