|[ a w f u l ]| -100 stars absolutely awful, not able to…read moremake appointment for this location online (says temp closed which is inaccurate) and nowhere online or anywhere said employment screening is ONLY from 10:30a-1:30p. Got here at 1:40p and nevermind it's their misleading/missing info that got me here outside that time frame they refused to do the new employment urine drug test (which should take a few minutes at most). |[ n o p e ]| DO NOT REC, I rly do not agree with wasting people's times and will never come to this location again (not sure if all labcorps are like this but I am switching the lab). And if you paid for parking tough luck too ig. They clearly do not care about patients and lack empathy.

These people are rude and treat everyone like crap. They talk down to you. Had an 8:30 am…read moreappointment and wasn't seen until 9:15 am.

It wasn't a fluke. 2 out of 2 visits were awesome!…read more Visited again and it was just as seamless as the first time. Gail was my phlebotomist and she was wonderful. She was personable, professional, good humored and skilled. She got me on the first stick! Definitely the best Quest Diagnostics! Quick, professional and easy! This Quest Diagnostics is located on the 3rd floor of a medical building next to Providence Holy Cross hospital in Mission Hills. Parking is located in a subterranean parking lot beneath the building. The lot price is $1.00 per 1/2 hour for a maximum of $7.00. When I arrived at 12:30pm on a Monday, parking was easy to find. Quest Diagnostics was a little busy when I arrived but the line moved quickly. I checked in on the fixed tablet at the counter and took a seat in the clean lobby. Within 10 minutes, Kendra called me to sign paperwork and sent back to a room where she took my blood. 3 out of 5 phlebotomists usually have trouble drawing from me. Kendra has no issue and was able to draw on the first stick. Kendra was awesome! She was friendly, professional and skilled. Thank you Kendra! There are other Quest Diagnostics in the area, some with free parking but this Quest is the best that I have seen so far.

Terrible. Overbooked, long wait times even with an appointment. Unprofessional staff.read more

Wow! I was so nervous because the LVN yesterday at an urgent care couldn't find my small veins at…read moreall and messed up 3 times on my blood draw. I was told to come to this lab the next morning. It was my first time going to a Foundation Laboratory. I like that there was a dedicated parking garage in the back for the entire medical plaza building this is in. Located in suite #104 with a paper sign, it was easy to spot the doorway where this is. Upon entering, there's a small waiting room and a receptionist at the desk. Check-in was simple and I handed her my ID. A good handful of us started coming in the waiting room already. I quickly realized as she told some to wait and walked to the back, that this receptionist was also the phlebotomist! I was surprised when the lady in front of me got taken of so quick. Soon enough, it was my turn and I went to the back. I sat down and was worried because of how busy it just got for her. With no sweat, just pure skill, she got my blood on her first try and was able to draw my blood perfectly. She bandage taped my arm really well and I couldn't stop thanking her. She is a really skilled expert in her craft. The most seamless and easiest blood draw I ever experienced. I hope it's not always just her holding down the fort, although she's doing a great job handling the front and back - free parking in the garage - no photos/vids allowed inside the suite - located next to the pharmacy downstairs

They open at 8. We went on a Monday a few minutes before 8, so we were first in line. The line was…read morenot long though. The person who draws blood is very nice and skilled. She could find my mother's vein in one try, which is something most others find extremely challenging. Inside is clean and pleasant enough. Parking is downstairs. If you go early in the morning, there are plenty of spots. They do not offer online result checking, so you have to go in person for a print. Other than that, everything else was perfect.

The staff( J ) was amazing!!! She got me in and out in no time for my pre-employment screening…read more There was virtually no wait, and when people started coming in she took care of everyone!!! Will definitely recommend this location.

Terrible experience. I waited a week to get in for a pre employment physical. The company I am…read morestarting with contracts with wellnessmart for this. The front desk girl was rude and had a major attitude. She said I was not able to get hep b titers or a chest X-ray with the physical and that I would have to come back. The next appointment is another week away and I'd like to start working. Then she said she needed the declination form for HepB since she wouldn't do the titer. really?! Not sure why she needed this as she wasn't my employer. She looked about 12 and had a lazy eye. She refused to ask anyone either. All of this should have been communicated before the appt. I did not need to be told in a condescending manner. So I basically was not able to complete my pre employment clearance. Absolutely ridiculous and unprofessional. I would recommend anywhere else.

Clean, well-maintained office with convenient parking available in the back. I really appreciated…read morethat they were able to take me in the same day--Dr. Shirley provided prompt and effective treatment. Josh was also great and administered the antibiotic injection smoothly. Overall, a very positive and efficient experience.

I had an unfortunate accident this evening. I really needed to be seen however all the urgent cares…read morewere closed by 8pm. I did a quick search of urgent cares that were open now and I came across Holy Cross Urgent Care. I called them to confirm they were still open and if they accepted my insurance. I spoke to Steve and he confirmed that my insurance was accepted and I told him I would be coming in now. To make things quicker and just to confirm he told he could run my insurance to verify that it's valid and it's accepted. I really appreciated that because I didn't want to be blind sided if it was out of network. I arrived within 20mins and they could tell I was in distress Steve called me by name and really put me at ease. I had to fill out some quick paperwork, give my ID and insurance. Thankfully the check in process went by quick, I was greeted by Josh and Mike Chulyan, PA-C. Josh took my vitals and after I told Mike what had taken place with me. I absolutely loved his bedside manner. He took his time to listen to EVERYTHING I said and lol I talked a lot. He made me feel calm and heard. He recommended an x-ray and than we would discuss. Steve did my x-ray and I have to say I appreciate him so much for his care and concern. When he was performing the x ray he asked for my permission to touch me/position me for the imaging and I really think this was so respectful. Once again great service and overall professionalism. I love that they have an x-ray machine on site. Clean waiting room. Clean, spacious rooms and even a hydration room for IV drips. Wow!! Btw the facility on the outside doesn't look very pretty but let me say the minute you walk in you would have never think how amazing this facility inside truly is. The facility was extremely well organized and clean. They have parking in the back. I also like that I didn't have to wait long to be seen, and literally from the moment I walked in, these 3 gentleman were so welcoming, attentive and so efficient. They really took the time to listen to my concerns and Mike provided me with my treatment plan in a way that was easy to understand. All I have to say is that I was thoroughly impressed with the level of care and professionalism I received from the whole entire staff...Steve, Josh and of course from Mike, PA-C. I couldn't wait to come home to write this review because this is the best care I have ever received at an urgent care ever. God forbid I ever have to come back but if I do this will be the first place I go. I highly recommend this urgent care. Thank you again Dr. Mike, Steve and Josh for the level of care you provided to me tonight. I appreciate you all so very much.

Friendly and professional stuff. When I met the doctor, he…read moregave me a lot of information and recommendations, Definitely felt comfortable after Dr explained.

The most amazing urgent care experience I have ever had. The service, the care, everything. From…read morethe front desk to the nurses and of course the doctor. I had one of the most painful injuries I have ever experienced. I truly did not think an urgent care would be able to fix it or understand the depth of the issue. My Gel X nail pushed down my nail bed and sliced the side of my pinky tip. Thank you to the incredible staff and doctor for making such a painful situation feel seamless and for leaving me completely pain free.

Reseda, Ca It's that…read moretime again for the yearly routine bloodwork. This is the place where I can get an early appointment. You can do a pre-check-in then just scan the QR code when you are at the place. I went early before my appointment, check in then I was called in no time. I was impressed. The Phlebotomist was friendly and made me comfortable, and the first draw was smooth. Then here comes the catch - she didn't take enough vials for a certain color, so she has to stick me again. Waaa. I told her I didn't want to be probed in the same arm. My right arm isn't good as the left; she called another Phlebotomist to help her. At first no blood came out, so they have to adjust the needle. By looking at it, it makes you not to be probed anymore. It doesn't hurt though. And they were able to get what they needed. This is a good place for a phlebotomist to do their externship. They will enhance their skills. Limited parking. Decent gender-neutral public facility.

This review is for the front desk staff. Today, we had a negative experience at Quest where we were…read moretold to try this lab for a blood test. As soon as we entered, we were greeted. Check in was easy and a front desk staff member called us soon to explain to us that they accept Medicare, but not her supplemental insurance, so we should go to a Foundation lab where they will accept my Mom's both insurances. We like how thoroughly and courteously the lady explained everything. Parking is free and plenty.

Along with acquiring the items typical of most family-friendly wishlists, my husband inadvertently…read morechose to share the gift that kept on giving with us this year- the FLU. This exceptionally aggressive viral visitor truly made for a memorable start to our holiday season. Realizing that this uninvited guest had no intention of leaving anytime soon, I booked an immediate escape to Elite Urgent Care- and it was truly the best last minute staycation destination. When my two-year-old decided her Saturday morning must-have accessory would be a high fever, I high-tailed it to EUC, and as she tested positive for the FLU, I was positive this was only the beginning of this viral voyage. Elite Urgent Care saw a lot of our family that week, and although kicking off the holiday season at any urgent care isn't exactly ideal, our experience from first front desk phone call to actual physician assessment was exceptional. In addition to treating my girls- they took the time to examine ME- ensuring I had all the resources and meds necessary to expedite my own recovery, enabling me to multitask caring for my flu-infested offspring. Thanks to Dr. Zadorian and the ENTIRE EUC staff, we're all back to 100% and ready to ring in the new year, flu free. I cannot recommend this place enough- and though I hope you don't find yourself in a situation where visiting an Urgent Care is necessary- if you do- this place truly is (aptly named,) ELITE.

My father is a doctor. We needed quick care and this was close…read more Unfortunately this was the worst customer service and aggressive behavior by staff. It's clear this is run by people who care about money first. I would never send anyone here. Awful experience.