Very nice and respectful of your time. I have been in here twice now. Once for my son and now for…read moremyself. Both experiences were very delightful.

If you have a true serious emergency, then Altus is good. But if you just have a cold or mild…read morewhatever, go somewhere else. The fees to be seen here are comparable to going to a real hospital ER. As in, lots of money. Altus is not an Emergency Clinic. It should only be searchable with hospitals.

This was a quick, easy, and surprisingly smooth for a lab visit. I had previously made an…read moreappointment online which was relatively easy and very user friendly. I checked in, waited only a few minutes. The check in process is pretty straightforward on a screen which prompts you to scan your ID, and lets you know how long of a wait time you have. The phlebotomist was professional and gentle. I have gotten faint and lightheaded during previous appointments and my veins move around. When I shared this with the phlebotomist, she recommended that I lay down rather than sit up during the blood draw. The blood draw was quick which I really appreciated. The office was clean and the whole process felt organized and efficient. Pro tip: make an appointment if you can because it definitely speeds things up. Also, don't forget to bring an ID. Overall, a great experience for something most people usually dread. I definitely will return to this location next year for my annual labs again.

What an adventure, I had this morning!…read more With the close of the year, I scheduled the last of my appointments. This was my first and it was scheduled for 8 a.m. From the time I checked in, my wait was probably, maybe, first minutes. The lady (black w/ dreads), called me into room "0" and before giving me a pleasant greeting; she asked if I had my paper orders or if they were emailed. Well, hey, good morning to you, too! The order was sent to them by my employer, I didn't need to personally email them; they already had the order in their system. Before doing anything else, she asked me to go back out into the lobby and email the orders to them (the email address, was on the wall). Within two minutes, I emailed it over and expected her to come back out to complete my appointment. Nope! I sat there for another 30 minutes. A wonderful young lady (long black hair) noticed I had been sitting there for a bit and asked what was going on. Keep in mind, the same lady who initially called me back, continued to call people back, as I waited. Not once, did she acknowledge me or let me know she would be with me shortly. The young lady, who asked about my visit found my information and was the one who took care of me. Come to find out, I didn't need to email anything, everything they needed, was already there. I assumed, the dread lady had a rough start to her morning and her lack of professionalism showed that. I get my labs done every three months, but I always visit the Bedford location. I will not visit this location again; I'll stay with Bedford, they're always impeccable when it comes to their level of professionalism. I applaud the young lady with the long black hair, after learning of the way I was treated, she took over and saved the day!

I had a very pleasant experience. Nurse Practitioner Markeita Johnson was very nice and took her…read moretime with me which is what I look for most in healthcare providers. She listened to my concerns and addressed them accordingly. Lizette administered my flu shot effortlessly and with no pain, and delivered with a smile. The front desk attendant Savannah was very professional and nice as well. Even the lab phlebotomist was kind enough to not 'dig around' too long for my vein when taking blood. I would recommend this location for the kindness and professionalism they displayed to me.

Me and my family have been patients here for over ten years. Since switching to Dr. Ramos, she has…read morebeen anything but professional. They took over 2 months to send in my referral to specialist. Then they want to blame the other doctor. She has a very condescending attitude and disrespectful. Abby, I think her name is who works at the front desk has a horrible attitude very unprofessional. Save yourself the trouble. Don't come here unless you want ghetto and disrespectful staff.

Very rude staff that thinks they are better than all. They act like you are infected with…read moresomething. When you turn the tables and act they way they do, they get all i

This location has extremely nice a staff and is well run. The staff really cares about the service…read morethey provide. The supervisor was SO nice to me. I showed up after the bad weather,,but Not all the stuff was there yet. I was still seen( by the supervisor) and sent quickly on my way. I had an appointment at another location (which didn't open) , but she was nice enough to help me anyway. A very efficient process. I don't remember her name, but if you need pre-employment screenings, THIS is a location I would recommend.

Slow, impersonal receptionists, don't dare ask for sugar for coffee still smh. Long wait in lobby…read moreonly to move to next wait in exam room. Once 15 minute exam room visit completed head back to the lobby to wait for labs/blood. An hour to hour half appointment turns into a 3 hour appointment. If you have to use this location ask for Dr Dandamundi - caring, persistant, asks questions, very detail.

I've been coming to the WellMed Oak Cliff location for a few years now after experiencing poor…read moremedical care with other doctors in the area. As someone who works in medicine, I can attest that these physicians, and physicians assistants are fantastic. As a young adult with a complicated medical history, it's been hard to find doctors that take my pain and symptoms seriously. They are great about listening, and coming up with treatment options without needing endless imaging and tests. Their lab is also great, and has never even left a bruise after a blood draw. The front desk receptionists are fantastic and very responsive. The best part is how quickly they get you referrals to specialists when needed.

My wife was coughing with fever, tested positive for flu A at this urgent care. They took her right…read moreback to the room. I also asked them to provide a test for me as well since I was not feeling good as well. Nurse Practitioner Ashley was kind with a great bed side manner, very knowledgeable and professional. Sophia the nurse as well as the attendant Chris were also very kind and helpful. This was our first time to use this location in Lancaster. We will definitely use it again if needed. 5 stars for sure, I'd give more stars if I could.

I would like to commend the workers at Care Now. Jordan was the first person I had contact with. He…read morewas very courteous and professional. He listened to my concerns and acted accordingly. Then there was Sophia! Such a gem! She was empathic, and she has a great personality. She was so bubbly, and she even listened to my boring stories! I don't know the physician's name. He took his time and answered all of my questions and concerns. I appreciate that. At first, I was skeptical about visiting; however, I would highly recommend this location.