set an appointment early in the morning for noon still waiting 45 minutes later after an…read moreappointment stated that the staff was short for a Saturday. I would reconsider this place.

I have been here 2 times now and every time it's been an easy and efficient experience. The…read moredoctor's are always so kind and caring. I appreciate that great care.

I specifically selected this place because they market themselves as having IV therapy and I was…read morevery dehydrated from a stomach bug. I told the person who answered the phone that before making an appointment. But at the end of the appointment, I was told there was no one present who could administer an IV. I understand doctors do not normally insert IVs but he wasn't capable especially if it's an IV therapy location? I was charged nearly $100 on top of my deductible for a COVID test which I wasn't told before the test was done. I've never been charged that much for a COVID test. Even though I asked about the charge and told him my copay amount, they still overcharged me which wasn't discovered until I asked for an itemized receipt. It took them many hours to issue the partial refund.

Dr. Fieldsmith and his team give excellent care in a very efficient and caring manner. There name…read moreincludes Rapid Care which is a true definition of the service given. No long wait times but still great attention to their patients needs.

Been here twice. Seen BEFORE my appointment both times. No wait, no hassle. Appointment easy to…read moremake. Prices affordable. Nurse I saw was great both times. A rare example of a healthcare service that is fast, good, and affordable. Nothing else like it. Glad we have it in Rockwall.

I am not here to leave a review of anything that has made my experience great or bad . I am just…read morehere to say that you need to be open 24/7 . People don't just get sick during the day.

I had a family emergency and had to scramble to find a local doctor that could see my son without…read morean appt. After multiple phone calls and driving all over Rockwall, we found Dr. Patel's practice. She was able to get us in at 9:15. There was absolutely no wait and we were seen right away. Dr. Patel is board certified in Family Medicine and she was nice and personable and seemed to know her stuff. I liked her and said we would definitely be back. The reason I'm not giving a 5-star review is because I was a bit trepidacious when I first booked the appt. over the phone but after all was said & done, I only have positive comments about my experience.

Great Service with Great Caring Doctors. This was my first visit to their new offices and was very…read morepleased with the pleasing staff that welcomed me as I entered and treated me with kindness and respect. The doctors were very professional and eager to take care of my needs and walked me through the whole exam letting me know what tests they were going to perform and why. The office staff took care of all my insurance paper work and made sure that if I had any questions they would be more than happy to answer them. I love the relaxed environment here it really puts you at ease, because I hate going to doctors, but I don't mind going to these...

There is a reason why his reviews are low. The small cllic is all about money. I have run out of…read moreinsurance that he will take and instead of just billing me for a 10 minute visit which out of pocket would be $155. They will refuse to see me unless I can pay upfront. No exceptions. I am in need for medication which could result in withdraws. My advise would be find a different doctor.

This doctor cannot help you with anything. Pushes pills or shots. Been to him many times and…read moremisdiagnosed every time. Pushes pills and shots that do not work. They tell you no copay when you are leaving, then two months later, send you a bill. When I complained about that they kicked me out of the practice. You will wait hours for him to see you and when you do, he will leave right in the middle of a session and not come back after waiting again. What is it with these so called Doctors that push you out when you need help? Seems it's easier to kick you out, than actually help you. Do yourself a favor and find another competent Doctor!

I went there last night a few minutes before closing which wasn't my plan but I was in so much…read morepain. I just wanted a quick throat swab as I haven't slept in a week with 2 toddlers and husband being in another state. The lady at the front desk was so kind and the NP (Cindalee) quickly addressed what was wrong and got me what I needed to feel better. My problem lies with the nurse (Amberly)....she kept shaking her head, swung the door open so hard to have me come back like she was a 2 year old having a temper tantrum. And then swabbed my throat with vengeance. I've never in my life seen anything like it. Because of that, I'd never go back. For the record, I was in and out in less than 30 mins.

People were insanely rude!!! None conversational at all and the doctor even made a rude remark…read moreabout my face... So un professional I felt like I was at a dollar tree for medical help. They weren't even gonna test me for anything... WILD. AGAIN very rude DO NOT RECOMMEND.

This place is horrible. They call themselves an emergency clinic, but they don't even have a blood…read morelab. I went in for an issue, the doctor got fixated on what he thought it was, even though I told him there is not way it could be what he was thinking. He gave me medicine for it anyway, ordered bloodwork to confirm and of course the bloodwork came back negative as I knew it would. Then when the girl called to tell me it was negative, all she said was keep taking the antibiotics that the doctor gave you. I asked her so you want me to continue taking antibiotics, but you have not idea what for, you don't know what is wrong with me. All that was said was yes. Not we can run more tests to see what is actually going on, but yes. BTW, the antibiotics did nothing but gave me other issues. Stay clear from this place. Edited: I have since seen another doctor who took the time to order more than one test (a test on something I told the doctor it couldn't be) and found there are serious health issues. This place cost me money that was basically just wasted and valuable time on my actual health issues. If I could give it ZERO stars, I would!!!!!!

My husband and I both love this place. They are quick and the staff is efficient and friendly. I…read morewas feeling bad and was swabbed for Covid and strep. I had strep and was prescribed medicine by their Physician's Assistant.

Very rude front desk receptionist! Didn't bother to get her name but she had a tongue piercing. I…read moreinstead went somewhere else, paid a bit more but customer service was great. I would never come back here again.

Wait was excessively long, although there were no patients to speak of. (I believe those that say…read moreotherwise are either fake reviewers and likely employees or have an ownership stake.) We arrived shortly after it opened, and parking lot was still empty, so I'm certain of this. Appointment fee is taken prior to seeing health care provider and front desk did make sure insurance was accepted prior to visit (this was 65+ MediCare). They also do not allow anyone to accompany the patient to the examination room. Indicate it is "policy". It matters not if the patient is a senior citizen or someone who just needs another person to also listen to make sure they heard everything right. My "patient" indicated that the PA that he saw was fine. However the x-ray tech, with 20+ years of experience was unable or unwilling to answer the most basic of questions, which included something as simple as the type of machine they were using (a machine with a label on the side he then looked for). This company is now owned by Care Now, which advertising states they have over 300 facilities. Perhaps it is company policy to be evasive, and not tell new walk-ins what to expect, so that patients don't leave immediately. Good luck if you are new to area and you don't have a primary care established yet. A non-life threatening issue like getting an x-ray for suspected fracture should be a simple thing and this type of facility should be a good answer for that service without filling up a traditional hospital emergency room. In this case, it wasn't.

I went to this location bc the one off horizon was extremely rude and unprofessional. They had zero…read morepeople in parking lot and inside facility. They never offered for me to stay, they told me this was not the location I did my web check in with. They told me go to the other location. So when I get here they said this was not the location either but we will gladly help you. When I did web check in I must've been sleepy and I didn't see the location was not for my city. This entire staff was extremely amazing! They care about customer care!!! I highly recommend this location above all! I'll next go anywhere else. I was in and out in under 30 mins.

I Made an appointment the night before and received a confirmation. I received a text the next…read moremorning asking to confirm my appointment which I did. I showed up for my appointment and they were closed. A complete waste of my time.

This is the WORST location. They're so disorganized, don't care about appointment times or the fact…read morethat people have to fast for some of these labs. There's always a bunch of elderly here too--again, they don't seem to care about. Their systems are constantly down and are ALWAYS short staffed. Prepare for a 2+ hour wait at the very least!! Been here since 9:11 for a 9:15 appointment and still waiting right now at 11:19...MAKE THAT MAKE SENSE. At one point there were 25 people in the waiting room...WITH ONLY 10 CHAIRS. This was my 3rd and LAST visit here. Two out of three visits were awful but on 8/7 the jolly guy filling in that day was absolutely wonderful! Such a kind man. He should run this office and get everyone in shape because this is absolutely ridiculous!!!! I was hopeful he'd be here again but he wasn't Update: finally leaving at 11:41

Lack of office staff to handle clients. Extreme wait times. Choose another provider. Check-In…read moreKiosk technology not functioning.