I came here for a COVID-19 test one early morning. According to the instruction given to me ahead…read moreof time, when I arrived in front of the building, I parked my car and then texted to the given cell number. I arrived 5 minutes early. Within a minute, I received a text back saying, "please come in." When I entered the lab office, I did not see other patients and understood why I had to text them from my car first. I thought that was very thoughtful but probably necessary to do at a place like this where possible Corona patients visit. Fortunately, I was negative. :)

They are the best lab in Northern Virginia. They have extremely professional staff. And the walking…read moreexperience was wonderful. Top notch!

Had to visit a Labcorp and since this location had open appointments I chose to get the labwork…read moredone here. The facility has a decent sized waiting room and offers digital check in at one of the three stations in the waiting room. Checking in on the kiosk was seamless. I was called to the back a little earlier than my scheduled time and the nurse (Madison) did her thing because I have "deep" veins and it's typically an ordeal to have blood drawn but one try and BOOM all done and done pain free! I am coming back here every time I need labs done and asking for Madison.

Id give zero stars if I could, settled on two because the second last was kind and got the job done…read morewithin two minutes. But this place consistently have rude employees at the front. Had to drop off something from the previous visit. The young worker with glasses and braces said it wasn't in the system and had to be emailed. Which i had to go through my online portal to find the order my doctor had sent to them. Also berated me about their system check in which ask questions about visits. However i reiterated I'm not here for a visit I'm just dropping said bag off. She then told me to wait. Another person comes to the desk and calls my name minutes later, proceeds to look at my records in her system and immediately print the lab order and say thanks that's all. There are some rude and incompetent people in the world. But if you're going to work in a field dealing with people and a company's computer system you should know how to review charts and be somewhat kind atleast.

My experience was well above average. I am a blood cancer survivor. I have to have multiple blood…read moredraws to check labs for cancer screenings among other values. Given my past chemotherapy, my veins can be hard to get. I have never had an issue getting drawn here. I work with the phlebotomist to make them aware of my history. I drink lots of water the day before my testing to help. This location is closest to my home and easiest to get to for me. I love the new location. It has more accessibility for the handicap like me. Quest is my number one choice due the flexibility offered through them. I can track my history in their app. I have often needed to fax or email results to multiple doctors and I have the ability to fax/email from the app.

We went with my husband to the Herndon location and the costumer services was absolutely terrible…read moreand this is not the first time .

The workers are very nice but not well trained. They are were very timely. That is the good news…read more I had two blood draws in two weeks. The first one went okay but left a good size bruise. The second time they needed to enter the orders and they had no clue what they were doing and unfortunately missed entering a basic CBC even though they drew the right tube for it so they never ran the test. Now I will have to have my blood drawn again! Also - I have great veins and it took them three sticks to get two vials of blood. This has never happened before and I am in my 60'd. In the end I had huge bruises on both arms. I will not be retuning to this location.

Much better experience with my recent visit for bloodwork. The technician ensures bandaged up…read morereally well. Courteous. Very convenient in Walgreens and on time.

This office is so disorganized. The first guy I talked to was nice, but messed up putting in our…read moreinformation so we never got put in the schedule. When I went up to check the woman was rude, but actually got us back on the board. We have been here for 2 hours. Completely unacceptable. This is why I usually go to Quest!

I went in today to get a blood test. I was greeted at the front desk by Zarifa and another person…read more They told me how much I would have to pay if for some reason insurance didn't cover the cost of the tests I had (even though insurance will most likely cover the costs). I thought it was good of them to be transparent upfront so that you won't be in for any surprises if insurance didn't cover the costs for some reason. The staff was friendly. The facility is very clean and neat which was good to see. My appointment was quick with no time wasted. You're in, you're out, then you're on your way back home.

Ok, first things first. The office was nice and clean, the receptionist was a little late but not…read morereally a problem. But your there to take blood and this is my main problem. I've gotten my blood taken plenty of times, part of it is because its my job, other parts is because of check ups, blood drawns and what have you. The first person who took my sons blood was horrendous. She missed my son's vein, then started to fish the needle around. My son is 8 and on the thin side. I thought that needle was going to come out of his arm the way she was pushing and shoving it. Finally she gave up and pulled the needle out. She was going to try again and I told her no,and that i had never seen anyone move a needle that much in someone's arm. She got snippy and asked if I wanted someone else to do it. I said yes and she went to get her co worker. As she was on the other room she said that it was because my son had small veins and hadn't had alot of water. Then the other person came up, stuck the needle in and found the vein immediately. She left the needle in as she got the vials of blood she needed. No fuss, no mess. As she was filling things out she was mutterinv "oh, God!" Like I was bothering her. My next action after this is to find her manager and log a complaint.

They're very good at drawing blood. It is usually very difficult to get blood from me, but they…read moreare always able to get it on the first try. I can appreciate that. They're also quite friendly. 5 stars.

I visited in the morning for blood work. They had one employee working. Front desk was replaced…read morewith a malfunctioning tablet for check in. Overall, It was a 45 minute wait for a 5 minute service. This company needs more employees.

Guess I should've believed the previous reviews. It has been over a week and the quest app still…read moreshows my tests pending. Apparently there is no way to actually speak to employees at the Quest Site. They help function would not let me send my problem since apparently there was a nonexistent space or symbol at the beginning of my message... Not true....they didn't exist. I did post a question on their chat site but I'm not optimistic about getting anything other than an automated response. The absolute most frustrating experience in blood testing I've ever had and I'm 80 years old so that's been a few experiences! Just don't bother.

I had to get blood work done recently. There was a mix up of locations that happened because of…read morepoor communication on the end of someone at the office in Ashburn. The staff is usually polite on the phone and in person. I once had lab work done that was incomplete too. Besides that, the care quality is typically good when you go. They will email you your results. Make sure your information is correct when tub complete the forms. I think they stopped calling with certain lab results.

From the owner: Our main goal is to provide an alternative testing facility for individuals: doctors, as well as…read morehospitals that are affordable and convenient. What makes Clinical Diagnostics Laboratories different from the others? We provide excellent service with a personal and friendly touch. We have an on-call Director at the Lab who has a Ph.D. in Pathology. Our Full-time Technologist has over ten years of experience in the Medical Lab field. Clinical Diagnostic Laboratories has grown quickly throughout the area with respect to returning individuals, referrals, and walk-ins because we treat our patients with dignity and respect.

I have been using this lab regularly over the past few months and have had a very good experience…read more There is a self check-in you have to do when you get there, but after that, whether you are scheduled for or a walk-in, the staff really does their best to keep things moving and keep everyone on time. They are proficient, helpful, and friendly.

I was just over 10 minutes late for a testing appointment (appt) ... Quest's automated check-in…read moresystem would not honor my appt. I was forced to a walk-in appt status. What angers me is that, after the waiting room had cleared, I THEN had to wait over an hour to be seen. Seriously, an hour! The technician was nice and competent. The Quest's systems are setup to be not-customer oriented!