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Quest Diagnostics

1.0 (1 review)
Closed • 7:00 am - 2:00 pm

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7 years ago

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UF Health Emergency & Urgent Care Center - New Kings

UF Health Emergency & Urgent Care Center - New Kings

(3 reviews)

Northside

went here for a car accident. The bill was over $11000 for a head and neck ct scan spent…read moreapproximately an hour in their care. The facility fee alone was over $3300. The doctor told me not to return to them if I have any numbness or tingling in my arms. Be aware you will get billed extremely high rates in my opinion.

Short: One of the worst healthcare experiences I've ever had. The nurse gave me oral meds with long…read moreacrylic nails and no gloves -- extremely unsanitary. Dr. Aman Pandey, MD, was dismissive, uninterested, and acted like treating me was a burden. For minimal treatment (oral lidocaine and basic bloodwork), I was billed $4,715. Unprofessional staff, poor quality of care, and zero compassion. Avoid this place at all costs. Long: My recent visit to this urgent care/ER was absolutely unacceptable. From start to finish, the staff was unprofessional, condescending, and dismissive. The nurse who administered my oral medication did so without gloves while wearing very long acrylic nails -- something I found both unsanitary and disgusting. The treatment itself was shockingly poor. For stomach issues, I was essentially given oral lidocaine, had blood drawn, and was told blood tests would be run -- all of which resulted in a staggering $4,715 bill. The level of care in no way justified that cost. The doctor on duty, Aman Pandey, MD, was one of the worst doctors I've ever encountered. He came across as uninterested, dismissive, and entitled, almost as if my presence there was an inconvenience rather than his responsibility. His behavior made me feel unwelcome and unsupported in a setting where patients should expect compassion and professionalism. This was easily one of the worst healthcare experiences I've ever had, both in terms of treatment and basic respect. I would never recommend this facility to anyone seeking quality medical care.

Quest Diagnostics - laboratorytesting - Updated May 2026

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