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    Quest Diagnostics

    3.0 (4 reviews)
    Closed 6:30 am - 4:00 pm

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    10 months ago

    I love the type of Care and Care Quality and Office Experience because I think they do a good job

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    Jerry's Specialty Auto Repair

    Jerry's Specialty Auto Repair

    (6 reviews)

    If I could do less than a star, I would. Less than a month ago we brought our 2002 Saturn to…read moreJerry's Specialty Auto in Orange. Our air conditioner was not working and we asked to have it fixed. They replaced one hose and did an Evac & Recharge. The hose cost $64.80 but labor was $388.70. Less than a month later the a/c stopped working. It was not fixed. We took it back and they said two more hoses were leaking and to replace them, add Freon, and evac/recharge would cost us another $600 plus. I was flabbergasted. I asked why those hoses weren't replaced then? The receptionist said the person that worked on the vehicle was not properly trained then she gave the phone to someone else. He said the car was old and hoses bust. I asked why weren't all the hoses replaced since he knew the car was old. He didn't answer that question but said they weren't responsible AND it would have cost the same amount ($600) if they did it then. I called him on that and said maybe it might have taken an hour more plus parts but not anywhere $600 more. He said take it somewhere else. Well yeah, they might do it for less than $600.00. DON'T take your vehicle to this place that takes advantage of two widows.

    Shady businessman! If I could give negative stars i would. My Jeep has been there for over 5…read moremonths! All I wanted was an estimate of everything wrong with it, basically a bumper to bumper, top to bottom estimate. The owner never once called me about it. When I would call he'd talk over me and interrupt constantly. Then he says that he's got $500.00 in it already! He says I authorized it. No one gives a blank check to do whatever! Made him undo what he's done and now he wants $95 for the estimate!! Very shady business!

    Quest Diagnostics - laboratorytesting - Updated May 2026

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