Cancel

    Open app

    Search

    Quest Diagnostics

    2.0 (3 reviews)
    Closed Closed

    Quest Diagnostics Photos

    You might also consider

    Recommended Reviews - Quest Diagnostics

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sparks S.
    14
    46
    578

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Quest Diagnostics

    You might also consider

    Quest Diagnostics

    Quest Diagnostics

    (2 reviews)

    Memorial

    Man, getting here felt like a whole quest for real! I was running late for my appointment because I…read moregot a little lost at first. This Quest Diagnostics is tucked right inside Memorial Hermann Hospital's medical center off Memorial. When you put the address in GPS, it'll take you straight to the parking garage, which threw me off because I thought I was pulling up to the actual building. (Should've done my homework before, lol.) Good news though, parking is free for visitors. When you get to Floor C (third floor) of the garage, you'll see a big black and white sign that says "Available Free Visitor Parking." Plenty of spaces, so no need to stress about parking. Now getting to the actual building took time too, but after trusting my gut and checking with a nurse going back to the garage, I found it. It's in Medical Plaza 3 on the 4th floor, Suite 480. (They have relocated from suite 175 on the first floor) Heads up! if you're more than 10 minutes late, they check you in as a walk-in. You'll check in at the kiosk, punch in your confirmation code, scan your ID front and back and you're all set. After that, I waited less than 10 minutes. Honestly, the staff was super nice, professional, and made everything smooth. All in all, solid experience.

    Terribly run, but the phlebotomists are good. Appointments…read morearen't reliable; the waiting room is cramped and full of confused elders; and there's never a human there to help them. Just a kiosk. Quest also provides no possible way to get a person on the phone. There was apparently a scheduling glitch that allowed appointments to be booked before their holiday-altered opening hours. I had a 7:40 appointment, but no one opened the clinic until 8:00). There was a line of us in the hallway pondering whether to cut bait. By the time the employee opened the door, the kiosk wouldn't let me check in bc I was over 10 minutes late for my appointment time. One employee's response: "we opened at 8:00 today." Not exactly helpful. So as usual, my blood was drawn over 30 minutes after my appointment time. They know how to draw blood (and are fast / efficient), but it's not run well, so plan to be there a while.

    Clinical Pathology Lab

    Clinical Pathology Lab

    (2 reviews)

    West Branch

    I went for my wellness test and other lab tests I was expecting to at least be in there for an hour…read moreand to my shock I was in and there for a very short period of time Teresa helped me and she was very helpful and efficient

    I typically get my STD check through stdcheck.com and this location is one of the labs used by the…read morewebsite and it happened to be located only a few short miles away from work. I arrived at this location within 20 or 30 minutes of signing up on the website and when I arrived, there were a couple of customers already waiting to do whatever tests they needed to get done. Even though I had faxed the appointment through the website, I brought a hard copy print out just in case the fax never came through. I probably waited another 15-20 minutes before it was my turn. The phlebotomist who was also the receptionist asked me to go back into the testing room where she asked me to sit down. She started with my left arm, doing the typical blood draw things: rubber around the arm, looking for the vein, etc, etc. But you know what, after MULTIPLE ATTEMPTS of jabbing that goddamn needle in my veins and MULTIPLE ATTEMPTS of poking my arm and wiggling the needle in my arm, she wasn't able to draw blood. Like, she did, but it wasn't nearly as enough for the test. So you know what she did? She moved to my right arm. No apologies, no explanations, no words, no anything. She just moved to the right arm and started the whole process over again - this time it was a success. Like bruh, do you do this to all the patients or what? She gave me a cup to pee in and point me at the bathroom and told me where to put the cup after I was done. I went inside, did my thing, came out, and she was nowhere to be found. I put the cup where she told me to, walked out the room, and left without ever seeing her again (I wanted to ask when I could expect to get the results). I got the results the following day!! THIS was one of the only good things about this place - the quick turnaround, with the other being the affordable cost. Everything else? MEH. I hope the next time I come here, it'll be some other phlebotomist who's going to be doing the draw. Otherwise, I'd just drive a little further and find another location.

    Quest Diagnostics - laboratorytesting - Updated May 2026

    Loading...
    Loading...
    Loading...