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    Quest Diagnostics

    1.9 (9 reviews)
    Open 8:00 am - 5:00 pm

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    3 months ago

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    1 year ago

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    5 years ago

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    3 years ago

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    2 years ago

    Waited two hours on standby just to have it close at lunch. I will not be returning to this location.

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    3 years ago

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    4 years ago

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    5 years ago

    These folks are completely rude, yelling at customers in the waiting room. I'll be finding another center.

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    3 years ago

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    Merak Health Primary Care

    Merak Health Primary Care

    (5 reviews)

    This office is disorganized and communication is terrible. After 2 visits, labs were reported two…read moreweeks late, lab reports indicated that provider had spoken with me when she had not (Hoover), phone calls were answered by people that could not speak or understand English, and the staff members made disparaging remarks about other staff members at both visits! Hoover did not answer questions about some of the results and claimed that one result indicated trace amounts while, in fact, the amounts were considered significant findings. The provider also seemed completely different at the six-month follow-up, not focused at all on what she had said at the previous visit. I will not return. On another note, be wary of Google reviews that indicate 276 five star ratings! I have now had two bad experiences in Rockwall because I trusted the Google reviews.

    I recently attempted to get set up as a new patient at this clinic, as I have heard great things…read moreabout a Nurse Practitioner that is a provider there. I could not understand the person that answered the phone. I do not believe the person spoke English. I do not know what language it was. I decided I would just go up there. The person gave me the address, but If I understood them correctly, I could not find it. I am fairly new to the area. I called back and they could not help with specific directions. I do not think they had ever been there? I thought this was strange.

    Quest Diagnostics - laboratorytesting - Updated May 2026

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