Came for blood draw for lab work; appointment made online…read more Lot parking and easy access to front door. Great signage. Some guy (patient) walked out of a door inside, smiling at me more than a regular friendly smile. If you're a girl, then IYKYK. People come for various reasons. I just realized this includes getting tested for venerable diseases? That might explain him smiling at me....maybe he got good news? But I digress.... Finally I got called, and was set up for the blood draw. The lady poked me and could NOT get blood! She made me drink a cup of water. I should have brought my own water bottle. I don't trust water from a tap. Anyway, she's made me drink it. Made me worry that's going to affect my results. More stress and cortisol coursing through my body! She was nice but she expressed she was ready to go home. I hear her, but that always taints my reviews. Overall, fine. Easy appointment scheduling, parking, and efficient in person experience. But BRING YOUR OWN WATER! Results were posted next day.

This location doesn't stock pressure wrap to prevent bruising after a blood draw - I asked for it…read morebecause healthcare providers have told me that pressure wrapping is helpful. The technician told me it's a Quest corporate policy not to pay for pressure wrap. Sure enough, I got a bruise last time I was there. Also, their laboratories are so slow! It has been nearly three weeks and I don't have my results yet. I've called customer service repeatedly and they haven't given me an explanation. If you have another option, use it!

We - husband and I - had an extensive blood draws here through Function Health. It's best to…read morepre-schedule your appointment. Understand that when you walk in, there is no window or human to check in with-just a tablet, so be prepared to scan your driver's license and insurance card- if using insurance. Christopher was our phlebotomist, and he was professional, kind, and gentle. I struggle with needles, and I believe he sensed that. His calm demeanor and gentle conversation kept me blissfully distracted. My arm looks fine a day later (no bruising). Will return to this location.

Everything was prompt, clean, etc. I waited maybe 2 minutes to be seen which is the best I think I…read morehave ever experienced anywhere.. Cheryl was the clinician that helped me and she was very friendly and helpful. She made my experience ever better!! Thanks Cheryl :)

I was pleasantly surprised by the quickness and the friendly staff. I appreciated the way that they…read moreworked with me (I called same day) to achieve a quick turn around time as well. Lastly, and more importantly it was inexpensive and everyone likes that.

From the owner: Drug Testing Background Checks…read moreDOT Drug and Alcohol Tests Paternity Testing

Was looking for a place for Covid testing but multiple other places had multiple day waits. Here I…read morewas able to easily schedule my appointment online for the next day. They have an easy online scheduling tool and take all your information including pictures of your insurance cards and license so everything is already entered when you go in. They are appointment only on the weekend, but walk in during the week. I had been planning to get a rapid test, but was pleasantly surprised when they told me they are able to do covid PCR testing same day (as long as you are tested before 2pm). I got in and out quickly and the staff was kind and helpful. Highly recommend.

Went to MIU in Troy to have a procedure done and the equipment shut down half way through!! . Had…read moreto reschedule for the facility in Utica. This really isn't a procedure you'd like to have to repeat!!!!!! Huge KUDOS to the Urologist Technician Sarah!!!! ....she is a great asset to this Company!!!! She has a very pleasing demeanor and a very compassionate aura about her. This helped me with having to redo this procedure!!!!!...... The Troy office definitely needs to get their equipment fixed so patients don't have to keep rescheduling!!!!! The reason I'm giving a 5 star is only because I'm giving Sarah a 5 star....

Very diffucult to get through to anyone with questions about anything. Iam having a surgery done…read moreand tried to find out what meds I should stop and after 4 tries still noone has gotten back . George

I went here today due to the illness that is going around. Heavy congestion in chest, short of…read morebreath, worst cold ever. Within 5 minutes of arriving, I was in a bed with a nurse given me medication to help me breathe again. Ran all sorts of tests quickly. Any other ER, I would still be there. In and out in under 4 hours. Everyone was very kind. Love this place. Got me feeling 50% better in under 4 hours. I would like to thank everyone there. So thank you !!! The negative reviews are not even for this place.

My son's primary doctor retired last year. Had an appointment yesterday with his replacement, Dr…read more Rios. What a mistake. His bedside manner is atrocious and his medical skills even more questionable. The nurse literally came in and gave my son a vaccination he's already had at the doctor's orders. I was furious. When I pointed it out to the Doctor, I got a half ass apology and that's it. Inexcusable! This doctor needs to be fired and I'm pretty sure he's the worst doctor we have ever seen. Definitely will not be returning.