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    This is my right arm. Punctured more than once because tech was not careful. Hopeful the results are more personally done.
    Sallygator L.

    Looking forward to getting blood work I offered best vein. Lady was unprofessional. See pic. Left big bruise at site from poking thru the vein twice!

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    2 years ago

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    7 years ago

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    Thank you for sharing this feedback, RuthMarie.

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    2 years ago

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    3 years ago

    Horrible experience. Quest has not been any HELP. They need to train their employees!! Going to another Lab.

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    7 years ago

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    10 years ago

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    Ask the Community - Quest Diagnostics

    Quest Diagnostics

    Quest Diagnostics

    2.5(6 reviews)
    0.9 mi

    Listen if you have a choice on where to get your blood drawn, do not go here. The staff are lazy…read moreand act as if they do not care. They stuck me so hard that my arm bruised for two weeks. Let me back up, and tell you that I did not have an appointment according to them, yet I was sitting there when my doctors office called. There was no one in the office and they told me the first appointment available was at 1:00 PM Three hours a way. Long story short, I drove to the collection center on Cleary and Vets, was greeted with a smile and actual concern for my care. I filed a complaint while I was there but no one ever called me back. Then I called the 800 number but again no one called. I guess since I get blood work done every month, my experience was disappointing. They need née staff that actually want to be there and care for elderly patients.

    I've had to come get tests here several days in the last few weeks, and every experience has been…read morepositive. I've had blood taken by three different staff (Demetra, Alexia, and another lady I can't remember her name), and they've all been so kind and friendly. They're also all very good at taking blood in a quick, efficient, and painless way. The electronic check-in is very fast, and then I barely have time to sit down before I get called back. I'm in and out in under 5 minutes every time I come. My results always post to my account within 14-20 hours from the time I take my test.

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    Quest Diagnostics - laboratorytesting - Updated May 2026

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