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Quest Diagnostics

3.6 (20 reviews)
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This is my ID for my Medical Marijuana card. This company is a joke! They also screwed up running my credit card and charged me twice.

I had a dispensary card and I wrote that on my paperwork at quest before I took my drug test so I tested positive for marijuana of course because I smoke. I'm self pay and I paid $260.00 for this drug test and then they didn't pay any attention to my paperwork in the lab and ran my test again because it was positive for marijuana and charged me another $120.00 I've been fighting this charge since January and they dump my calls when I've tried to explain on the phone. This company owns their own collection agency and they charge fraudulent charges so I'm warning you. Don't go here for a drug test because it's a complete ripoff. Now I go to the hospital for the same drug test and I pay $47 every month. I personally will Never use this company for anything after what they pulled!

Waiting area
Stacy F.

Easy online appointments, quick check in, friendly staff and clean facility. Getting in and out of the parking lot is really difficult and the light by the building can be a bit frustrating, especially considering that there is construction happening too. I made my appointment on their website a couple of days before. You can walk-in also, but keep in mind that the appointments are seen first, so be ready to wait for a bit if there is a crowd. I got there about 15 min early cause I always know there is paper work and insurance forms to fill out. I was the only patient at the time in the waiting room and I was seen about 10 min prior to by appt time since it only took 5 min to check in. The needle stick was quick and easy and the lady was really friendly. I got a small bruise after, but I bruise really easily, so not shocking there. Overall: A Make an online appointment, get there a few min early for paperwork!

Amy S.

The Bad: I have a service animal and the first woman who came in to take my blood jumped back like he was about to attack her and he was just lying on the floor as still as possible right beside me. She left practically running from the room. The second woman who came in to take my blood is, without a doubt, the worst phlebotomist I've ever seen. I have bad veins; this is a fact. First thing I always ask for is a butterfly in the hand. I have wonderful veins in my both of my hands and I've NEVER had anyone miss. She was an older woman who must have really bad eyesight because she kept saying she couldn't see one useable vein in either of my hands. Really???!!! I assured her they were good and she went for my right hand, dug around a bit and blew out my vein. Nice work! Also, my husband and I were communicating in American Sign Language (I do have low level hearing loss and we communicate using ASL all the time - even in the privacy of our own home) and she asked me to stop signing because she couldn't understand what we were saying. That ticked me off more than the fact she blew out my vein. DO NOT tell me which language I may or may not use!!! On a side note, when I taught dental assisting, I always let the medical assisting students practice on me so they could learn to do the butterfly needles in the hand and I never even had one of them miss and they were all doing it for the first time. Anyway... I was more than annoyed at this point. The Good: The third woman who came in took my left hand and immediately saw a good vein without barely looking. She even commented on how she couldn't believe the other woman had missed. She hit the vein on the first try and I didn't even feel the needle going in. She was also very, very nice. If I have to go back here again, and I'm sure I will, she'll definitely be the one who gets my blood from now on! The office is very, very clean. The reception area is large, which is nice so you don't feel cramped. If you have an appointment (and I HIGHLY recommend you make one), then they'll have you back in 5 minutes or less.

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2 months ago

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1 year ago

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3 months ago

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1 year ago

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3 years ago

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10 years ago

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4 years ago

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10 years ago

Helpful 9
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6 years ago

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15 years ago

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5 years ago

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16 years ago

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4 years ago

They take several types of insurance companies. Service is great. Prices are reasonable.

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6 years ago

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Quest Support

Thank you for taking the time to share this feedback, Tita!

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6 years ago

Sonia was awesome. Never felt a thing. Walked in without appointment in and out in 5 minutes.

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9 years ago

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8 years ago

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13 years ago

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11 years ago

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12 years ago

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Review Highlights - Quest Diagnostics

Shelley even guided in the process for scheduling my appointment correct since I have done it incorrect and didnt add my insurance information.

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Labcorp at Walgreens

(3 reviews)

The standard run-of-the-mill lab experience. It was neither horrible nor fantastic. It was,…read morehowever, simple, efficient and quick. I was able to schedule my appointment on-line. They suggested arriving 15 minutes early...I was about 25 minutes early. There was 1 other person waiting. There are 2 electronic check-in kiosks. I checked myself in and the system offered me to reschedule to the appointment 15 min earlier than mine and I accepted. Why not? In that short time window, the person before me was in and out, then I was called in. I have no idea if we started by the new appointment time but I was definitely finished before my original appointment time. The Tech was straight to the point. Boom, bam and done. Now I await for the results to be uploaded to the Patient Portal. Real quick before I go...who else knew that Walgreens had a whole LabCorp inside?? Yep, this location is inside of the Walgreens, in the back where you would find the Pharmacy.

I went here today because my appt at another location (E Colonial) was canceled with no notice. I…read moreshow up here (a 30 minute drive for me each way from my house) just to find this place is ALSO closed with no notice. I spoke with a pharmacist and he said sometimes the place just randomly closes down when other places are busier due to staffing issues. I'd be fine with it if they'd inform me but BOTH times I just stood there staring at a "closed sign". I've now attempted TWICE to get my bloodwork done. Fool me twice and shame on me, right?

AdventHealth Lab - 2nd floor. Long hallway to lab on right.

AdventHealth Lab

(4 reviews)

If only every lab experience could be like this -- seriously, wow…read more We came to Evan Howell Lab in Altamonte after my brother had labs ordered by his specialist, and I honestly didn't expect things to move this smoothly. Located within the hospital/medical plaza area, it was super easy to find and surprisingly efficient from start to finish. From check-in to completion, the whole visit took about 25 minutes total -- and that included maybe a 10-minute wait at most. Once they called him back, the lab draw itself was done in under five minutes. The staff worked quickly but still stayed professional, kind, and organized, which made the experience feel seamless. As someone who works in the medical field, I don't see this level of efficiency very often, so I truly appreciated how well everything flowed. No chaos, no long lines, no confusion -- just a smooth, well-run process that respected everyone's time. Honestly, this might be my new go-to lab location anytime labs are needed throughout the day. Fast, efficient, and stress-free -- definitely an experience worth recognizing.

I've been to this lab several times over the past couple years for normal labs, and, after a couple…read more"bumps" in the paperwork and wait times, the process has improved. Prior to Covid, everyone waited for their appointment in the small sitting room. Now, check-in and chairs for waiting are set up just a few steps away from the elevator stops on the second floor. At the desk, you need to provide your picture ID and insurance card. If you have the script for the blood draw, you hand it over at this time. The AdventHealth employee will point where your signature is needed and inform you kindly that you will be called in a short time. When you're name is called, you walk down to the suite, enter, and hand over the paperwork you initially completed. The wait is short before being called and instructed which room to head to. This is a small office, so no fear of getting lost! Every phlebotomist has been kind and has made drawing blood less difficult (because, who really enjoys these appointments?!?). Online or app scheduling for an appointment is convenient and worked well for me. However, I have also found that when walk-in's are welcome (check the status on the app or online), I've experienced reasonable wait times. I found the whole process fairly easy to work with and have experienced good service here.

Quest Diagnostics - laboratorytesting - Updated May 2026

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