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    Quest Diagnostics

    2.9 (111 reviews)
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    If I could rate Quest lower I would. This is not the first time I experience their awful service and sub standard personnel ( not everyone). unfortunately my doctor's office must have a contract with them but I refuse to go back there. Lauren/Laura could not find the vein n stuck the needle in my muscle! I ended up with a hematoma,a swollen arm and pain all the way to my shoulder! She called somebody else and the second person had no issues. It is a hit and miss at that Lab on Beach and Yorktown. I recommend find another Lab!

    When you're getting your blood drawn and already know this is gonna bruise...here's a pic 3 hrs after.
    Annie W.

    When you're getting your blood drawn and already know this is gonna bruise...here's a pic 3 hrs after. My phlebotomist was not enthused in his job and hurt me in the process.

    Empty reception.

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    3 days ago

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    1 month ago

    Quick turnaround for walk-in client! Ashley V was the best ever!! Super easy blood draw for someone who is extremely nervous!

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    8 days ago

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    9 days ago

    If you come early for your appointment they will take walk ins before you! Ridiculous! Why make an appointment?

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    1 month ago

    I walked in around 7am and only waited about 10 minutes after checking in. The lady that helped me was kind.

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    3 months ago

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    7 months ago

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    3 years ago

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    9 months ago

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    1 year ago

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    6 months ago

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    9 months ago

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    2 years ago

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    1 year ago

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    1 year ago

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    2 years ago

    Amanda was great. She took my blood, her customer service was amazing & I didn't feel a thing!! So happy with this visit.

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    1 year ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    Make appt, usually in within 15 mins. Fairly efficient. Staff is nice. Lots of parking.

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    3 years ago

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    5 years ago

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    Quest Support

    Thank you for sharing, Brooke!

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    3 years ago

    Why are these reviews so nasty??? My phlebotomist made my day! She was so kind and quick.

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    2 years ago

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    3 years ago

    Great service! I set up my blood draw appointment online, arrived 15 minutes early, and was done before my actual appointment time!!!

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    5 years ago

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    Quest Support

    Thank you for sharing this feedback, Shelby!

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    6 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    Most of the staff is friendly and knowledgeable. The facility is clean and even walk ins are fairly quick.

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    4 years ago

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    4 years ago

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    Page 1 of 3

    Ask the Community - Quest Diagnostics

    Review Highlights - Quest Diagnostics

    I really like the 'new' facility on the bottom floor that's close to Beach Blvd - very clean, very quiet, staff is always pretty nic

    Mentioned in 3 reviews

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    Quest Diagnostics

    Quest Diagnostics

    2.3(45 reviews)
    2.1 mi

    Horrible service. I had an appointment they said I didn't it's my first time here I was the FIRST…read moreONE THERE! They took everyone before me!! Beach and Yorktown is WAY WAY BETTER !! The lady should have took me in really upset. I had 5 kids waiting for me. And she went to the next person!

    I don't understand all the 1 star, it's possible the tech working here w low rating no longer works…read morehere. We are both cancer survivors and have to get blood works frequently, I'm grateful daddy is in the WH, I was paying $900 a month premium a month so Newsom can give free health care to migrants. Don't let anybody tell you otherwise, things are getting better since 11/5/2024. I have changed Quest Diagnostic many times, this one is the last time I have to do so, the worst one is next to Fountain Valley hospital, the wait was up to 1 hour, the room was full of migrants they probably had TB or other pulmonary diseases, they coughed their brain out and I was fearful we would both die from caching TB as said above, we are both immunocompromized, btw keep our health care excellence, most cancer patients are dead in Canada, in America you die w cancer and rarely die OF CANCER. The 3 Quest offices in and near OC Memorial hospital, the wait was ridiculous up to 40 minutes maybe 15 min w appointements and you spend 25 minutes looking for parking, this office has been here for years, I can't understand why I never thought about coming here. The tech was quiet but she did her job, it's Ok, I don't need to chat, just get my blood work done and get out fast! I'm totally shocked the results were in 24 hrs, it used to take a week and it was like pulling teeth, I had to call them to demand my results, geez, what was their problem so trust me, my reviews are 100% accurate, the good, the bad and the ugly, I never sugarcoat anything. I'll post this on Google soon, it's not fair the low rating hurting their business. Everything is cool except my A1C, I have been eating too much rice with HAINAN CHICKEN 3X, I usually don't eat rice, bread chocolate, I don't like starchy food in general but the glutinous rice in rice cake killed my A1C, I have to stop any more Hainan chicken rice or I will get diabetes. The parking here is great, plenty of parking, altogether I saved 1 hour coming here.

    Photos
    Quest Diagnostics - This photo explains how horrible their service is

    This photo explains how horrible their service is

    Quest Diagnostics - Empty wait room. Yes!!

    Empty wait room. Yes!!

    Quest Diagnostics

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    Labcorp

    Labcorp

    4.1(23 reviews)
    4.8 mi

    Note: They are appointment only as of September 25th of this year! (The sign on the door says this…read morepolicy is temporary) But because of that they're appt only, this office is super organized and you don't have to wait super long for your appointment. I waited about 5 minutes to be seen which was outstanding! While I was waiting I saw a technician come out and help an elderly man who only spoke Spanish, no English, check in (all on her own accord to be nice) which was very kind of her! Overall, everyone at this location is super caring, and it's very efficient! I even got my lab results back the very next day even though it's Saturday! Super impressed! Highly recommend!!!

    My experience with a walk-in visit here was not great-I waited 3 hours to be seen. Through the…read morecheck in iPad, I requested to be texted when it was time to be seen. The estimated wait time was 1 hour and 50 minutes. After 2 hours with no text, I decided to wait inside the office instead of the car. It was a good thing I did, because they called my name and asked for my paperwork at about the 2.5 hour mark. There were continually more people than seats throughout the process, and I wanted to give older people the opportunity to sit. So I stood for an hour straight. At 3 hours, I was finally called (I NEVER received a text notification) and the actual experience was fine! But overall, you cannot rely on the text notifications and good luck trying to do a walk-in if you have any other commitments that day. I wish that there were more labs in the area to handle the overwhelming demand!

    Photos
    Labcorp - Entrance on 2nd floor

    Entrance on 2nd floor

    Labcorp - Hours as of Oct 2025

    Hours as of Oct 2025

    Labcorp

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    OC Home Blood Draws - Make me your personal phlebotomist.

    OC Home Blood Draws

    5.0(12 reviews)
    3.9 mi

    Review for Thomas Bowers - OC Home Blood Draw…read more As someone who works in the medical space, I have a sharp eye for sterile technique, professionalism, and quality care--and Thomas Bowers absolutely exceeded every expectation. From start to finish, his process was flawless. Thomas arrived exactly on time, followed every procedural step with precision, and executed the blood draw so smoothly I didn't even feel the needle go in. That level of skill alone deserves praise. But what truly stood out was his attention to detail, calm demeanor, and the respect he showed for both the clinical process and my home environment. After the draw, he personally delivered my samples to Quest and followed up via text to ensure everything was handled. And just when I thought the experience couldn't be more impressive, I received a beautiful thank you card featuring a photo of elephants--an unexpected, thoughtful touch that now sits proudly in my home. Thomas is a class act. This is concierge-level care with clinical-grade precision. I've already referred him to several friends and can confidently say he'll be my go-to for all future blood draws.

    From the moment I spoke to Thomas - and he called me shortly after I left a voicemail - I knew I…read morewas in good hands. I was fortunate to get on the schedule the next day and he rang my bell at the exact time of the appointment. Thomas is prompt, professional, communicative, efficient and truly delightful to work with. Following the blood draw, and later in the morning, he sent a text with the Fed-Ex receipt so I knew the test was on its way. Thomas is an excellent phlebotomist and I will definitely work with him again!!!

    Photos
    OC Home Blood Draws
    OC Home Blood Draws
    OC Home Blood Draws

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    Quest Diagnostics - laboratorytesting - Updated May 2026

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