Very easy to get an appointment, fast service and great customer service from front desk & nurse.read more

This place reeks of cigarette smoke the moment you walk in. The atmosphere feels dirty and…read moreunprofessional. The girl at the front desk also came across as unkempt and unprofessional, on top of everything she had an attitude, which made the experience even worse. Management should do a much better job maintaining the environment and customer service standards.

Unethical, incompetent, and absurd. Consequently, I will have to report a grievance case to the…read moreFlorida Board of Medicine. I made an appointment for a Friday because I needed several tests for my new physician job. When I showed up for the appointment, they said they couldn't provide all of the services since it included a drug screening test, which they do not offer on Fridays or Mondays. They gave me the option of going to a different LabCorp that was 45 minutes away, where I could walk in without an appointment. I decided instead to go home and schedule for Tuesday, which was the last day to meet the deadline for my new job. The front desk also told me I could show up at 9:00 a.m. Since I prefer to be early--and because I was fasting just in case--I arrived at 8:17 a.m. The front desk told me my check-in was invalid because drug screening services start at 9:00 a.m., and I would have to check in again at that time. So, I went back to my car and waited 40 minutes before checking in again at the kiosk. After I checked in at 9:00 a.m., I was called five minutes later and asked to email my employer's paperwork with prepaid barcodes to a very long and difficult email address with random alphanumeric characters--making it very easy to mistype. I was finally called at 10:00 a.m. and began the urine drug screening. After completing that service, the staff told me I could leave, but I reminded them that I still had two additional blood tests pending. They said this was handled by a different department, even though it was in the same location with the same personnel. I was asked to wait in the lobby and check in again for the other services. After waiting another 15 minutes, I was called to the front desk and told I had an outstanding balance of $180 from three years ago. Because of this, they said they could not provide further services--even though they had already taken my urine sample. It turns out they mistakenly linked my name to another person's account with the same name, who lives about 200 miles away. The address they had on file was one I had never seen before. I have never used LabCorp before. As a veteran, I receive all of my medical services through the VA. Despite this, they told me I would need to resolve the billing issue before receiving any additional services. I was therefore left with only one-third of the required testing completed, an unexplained bill, and disqualified from my new job because that day was my final deadline. I also noticed that several patients were waiting in their cars for a text message that never came. After one or two hours, they had to come inside to ask about their appointments. The office had a monitor showing the check-in status of patients, but the names on the screen did not match the actual patients waiting, leading to further complaints. There were also language barriers between employees and patients, and even among employees themselves. HIPAA regulations may have been violated at this location. As a physician, I would never send any of my patients here. I have been to Quest Diagnostics before, and their service is far superior to what I experienced at this LabCorp.

I am so grateful to Labcorp in Pembroke Pines - I needed very important labs and they were open on…read morea Saturday - I arrived to the very sweet and quiet office tucked in a quiet corner of Pembroke Pines, checked in to the kiosk, and was called right away. The phlebotomist was incredibly kind, quick, and efficient. The entire staff was all smiles, everything was easy and smooth, and I am full of gratitude!!!!! Thank you!

Exceptional Care and Compassion from Ms. Augustina!…read more My husband has a severe phobia of needles and medical facilities, so just getting him through the door is a massive hurdle. We had an appointment at noon, but due to a system glitch, our mobile check-in didn't register inside. When I went up to inquire, I met Ms. Augustina, and she was an absolute angel. Not only was she friendly and accommodating about the system error, but she was incredibly understanding when I explained my husband's anxiety. To make matters worse, I realized we had left the doctor's lab order at home. Instead of turning us away, Ms. Augustina kindly told me to hurry home, grab the documents, and come right back. When I returned, her patient and soothing demeanor completely put my husband at ease. She went above and beyond to make him feel comfortable, and because of her gentle approach, she was able to successfully draw his blood. We are quick to leave negative reviews when things go wrong, but incredible service like this deserves to be recognized. I am immensely grateful to Ms. Augustina for turning a highly stressful situation into a smooth, positive experience. This location is lucky to have her!

I usually hate coming to quest or any place similar to this because my veins are hard to find…read more Surprisingly, everything went smoothly. You can schedule an appt ahead of time online or do a walk in. I scheduled my appointment online. Once inside you check in at the kiosk. I was waiting less than 10 minutes when I was called in. Carroll was great! I always bruise and I didn't with her! She found my veins easily. Not everyone has the talent to find veins, insert the needle in the correct place and be able to draw blood fluently, but the whole process was painless with her. I was in and out in no time!

This is by far the best experience I have ever had with a lab. Blood work for me is one of my worst…read morenightmares, however, Princess was amazing! Very kind, friendly but professional, truly the best!!! She found my vein quickly and smoothly, which is usually hard to do. She made the whole process easy and stress-free. Highly recommend!

Princess is very professional!! While I was there a man had an "episode" she never panicked!! And…read moregot him through it, by the time the paramedics got there, the man was fine.

She's very sweet and professional. She keeps the place well kept and clean. I would come back.read more

From the owner: Merci Miracle Lab differentiates from others by making a direct relationship with our customers to…read moremake them feel the care and love that we have for them and to provide a trusting and love-reciprocating relationship between our customers and us!

I had a great visit to this Quest Diagnostics location. I'd been wanting to check it out for a…read morewhile because the location is very convenient for me, but usually they don't have any apps available. Fortunately, today was my lucky day. I scheduled my appointment through the MyQuest app, and checked-in through the link that was texted to me on my phone. I've always been a bit nervous about this location, because since it's in Hialeah, I wondered if any of the service providers would speak English. Upon my arrival, there were only about three other people waiting in the waiting room. Within about 5 minutes of checking in, Rita enthusiastically welcomed me in for my appointment in English. Her politeness put me at ease. The facility, including the bathroom, was clean, and the bloodwork was done quickly and efficiently. I would definitely come back to do lab work here again. The icing on top is there's a Vicky bakery next door, so you can reward yourself with a pastelito and cafecito after your appointment.

Wow I wasn't on waiting not even 5 min, the phlebotomist was very professional and show me the…read morelabel with my name , I like that , no error margin. I recommend this quest location.

I've had an excellent experience at FMG Hialeah since I started going here for physical therapy…read more The staff and therapist, Melissa, are extremely friendly and genuinely care about their patient's wellbeing. I will definitely be going back to this facility when needed in the future. Thank you again!

From the owner: Family Medical Group offers multiple locations with state-of-the art facilities throughout…read moreMiami-Dade County and provides friendly and quality healthcare services for all ages. We have dedicated physicians and medical specialists skilled and experienced with the availability to assist with a wide range of health services, including (but not limited to) chiropractic care, diagnostic testing, general medical care, mental health, men's healthcare, pediatrics, physical therapy, women's healthcare, wellness and even dentistry.

Pretty easy trip to get blood drawn. I needed to do a fasted bloodwork, so the regular morning time…read moreslots were taken up, so I picked a 5:40am time. Yes crazy early but other option was to go another day or location and so it shall be. I made the appointment the day before, I had my printed lab work slip, I was signed up for text alert so I clicked the text saying I am here at the building. Easy check in process and I barely sat down before they called my name. The phlebotomist did a great job and I was out pretty fast.

I've been twice and had a bad experience. The first time, it took the lab worker a significant…read moreamount of time sticking a needle in my arm to "finally find" the vein. It was very unpleasant. The next time I tried going, I showed up and they told me I had to go to a different location despite having an appointment. They told me the A/C wasn't working and it was too hot for them to work. It would've been nice if they at least gave me a heads up. They told me I had to go to a different location 20 minutes away.

They were so amazing with my 4 year old. Very nice and quick. They accommodated us so well and were…read morevery compassionate. My kid was so scared and they got it on the first try.

Would give a zero if I could. Incompetent lab tech Alan readily admitted he didn't know how to…read moresubmit the Litholink box. I did it later. The doctor's office called today as my wife has to retake tests (24 hr urine collection and blood draw) as he didn't submit serum per the order. Her diagnosis will now be delayed and potential treatment delayed as well.

Have a chest X-ray , sonogram and CT for 8 am today . A lot of stuff done but I'm glad to get it…read moredone in one day . The shake I had to drink at midnight and at 6 Am was not terrible because I put it in the refrigerator the night before to drink, yuck .They have this office freezing cold .. I had to drink some more of vanilla shake and then was placed in that CT machine with my arms over my head which killed me because my arm and shoulder injury, they really pushed me beyond . This really hurt my arm and shoulder that was already in pain to more pain. Glad its all over and I will have my results soon. They are very nice at this center but plan on bringing a sweater so you don't freeze.

This place deserves 0 starts for their professionalism and customer service. I have been requesting…read moreresults for over a month, through fax and phone calls. No one has ever answered the phone and I tried all extensions. I have had to reschedule dr appts due to not having reports. Save your time and go somewhere else!