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Quest Diagnostics

3.0 (2 reviews)
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One Step Diagnostic

One Step Diagnostic

(3 reviews)

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4/21/2026: I had an ultrasound at OSD, and the experience was excellent from start to finish. After…read morereceiving a referral from my doctor, I chose OSD because they are part of my insurance's Smart Shopper benefit. I'm so glad I did--my total was only $96.41, compared to the $226.00 I was quoted elsewhere. The Process: Scheduling was effortless, and the online intake forms were quick and user-friendly. When I arrived, the lobby was clean and the front desk staff was very welcoming. I was seen right on time, which was a pleasant surprise. They even offer a coffee and water station; although I was fasting for my appointment, it's a thoughtful touch for other patients. The Appointment: Tess performed my ultrasound and was wonderful. As someone who had never had an ultrasound before, I was feeling a bit nervous, but her calm nature and clear explanations immediately put me at ease. Pro-Tip on Parking: My GPS originally led me to the taller white building next door due to the similar addresses. Look for the shorter, black glass building. If you do end up at the white building, don't worry about fighting the 8:30 AM traffic to move your car--you can just park on the side between the two buildings and walk over!

(I am reviewing the services provided at this location unlike other reviewers who are making public…read morevia a review their issues with billing for services.) I made my appointment on a Friday for the next Monday. I was fortunate that they had a time that worked for me. I completed my paperwork PRIOR to arrival as requested via the link that One Step sent me. Upon arrival at 12:15 PM, my ID was confirmed. Receptionist was polite and accommodating. At 12:25 PM I was called for my 12:30 PM MRI. The young man that greeted me was kind and considerate. Although I had done MRIs previously, he was professional in explaining the need for ear plugs, etc. He gave me an approximate time for completion of the scan, which was appreciated since there have been times when I was in an MRI that seemed endless (at other locations) . . . because I wasn't advised how long it would take. He also spoke to me during the scan to give me a countdown of how much had been completed and how much was remaining. I would absolutely go to this location again . . . even though it is much farther away from my home.

Quest Diagnostics - diagnosticservices - Updated May 2026

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