I love Sara the PA at the urgent care in Bloomfield on Woodward she was very nice helpful and took…read morecare of me .

I had to go to Urgent Care twice in a couple of weeks. I was so appreciative I was able to get in…read moreso quickly compared to waiting two weeks to see my primary Doctor. Both times the Doctors were thorough and I was so grateful to help immediately. In addition, I had to call in to get my prescription refilled and again they did it immediately. They offer telehealth appointments which saved me a lot of time not having to leave work.

The techs are great, but some of the receptionists are incredibly rude and disrespectful. There is…read morealways a long wait and patients are not permitted to register before 8 a.m. The result is that patients rush to the desk to register at 8 in random order.

My wife's doctor said she needed to get some X-Rays related to her injury after a recent fall…read more Within the Henry Ford Hospital System, this is the closest location. We arrived just after 7pm and went through lobby check in where they checked our temperatures and cleared us to proceed to the Radiology. That is where we had to answer questions and present her insurance cards. She called to verify that Radiology was still open and was told yes, until 8pm. Then we were directed where to go and wait to be called in. As with previous visits here to other departments, everyone was friendly, professional, and made us feel welcomed. It was very quiet throughout the facilities, maybe because it was after 7pm and not too many people came in for any treatments. Even though it was not busy, we still waited over 35 minutes before my wife was rolled into the X-Ray room and had her X-Ray taken. We found out that there was a miscommunication problem and our check in hadn't been relayed to the X-Ray tech who was getting ready to close. But she was able to set up the equipment and take care of the tests we needed. Then, since my wife was a good girl, we went for ice cream.

The best urgent care experience I've had! The front desk worker was kind and patient, she was very…read moreunderstanding and help meet my needs. The waiting room was clean and comfortable. The doctor was also kind and welcoming, it felt like she genuinely cared about my pain. Ultimately I would recommend and will be going back!

I have been here 2 times in the last couple years. I don't get sick often which is why I've only…read morebeen twice-I really like it here. The first time I was here I didn't have insurance and they discussed cost with me before treatment. The prices are reasonable and they only did necessary tests. Today's visit I had insurance but again they let me know the costs before treatment. The staff is friendly, through and knowledgeable. I reserved an appointment time online and I was in and out within 30 min. After filling out paperwork I only waited about 5-10 min before being seen. This is definitely my go to Urgent Care. I won't be going anywhere else as long as they are open!

My husband and I have treated here many times and have always been very happy with the excellent…read morecare. The office is run very well and the staff is very friendly. The physicians are top notch and extremely caring. I went in with what was previously diagnosed as a UTI but was correctly diagnosed as interstitial cystitis for which I received a specialist referral which resulted in solving a very long term problem. This is always our first choice in urgent care care!

Awesome team! I felt really taken care of and the doctor doesn't rush you like most urgent cares.read more

Worst Dr ever. No bedside manners and his medical skills were subpar at best. Never returning…read more Avoid Dr. Rios at all costs.

June 30, 2023 - Friday…read more Review #436 I was referred by My family physician Dr. Kavanaugh to have several Ex-Rays completed at this Henry Ford Medical Center on 4-19-2023. This Henry Ford Medical Center offers many health services, procedures and testing based on providers and appointments available. The environment was comforting and welcoming when I saw the receptionist to check in. After waiting 5 minutes in lobby I was then escorted to Imaging Department and known as Ex-Ray. I've attached Photos of the Imaging areas and how my appointment went about which was at 4pm. The technician Jeff was kind and explained the steps and time frame for the many ex-rays that my doctor requested. He was knowledgeable too when it came to positioning my hands and fingers correctly on the glass for the proper Ex-rays. No paper referral was needed since she sent the forms by email to this department at my convenience too. This facility is clean and offers masks after entering the automatic doors for germ protection of for those who have not been vaccinated for COVID. Request an appointment with any of the providers listed on the sign upon entering. A Patient can reserve a spot in line as well for Walk-In Lab Services. Hours: Monday, Tuesday, Wednesday 7:00 AM - 8:00 PM Thursday and Friday 7:00 AM - 5:00 PM Closed Saturday and Sunday Address 14500 Hall Rd. Sterling Heights, MI. 48313 Phone: (586) 247-2700 So my total time walking in, waiting my turn to when I was finished with my Ex-Rays was a satisfactory and pleasant 30 minutes. My test results were emailed and available to view through the "My Chart" App connected to my medical file and doctor with Henry Ford Health. I recommend this facility for the many health services that it offers including Blood Testing Lab, Imaging, Radiology and there's a Pharmacy inside too. Karen N. SpecialK

I went at two different times for emergency care and both times were great. No long wait times and…read morewas seen relatively quickly by a doctor. I had two different doctors, and both were really good at helping me diagnose what was wrong and to give me the right prescription. Highly recommended urgent care facility for emergency needs.

I would give negative stars if I could. Avoid Neu Urgent Care at all costs. They are incompetent…read moreand unprofessional. I recently went there for a specific test and could not have been more clear about what I needed done with said test. They didn't listen to me and then refused to refund me because I was seen by the doctor...she didn't even do what I requested‍ I spoke with several employees who gave me conflicting answers and when I addressed this with the manager, he told me he didn't know what to tell me and proceeded to tell me he's not a doctor and then gave me incorrect information about what I had done. They caused so much stress and made my situation worse.

Front Desk, Medical Assistant, Pharmacist and Doctor were all wonderful...! Not one person rushed…read moreconcerns or questions...!

They were very patient with me even though I came in 15 minutes before closing. The wait was…read moreminimal. Doctor prescribed medication for my eye but it didn't help the problem. The pharmacy next to it was very convenient! She also was very patient even though it was past closing time. I apologize for making her late going home but she just said it was more important that she take care of her clients first. I thought that was very sweet for her to say.

The care I have received at this location has always been exemplary. The office clean and the staff…read morefriendly and professional

I had multiple small injuries which they cleaned up and dressed. From start to finish I was there…read moreabout 45 minutes. I was the only person there at the time, but still impressive.