I come here every 90 days, and they're always nice. They do things by the book and make it easy…read morefor people who need to get this kind of stuff done on the regular. This lab still accepts walk-ins most of the time (be ready to wait an hour though!). If you're coming in just check in and be patient.

Extremely rude staff. Possibly soiled specimen due to their refusal to correct an issue with check…read morein. This is also the 2nd attempt at getting tests done because they didn't do the right tests the first time.

Check-in was easy, and I only waited about 15 minutes after my appointment time before being called…read moreback. The staff member was quick & efficient. My blood draw was painless, and the whole visit was smooth from start to finish. Thank you!

You don't need to make an appointment apparently-- they'll take walk-ins before people with…read moreappointments anyways. I waited two weeks for an early morning appointment because I didn't want to spend all of my time in the waiting room or spend any money on parking. I spent 25-30 minutes of my time there in the waiting room, watching the receptionist call the ten walk-in patients to check in before me when I actually scheduled appointment. They shouldn't have a screen that displays who is a walk in and who has an appointment if it's going to do nothing but show that appointments don't matter. The parking garage that is meant for this building doesn't charge for the first half hour, and all of that half hour was spent in the waiting room. The phlebotomist was great btw, I was in and out with him in less than 2 minutes. However, I'll probably never come back to this location due to the way they handle appointments and walk-ins.

I don't understand all the 1 star, it's possible the tech working here w low rating no longer works…read morehere. We are both cancer survivors and have to get blood works frequently, I'm grateful daddy is in the WH, I was paying $900 a month premium a month so Newsom can give free health care to migrants. Don't let anybody tell you otherwise, things are getting better since 11/5/2024. I have changed Quest Diagnostic many times, this one is the last time I have to do so, the worst one is next to Fountain Valley hospital, the wait was up to 1 hour, the room was full of migrants they probably had TB or other pulmonary diseases, they coughed their brain out and I was fearful we would both die from caching TB as said above, we are both immunocompromized, btw keep our health care excellence, most cancer patients are dead in Canada, in America you die w cancer and rarely die OF CANCER. The 3 Quest offices in and near OC Memorial hospital, the wait was ridiculous up to 40 minutes maybe 15 min w appointements and you spend 25 minutes looking for parking, this office has been here for years, I can't understand why I never thought about coming here. The tech was quiet but she did her job, it's Ok, I don't need to chat, just get my blood work done and get out fast! I'm totally shocked the results were in 24 hrs, it used to take a week and it was like pulling teeth, I had to call them to demand my results, geez, what was their problem so trust me, my reviews are 100% accurate, the good, the bad and the ugly, I never sugarcoat anything. I'll post this on Google soon, it's not fair the low rating hurting their business. Everything is cool except my A1C, I have been eating too much rice with HAINAN CHICKEN 3X, I usually don't eat rice, bread chocolate, I don't like starchy food in general but the glutinous rice in rice cake killed my A1C, I have to stop any more Hainan chicken rice or I will get diabetes. The parking here is great, plenty of parking, altogether I saved 1 hour coming here.

Took both my kids (aged 10 and 12) in to get their blood drawn. Upon entry, we checked in, and the…read morekiosk requested for us to scan our insurance cards, which I didn't have on me. I asked one staff if it was possible to check in without the insurance card and if they had it on file. She was rude and dismissive but I didn't let it bother me, as it was 7:40am and I'm sure the staff are tired and busy. When it was time for my 10 year old to get his bloodwork, the plebotomist named Zenaib, sat him down and didn't greet any of us. No simple hellos, no smiles, no words of encouragement. Given that children are nervous to get blood drawn, you would think she'd cared a little bit to be gracious in her demeanor. It doesn't end there... She inserted the needle and couldn't find the vein and started FISHING around his vein with the needle. My son was already crying after she fished for the vein 6 times. She didn't care. Again, no words of encouragement! She moved the needle around under his skin NINE times!!!!!!!!! I had to intervene and told her to stop. Had I not, I'm unsure how much longer she'd fish around! Once she took the needle out, she didn't even address my son (who's profusely crying), nor did she give me any directives on next steps. I requested for someone else who's more experienced with the "little ones". The other Plebotomists indicated that they're all "trained" the same, in which I highly doubt. At this point, I had to remain super calm (and nice), despite the frustration, as I wanted my son to have a successful blood draw after the first fiasco. Rita, who drew blood from my daughter attempted one time successfully, so we requested for her to try my other son's arm. She wasn't the most personable person either, but at least she got the job done successfully on one try. I asked another Phlebotomist on the way out how many times they typically fish for a vein before they stop and she told me three. Only THREE times!!! It blows my mind how Zenaib would fish NINE times!!!! Yes! I counted! I would greatly despise that experience for myself, much less for any child! Only 1 out of the 3 Phebotomists here are friendly and personable. Is a smile and a hello hard to come by nowadays? I don't need it as an adult, but when children come in, I'm hoping they would be more gracious to them in the future. I personally would not be back to this location (heck- I may even stop going to Quest in general). If you do go, avoid Zenaib, especially if you bring in your child.

Very fast and efficient office. I read some of the reviews before going, and many mentioned that…read morethe parking was a hassel, but luckily I found one single spot right at the entrance when I drove in. I had set up an appointment and showed up 5 minutes late, but I still got seen immediately. The lab is on the 2nd floor room 2100. You check in at the kiosk by the door inside the lab office. You'll be in and out'a there in 10 minutes after parking.

Every time I get my bloodwork done, I'm poked repeatedly and left with multiple bruises. I came…read morehere and the phlebotomist was able to get it done within a couple of minutes in the most painless way. The office was clean, staff overall very friendly and helpful. Definitely coming back for any more bloodwork.

I couldn't find another LabCorp open past 3 PM so I called this location for over an hour with no…read moreanswered phone calls. I rushed here after work and arrive 20 minutes before closing time there was no one in the front for over 10 minutes. And once somebody came out to the front, they turned me away and told me that they wouldn't take me without an appointment. Every other LabCorp, I've ever been to take you without appointments. I asked if she could just take me since I was already there and had been waiting and she just turned around and ignored me and started helping a different patient. Aside from them, not answering their phone from an hour not having anyone to assist you at the front desk over 10 minutes. They are rude and unprofessional. If they don't take appointments, they should say that on their website somewhere or answer their phones and say that! Absolute horrible customer service.

Note: They are appointment only as of September 25th of this year! (The sign on the door says this…read morepolicy is temporary) But because of that they're appt only, this office is super organized and you don't have to wait super long for your appointment. I waited about 5 minutes to be seen which was outstanding! While I was waiting I saw a technician come out and help an elderly man who only spoke Spanish, no English, check in (all on her own accord to be nice) which was very kind of her! Overall, everyone at this location is super caring, and it's very efficient! I even got my lab results back the very next day even though it's Saturday! Super impressed! Highly recommend!!!

I love this location and this LabCorp! Ibraham is the finest…read morephlebotomist I have ever met. Lizzette the secretary / phlebotomist is professional and very organized. You won't be disappointed with this laboratory. They are the best! Kirk Phillips.

Martha was so accommodating! I had an appointment, but forgot my paperwork. Tried emailing it, but…read moremy service was spotty. Ended up going home to get the paperwork and came back to the office. Martha was efficient, accommodating and just the best this morning! She talked to me the whole time drawing blood (I hate needles) and it was over in no time - definitely coming back and will be better prepared with my paperwork in hand lol

Review for Thomas Bowers - OC Home Blood Draw…read more As someone who works in the medical space, I have a sharp eye for sterile technique, professionalism, and quality care--and Thomas Bowers absolutely exceeded every expectation. From start to finish, his process was flawless. Thomas arrived exactly on time, followed every procedural step with precision, and executed the blood draw so smoothly I didn't even feel the needle go in. That level of skill alone deserves praise. But what truly stood out was his attention to detail, calm demeanor, and the respect he showed for both the clinical process and my home environment. After the draw, he personally delivered my samples to Quest and followed up via text to ensure everything was handled. And just when I thought the experience couldn't be more impressive, I received a beautiful thank you card featuring a photo of elephants--an unexpected, thoughtful touch that now sits proudly in my home. Thomas is a class act. This is concierge-level care with clinical-grade precision. I've already referred him to several friends and can confidently say he'll be my go-to for all future blood draws.

From the moment I spoke to Thomas - and he called me shortly after I left a voicemail - I knew I…read morewas in good hands. I was fortunate to get on the schedule the next day and he rang my bell at the exact time of the appointment. Thomas is prompt, professional, communicative, efficient and truly delightful to work with. Following the blood draw, and later in the morning, he sent a text with the Fed-Ex receipt so I knew the test was on its way. Thomas is an excellent phlebotomist and I will definitely work with him again!!!

I was in and out super quickly! Robert was the tech who drew my blood and what a nice guy!! He was…read moregiggly which I found hilarious. I've had labs done so many times and I have to say that this time was so much fun. I went in at 2:40 on a Thursday and there were literally no other patients there. I love this place.

It's in the Griffin Medical Building, which confused me because there's been a For Lease sign out…read morefront for a loooong time. Whatever. I've been here twice, and both times I was the only person there. First time I had to wait ten or fifteen minutes while listening to the receptionist yap on and on, first to some woman I think was janitorial and then to a family member or friend on the phone. Nonstop yappitude. Second time I brought a book with me and wouldn't you know, I got taken right in. Had the same guy draw my blood both times, friendly, good at his job. No pain even though the first time he took like seven vials. This time it was just one vial, and the doctor had the results the next day. Hot damn! I approve, good sir.

I had my blood taken today and I always dread it and don't do well with needles. Gabriella took my…read moreblood and it was as easy and painless as I could have ever imagined. She's amazing and a God send ... so grateful for her!!

Wanted to like this place since it seems like a small business. Had to go to quest beforehand for…read moredifferent blood work and asked my husband to go see how long the wait was. He came back astonished, telling me the lady at the front desk was extremely rude. He just had a question about the wait and she had told him everyone has to join the wait list and she was the only one working. Totally understandable it can be stressful being the only one working but, you do not and should not take it out on guests/patients. I have had plenty of blood work and iv's in my life and have never had bruising quite like this. Martha, I had faith in you! Do better.

Lisa, the phlebotomist, is phenomenal at her job. She was kind and helped calm my nerves while…read moregetting my blood drawn.

Matthew was amazing ! After going to two other locations without getting assisted Matthew helped…read moreand was super friendly . Made our day better other two locations was terrible .