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    Quest Diagnostics

    3.4 (7 reviews)
    Closed 8:00 am - 4:00 pm

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    3 years ago

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    3 years ago

    They are ALWAYS late! The job gets done but just making you aware they are always late!

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    5 years ago

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    Quest Support

    Thank you for sharing this feedback, Sarah!

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    4 years ago

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    5 years ago

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    7 years ago

    The girls at walnut street are fabulous. They are fast and very professional. I am always greeted with a smile.

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    Quest Support

    Thank you for letting us know, Henry!

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    6 years ago

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    Thank you for sharing, Amanda!

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    Quest Diagnostics

    Quest Diagnostics

    (2 reviews)

    My visit with quest was beyond horrible. I waited for over an hour and was told they didn't get…read moreorders for labs. My doctors office stated they faxed it over electronically already. He couldn't draw my lab and rushed me out. I called doctors office and asked them for fax number and he said I have to wait since he has someone with him. I had my child who is 2 with me and I waited for more than an hour. My doctors office faxed the orders and he told me to come back in few hours. They need time to process it or whatever. I came back after lunch and they finally got the lab orders and he was like I need more information so I had to call the office again. After waiting more than 2 days for result, my doctors office told me they did the lab wrong draw qualitative instead of quantitative. WTF never been to a place this horrible! What a waste of my time how I have to be stuck again!

    This particular quest is very good, as far as quests go. Really nice Staff, and experienced. Way…read morebetter than the PHI yelling across the room staff Ive encountered at other locations. The two stars is due to there new billing system. You give them your Credit card number and they bill while you sit in the chair. I cleared them for 40 dollars, this was the dollar amount I was told would be withdrawn. Throughout the day I continued to receive receipts for withdraws not 1 but 2 more past the 40, bringing the total to 120 dollars. I do not agree with this method of Bill collecting giving them reign to charge whatever whenever they want. I will be going to a lab at a local hospital after this incident.

    Quest Diagnostics - laboratorytesting - Updated May 2026

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