Trying to contact this place is a joke!. My orders were called in last week for a brain MRI. The first time I called, I got a message that said, "the mailbox is full", then suddenly a person picked up. I gave her my information and she said that my insurance was being verified (although I had already looked this provider up and verified it myself). I was told that I would receive a call back to schedule once insurance was verified. So I waited. Once Monday came and I didn't hear back, I attempted to call again. I called repeatedly, getting the same "mailbox is full" message. Finally, after about the 15th time of calling, the same person I spoke with last week answered the line. I told her I need to schedule for the MRI and she told me I need a doctor's order. I told her it had already been called in. Before I could give her my information, I could hear her suddenly talking to someone else about an appointment. I firmly called out, "Ma'am?" I said this several times then suddenly was disconnected. I am not sure if this person who answers the phones is capable of doing her job. Needless to say, I am going to call my doctor and ask for the orders to be called to another location. I recommend not using this provider if you can help it. However, the actual provider may be fantastic if you can make it past the person answering the phones. I don't know because I couldn't get that far. :) read more