I needed a rapid test because a co-worker tested positive over the weekend (at some other…read morefacility). Booked an appointment....walked in at scheduled time..Kelly was great- she did her testing swab business....got results in the facility. Paid $98. Hopefully, I never need to go again...but if I do, I'll go back here.

From the owner: DNA, Drug, Alcohol and Hair Follicle Testing. DOT/Non DOT. Private Testing. On Site Testing…read more Immigration matters. Paternity/Maternity/Siblingship/ Grandparentage.

The location in Bayonne on Avenue A is closed. No one answers the phone. Supposedly there is one…read moreopening on Broadway near Judicki Bakery. Called Main headquarters and they have no information on the existence of this one in Bayonne, even though the building has a big sign "QUEST DIAGNOSTICS" The main number has no knowledge of when this is opening. Terrible that customer information has no information. BTW the one on Avenue A looked like an empty store and very unfinished inside. When they were open, they were short-handed and slow. Too bad my insurance only accepts Quest.

worst experience at a lab. still badly bruised two weeks later, filthy bathroom with clogged sink,…read morerude overwhelmed staff despite me and one other person being only ones there....and more. Bottom line: don't go! I called corporate twice and made a complaint and was promised a call back from "quality control" person It's two weeks from first call and no return call. They don't deserve our patronage! Never again.

I'm really not sure why everyone is saying they're having such a bad experience here. I've been a…read morecouple times and I've never had a bad experience. The staff is friendly and helpful! Honestly the only time I've seen things go bad is because they don't follow the steps to check in (which are the same as every single Labcorp location in the USA). Check in on the iPad, upload any info/documents they need, sit down, they'll call you for more info if needed, sit down again, wait till tell call you to go back and take your bloodwork. That's literally it. The problem is when people think they take priority over everyone else that also made an appt or is also waiting for their turn when is actually such a simple process. Just follow the signs and listen to direction!

Lani was an excellent phlebotomist: no pain, not a single mark on my arm. She was cheerful and…read morekind. I went to office on Forest & Bement Aves

Place is a complete joke.... long wait very unprofessional staff... avoid this place at all costs...read more

Since this is a pretty basic business and everone knows what they're getting into here, I'm simply…read moregoing to review the staff attending. I visited this Quest location for a prescreening. Routine kind of thing for a new employer. I unfortunately had to visit twice, as the attendant had failed to finish some portion of paperwork she was responsible for after I had already left. This caused my test to become null and void, and required a rescreening. While the first staffer was very hasty and impatient (possibly contributing to the lost paperwork) the second I found to be overall of a better disposition. Her instructions were clear the first time, and she was careful to go through all of my paperwork, to make sure no mistakes or omissions were made. The wait can be quite long if you go in without any appointment, so I suggest making one by phone, or even through your mobile browser.

Quick, professional and courteous. I have been here for multiple blood tests and I hate needles…read more Barely felt a thing with quick service.

I had bloodwork done here, and it was a great (given the circumstance) experience. The office is…read moreclean and bright and barely feels like a clinical setting, and I was in and out quickly. I have a strong phobia of needles and, for the first time in my life, barely even panicked, let alone cried; I think that the setting really helped, as did the fact that the process was virtually painless! I would definitely recommend this service center for anybody who has to go through the unfortunate process of getting their blood drawn.

Had blood work done today and it was a pleasant surprise. I called the office before arriving for…read moresome information and spoke with Karen who was extremely helpful and kind. The office is clean and welcoming, the check in and payment process is efficient. Benita drew my blood so quick and painlessly I felt nothing. In and out in less then 15 minutes. This place sets the standard for walk-in labs. Quick and efficient office with knowledgeable and caring staff.

Absolutely ZERO customer (patient) service. Fast bloodwork shouldn't be told to sit there and wait…read moreuntil the sole person checking people in gets around to you. Over an hour later and I can't even get an estimation of how much longer I can expect to wait. Fasting bloodwork should take priority over a routine drug screening but they probably get more money for that. The fact that they know you have no option but to wait is the reason the keep you hostage. Rude, inefficient and ineffective.

This is the only lab i like. It is clean. The personnel treat you very well. I was early for my…read moreappointment but that was not an issue. The person drawing the blood was wonderful. Did not hurt at all. And they have a solution for women having difficulty getting a urine sample, you know what I mean ladies. They were very quick, kind, professional and efficient. And parking is a breeze. Easy drop off and pick up too.

After sending me a few bills for unauthorized tests my doctor ordered from out of network lab, the…read morebill went from $400 to over $1000 without explanation, threatening harassing phone calls and finally they filed small claims against me. Horrible company

Never received result for testing but was charged for it. This lab had announced on the news that…read morethey where going to do a pop-up lab for free testing for COVID. went and did testing and was hit with a bill. The worse thing is I NEVER got the results of the test. Dealing with this since 2021.

Only positive about this facility was the staff was nice and I was called in quickly…read more Now with the negatives: Gave 13 vials of blood for a specific test ordered by my physician. Come to find out a week later that the lab did not know how to run the test and did not contact the doctor or myself and threw the 13 vials. Thought this was a lack of professionalism and a waste of my time. Received no apology! Would not recommend

Horrible. I was there around 9:30 am for blood work. The…read moreroom was crowded no seating seat available. There were three machines for checks in. People with difficult with the check in and no people to help so I was there more than 15 minutes and could no make my check in.. I just gave up. Terrible place.

Miserable wait time. Ugh!!!!! I went at 7AM on Saturday morning and had to wait until 8:50 to be…read morecalled. I signed in at 7:01AM, and 7:40 they called me up to give in my paperwork (and the woman wrote 7:35, but I was looking at my phone), and it was 8:50 when I went into the back room. I'd give the place no stars for that broad up front but the lab techs in the back are aces. I've never had a bad draw at this place, which is saying something. The vampire in my former hematologist's office used to miss my veins and bruise me something fierce. These people get it on the 1st try, no problems. The lady I saw was very nice, and the last time I was there I saw one of the two gentlemen. Please forgive me for not remembering names but I was fasting, wound up with a miserable headache, and I'm lucky I remember the day at all. I have to go annually due to malabsorption and anemia, so getting 9-12 vials of blood taken at a time is nothing new for me. Positives: Techs draw blood really well. There's plenty of parking. The techs are great with customer service. Negatives: the wait times are horrendous, the waiting room fills & people stand, people who are sick cough on you, and the broad at the window is as slow as can be and can be rude. I had to laugh, they gave me a comment card saying they needed people to fill them out. Under wait times, they had 31minutes+ as the last one, I think they should have had 90 minutes + on there.

I came back to this location today after my last experience not because I like to suffer, but…read morebecause during my last visit the nurse apologized that they were very short staffed and said that normally they assist patients with scheduled appointments on time. So here I am again... everything started great... until it was time for my blood drawn. A lady told me to wait in room 1 exactly at my appointment time. And disappeared. Not only she... everybody disappeared for more than 15 minutes! Not a single soul... nowhere. A lady testing for gestational diabetes was also waiting for her second blood drawn and nobody... this is beyond disrespectful! Definitely not worth trying.