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    Quest Diagnostics

    4.0 (5 reviews)
    Closed 6:30 am - 4:00 pm

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    3 years ago

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    4 years ago

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    5 years ago

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    Jefferson Outpatient Imaging

    Jefferson Outpatient Imaging

    2.3(9 reviews)
    0.3 mi

    I arrived for my appointment 10 min prior to its actual time (after getting phone calls almost…read moredaily reminding me of that), I was checked in by reception and asked to wait. After about 25 min, I went to the front desk and asked how much longer I must wait - I was told, the tech is with other patients. In another 20 min, I went to the front desk again and ask again why it is taking so long to call me in - this time I was told that they will reach over to ask. At 1 hour after my appointment time - I went to the front desk for the third time and asked for my script back, stating I am not waiting any longer - this time, receptionist stood up and stated she will go in to check. In about 5 min, tech came to call me in, explaining on the way that there was "a glitch in the system" and she didn't see that I was waiting for an appointment; meanwhile, at least 4 or 5 people went inside for their tests - so there was no glitch in the system for their appointments? I find it absolutely unacceptable, especially since I went to the front desk 3! times to inquire why I am waiting that long. Additionally, when tech came to call me - that was someone I haven't seen previously taking patients back - so when I was first told that tech is with the patients - it was a lie. I am never coming back to this place. Do not schedule with them and take your business somewhere else if you value your time.

    While it was my fault I forgot my script, I had all the information necessary to get my mammogram…read moredone. They wouldn't take me because the doctors signature wasnt on it. Get home to find out there's not even a "signature" on it. just says electronic signature and his name is typed. what's the difference between that and the app says that he requests it??? the only one that was nice and helpful was the receptionist who was filling in. The one at the other end just kept staring at me, trying to listen to my conversation (so I spoke louder so she could hear it all!). Now I have to reschedule but def not here!! Save yourself the time and headache - go to another place! Only giving it 1 star bc it was my fault I forgot the script.

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    Jefferson Outpatient Imaging
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    Quest Diagnostics - laboratorytesting - Updated July 2026

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