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    Quest Diagnostics

    2.2 (9 reviews)
    Closed 7:00 am - 11:30 AM, 12:30 pm - 3:00 PM

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    8 years ago

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    9 years ago

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    Labcorp

    Labcorp

    (6 reviews)

    I came in for a drug test after being referred from another LabCorp location on Market Street to…read morethe Ferry Street office, and my experience was extremely frustrating. First, I tried calling ahead around 1:30 PM since their posted closing time is 2:30 PM. I wanted to confirm whether they accepted pre-op appointments, but no one answered the phone despite multiple attempts. When I arrived in person, I saw several staff members--including what appeared to be a doctor--just sitting and talking, which made it even more disappointing that no one could pick up a simple call. In terms of care and professionalism, it felt very dismissive. There was no sense of urgency or consideration for patients trying to get time-sensitive testing done. The quality of service was poor due to lack of communication, and the overall office experience felt unorganized and unwelcoming. If you're going to close early or stop taking patients before your posted hours, that should be clearly communicated. I would not recommend this location to anyone needing a drug test or any time-sensitive service.

    The place is really very clean and I had doubts of visiting this place as it was in Newark . But it…read morewas very safe and it was mostly Spanish community. The check in Labcorp is easy and fast . The thing that pissed me off was .. this was a drug test which I had done before and they made me wait for an hour which takes hardly 10 mins .. and when I asked for delay they said I have to wait .. I wanted to reason with them why the delay if they have given me the appointment and all the people who came after me left within 20 mins .. Then I came to know that the person who does drug testing was not there . So they should have been apologetic tone and not u have to wait kinda attitude .. The guy was busy listening and singing his music and in between talking to me .. which sorry to say I didn't like it ..

    Quest Diagnostics - laboratorytesting - Updated May 2026

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