Came for blood draw for lab work; appointment made online. Lot parking and easy access to front door. Great signage. Some guy (patient) walked out of a door inside, smiling at me more than a regular friendly smile. If you're a girl, then IYKYK. People come for various reasons. I just realized this includes getting tested for venerable diseases? That might explain him smiling at me....maybe he got good news? But I digress.... Finally I got called, and was set up for the blood draw. The lady poked me and could NOT get blood! She made me drink a cup of water. I should have brought my own water bottle. I don't trust water from a tap. Anyway, she's made me drink it. Made me worry that's going to affect my results. More stress and cortisol coursing through my body! She was nice but she expressed she was ready to go home. I hear her, but that always taints my reviews. Overall, fine. Easy appointment scheduling, parking, and efficient in person experience. But BRING YOUR OWN WATER! Results were posted next day. read more

Quest Diagnostics - Waiting room. - Laboratory Testing Near Me - Troy, Michigan

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This location doesn't stock pressure wrap to prevent bruising after a blood draw - I asked for it because healthcare providers have told me that pressure wrapping is helpful. The technician told me it's a Quest corporate policy not to pay for pressure wrap. Sure enough, I got a bruise last time I was there. Also, their laboratories are so slow! It has been nearly three weeks and I don't have my results yet. I've called customer service repeatedly and they haven't given me an explanation. If you have another option, use it! read more

My 84 year old Father who is very weak went to Quest in Macomb County Michigan on Monday July 3rd for a blood draw of 11 vials. He received a phone call shortly after informing him since they were closed on the July 4th holiday did not send the blood for processing it had to be redrawn. 11 VIALS OF BLOOD REDRAWN ON A WEAK 84 YEAR OLD MAN DUE TO YOUR MISTAKE!!! read more

I had a 730am appointment and was checked in quickly and seen right away. The phlebotomist was Christina and she was nice, fast, and professional! Very pleasant experience. read more

I thought I was the only one with issues. I took my mother in law for blood work on Monday. 8 days after that we still have not received results neither the doctor office that ordered the test. It has given us a lot of trouble and anxiety. read more

Sharonda was fantastic! I went there for bloodwork ordered by my doctor on 4/11 and my doctor screwed up and did not send it over. She did way beyond what she was required to do to help me obtain the orders. She called IT to make sure it was not a glitch in the system, waited for me to contact the doctor patiently and then when i called the following day to schedule a new appt due to my doctors mistake, she set it up for me at another office of my choosing so i didn't have to go through the online process. She is super professional and nice. 5 stars. read more

Sharonda ruptured my vein. Painful swelling for days and severe bruising over seven inches down my arm. I get my blood drawn every 3 months at my doctor's office and have never had this happen. Oh and I had an appointment for 11am and was seen at 11:25. Unprofessional and just awful. My advice is, if you have to go to this lab, avoid Sharonda! read more

I couldn't be happier with the customer service! Each time I called Sharonda answered with a happy tone and answered all of my questions! She was very knowledgeable and a real pleasure to speak to :) When I went in to finally get my blood drawn, I had made an appointment and they got me in right away. A very quick and pleasant experience! read more