The secure reception area is pristinely clean with high ceilings, giving an ope air feel with 3…read morebanks of chairs for social distancing. The kiosk was super easy. I like the informational large screen TV with health tips and information about diagnostics. The type of care is both blood tests and urine testing. The staff were wonderful! They were both friendly and personable. The first staff member was having trouble getting my blood work started. Instead of continuing to struggle, she handed me off to the other staff member who was able to get it done. It was all pretty easy.

Quest in San Luis Obispo on Froom Ranch Wy is a blessing for those of us in SLO. It is easy to…read moreschedule an appointment on line, even for the next day! If you wants morning appointment schedule it 3-5 days earlier--or you can always walk in. I have not seen it too busy, yet! The 2 phlebotomists are caring, friendly & experienced. And using the Quest app lets you see & track your results for your peace of mind & for your own records. It's clean--even the bathroom.

Lightning fast care. Had the FLU with 102.6 fever. Asked to be swabbed in my car, too sick to go…read morein. No problem for them. Swabbed me in my car, sent FLU medicine for me. Hubby drove me home, picked up my meds, and I was good as new three days later.

Waited for about 2 hours when they said it'd be an hour wait for a "doctor" who was wearing just a…read moretank top and jeans nothing else to signify she's a doctor, not even a name tag or anything to say they can't deal the issue I was dealing with, would have been nice to know that when I walked in and if they were more professional.

Always a good experience at DHL's. Everyone is very nice…read more The staff is very pleasant. Would recommend going there.

The phlebotomist? 5 stars. Engaging, knowledgeable, and I…read moredidn't feel the prick of the needle. The process? 1-2 stars. I got in at 645 am in a Wednesday and didn't get my turn until 822 am. Only two on staff and no one at the front desk. This is Dignity putting the profit before the service.

I was visiting SLO when I became ill. Med Stop was in the center where are hotel was so we made an…read moreappointment and stopped in there. It was clean so we waited. It was busy. When I saw the P.A. she was friendly, listened to me and took care of my concerns. She explained the medication and the interaction with my regular meds. While at CVS to pick up the meds there were some problems. I called back to Med Stop and Karen hung in there with me until CVS got their sh*t together. I would recommend this location. Thank you Med Stop.

Laughably incompetent. After getting an X Ray on my wrist the Doctor came in to tell me the great…read morenews that it wasn't broken and sent me home with papers on how to deal with a sprained wrist. However, I checked my file later that day to see the radiologist wrote that I did in fact have a fracture. I called the doctor and he had nothing to say other than to make an appointment with my primary care physician. On top of that, my experience with the desk staff as I tried getting my X rays to take to my primary physician was incompetent as well. They insisted that the only way I could get a copy of my X Rays was to come in and pick up a DVD copy. After some back and forth it turns out they are capable of emailing these records.

I've always had unsatisfactory experiences at other urgent cares, but Cottage Health in the…read moreMarigold Center changed my tune. They lead with compassion and the staff are helpful, kind and efficient. Wait times can be long without an appointment, but nothing too terrible. Bringing a book helps time pass.

The entire staff during our experience was amazing! I brought in my young daughter for a visit and…read morecannot recommend cottage urgent care more highly! From entering the beautiful and modern office, to being offered hot cocoa and coffee, to having a warm and loving experience with each staff member, to being in and out in around 30 minutes, this is definitely the best urgent care experience I've ever had. Our PA, Christopher, was supportive and explanatory, Shay, who took our vitals exuded warmth and kindness. They also have a treasure chest and stickers for young visitors at the end- which was a huge hit!

Kimberly Anderson, FNP-C removed a large cyst on my back that had been there for several years. It…read morebecame infected. She removed it with the expertise of a skilled surgeon!!! It is completely gone. Recently, I've had a sore on my calf that is slow to heal. Kimberly, Alissa (NP) and assistants Jenna, Ally, and Kiley have tended to my wound with dressing replacements and treatment over the last several days. It is almost healed. About twice a year I go to Urgent Care of Pismo Beach to have the wax removed from my ears. They are the best at it! Urgent Care of Pismo Beach is the best urgent care I've ever been to!!! I can say they are my primary care providers with my regular PCP as an adjunct!

I have gone to this clinic a few times and every time have been taken care of magnificently!…read more This last visit I went for sciatic help, and Dr. Kimberly Anderson helped me and she was outstanding! She was very accommodating and also protective of my health and advised me with caution, care and consideration. She is an excellent doctor and I would recommend this Clinic and especially her to anyone!

I had to be seen here because up the road was another place that told me they couldn't because my…read moreinsurance, the lady at the counter was super sweet and assured me that i'll be seen there at cottage, the doctor that seen me was also very professional and polite, im so glad i went here because now i'll feel comfortable going again. I went to be seen for a cough and sickness thay scared me but they actually made me feel like it was all right which it was.

I visited this Urgent Care today after a fall and injury to my foot. I broke my other ankle 2 years…read moreago and the pain was similar so I wanted to get an X-ray. The general staff were nice and polite. The PA John Michalak however, was not. His bedside manner was appalling and offensive. He did not listen to what I was saying in relaying the info on my injury and insulted me by stating condescendingly that *I "didn't understand". I told him that he was not hearing me. He called out for a chaperone and said "She's combative ". I never raised my voice but advocated calmly for myself as a patient experiencing extremely poor healthcare treatment from him. To qualify my position, I am a 2x lymphoma survivor and two heart diseases and defended my higher academic research in patient advocacy. I've been a patient for 35 years and dealt with a very best and would coin him as the very worst. Shameful.

I don't know where to start....,but this business shouldn't be serving people at all…read more Every time I go there there's always a problem, 1. Refusing to provide an automized receipts. 2. 30 minutes to an hour wait time 3.Ignorant, useless passive aggressive receptionists. Last time I visited there was on April for my sinus CT scan, the technician was 45 minutes late, I asked the receptionist if they are aware that I'm here and informed that I have to go to another appointment in SLO soon, she said it's gonna take few more minutes or if I would like to reschedule? I was the only person in the waiting area... Today I had my ENT doctor appointment and unfortunately this appointment wasn't productive at all because of "the five cities imaging" my doctor said the technician couldn't provide any specific details about my scan in a written report (measurements) etc...and the images weren't available to view, so the doctor asked me if I could go there and ask for a CD because (she tried to call them several times but it goes straight to voicemail) so she can view them and schedule me for a procedure ( it was urgent) we live in 2026... how hard it supposed to be to look at the pictures?... I understand everyone can make a mistake but refusing to fix them or help a patient is outrageous, especially when the insurance payed $700 and my portion was $300. So for a $1000 I can't even have an access to the stuff I payed for!!! This passive aggressive little Spanish female receptionist was useless but made sure to talk to me with a smile telling me there's nothing she can do about it. I left but when i got home i realized it's a dead end and I need to do something and advocate for myself.. came back and asked for a supervisor and got a reply "it's not going to help"? A guy receptionist tried to send me a links that were useless probably just like the one they sent to my doctor ,he suggested I should tell my dr to check her computer for malfunction??? eventually some lady came out to inform me there's nothing they can do about it other than I have to contact "medical records" to request the images of my sinus! They are unreachable over the phone, nor never respond to a voicemail we leave! Canceling appointments and then blaming you for not calling back to reschedule, meanwhile they have "wrong contact" information in my file and "texting to me to inform me of cancellation " I never got! I filed complaint to my insurance about this business and I hope others like me will do the same.. this is a small community and words can go around... so incompetent and unprofessional!

Amazing help from the first contact via website. Clean, efficient office, friendly staff - front of…read morehouse and techs alike. Best part? Literally $700 cheaper than the place my doctor originally referred me out to.