I made a careless mistake and devastatingly cut my thumb. My dreams of becoming a hand model were…read morecut down, literally. As a man who avoids medical treatment and relies on brute masculinity to get by, the threshold for visiting an urgent care for a wound is high. After losing approximately 99% of my total blood capacity (give or take), it was determined that stitches were unavoidable. My wife wouldn't let me use the staple gun to perform the procedure myself, so off to urgent care we went. Upon arrival, I was immediately struck by how remarkably clean and modern the office looked. After just a couple of minutes for registration and another couple of minutes in the waiting room, I was called back by a very pleasant medical assistant - I believe her name was Nicole (I'm not 100% sure because I couldn't read her badge because I had something in my eyes, definitely not tears) who was patient and kind even though I wasn't quite myself that day and may have been a bit short with her, possibly due to the nearly complete loss of blood. She efficiently cleansed the wound and prepped everything for the PA, Rachel, who seemed equally pleasant. Rachel explained what her approach was going to be and assured me that this, in fact, a major major injury. Though I told her that the pain medication wasn't necessary, she numbed the thumb and put in 6 stitches. She then cleaned everything up and gave pretty clear instructions for the aftercare. I think that it is important to note that my wife complimented Rachel's suturing technique and thought she did a great job. My experience at the Milford Regional Urgent Care in Medway was surprisingly excellent from start to finish...even though I was only there for a total of 45 minutes. As a man who is slow to seek medical care, I would definitely recommend this urgent care, and Nicole and Rachel specifically, for your next major laceration repair.

Nurse Practitioner told me they were calling ahead to hospital and ordered a CT scan. Went to ER…read moreand no order was received. Ended up in ER with everyone else needing care. No point at all to go to Urgent Care, when they just tell you to go to ER they are affiliated with. Talk about Double Dipping your insurance money. 12 hours later I was finally back home and still no diagnosis. What a waste!

I had a very disappointing experience at this GenCare. I arrived at 7:45 PM, 15 minutes before…read moretheir posted closing time of 8:00 PM, only to find the doors already locked. When I knocked, an employee inside the building told me they closed at 7:45 PM, despite the sign and website stating they close at 8:00 PM. This was extremely frustrating, especially with my sick baby in need of care. I hope they can improve their communication and service hours in the future.

Very convenient location, usually short wait times if you go during the middle of the day, great…read morestaff all around. I have had great experiences here and I've been multiple times over the last few years. I prefer coming here over my PCPs office next door. Dr. Fitzgerald and Dr. Scheinfein are both fantastic. Would highly recommend

I've been a patient of Dr. Elena Smagina for a few years now and she is great. She spends time…read morewith you and listens. She is very thorough and really wants the best for her patients. When she makes referrals, she also follows up to make sure that you are happy with your experience. The nurse assistant is also wonderful. This is the best doctor I have ever had.

I've been with Dr. Smagina for about 6 or 7 years now, followed her from Franklin to this Medway…read moreoffice. She's the best doctor I've had; she actually listens to my concerns. She never seems rushed and always gives good care. If I need to be seen on short notice, and can't see Dr. Smagina, the nurse practitioner is excellent, she's very warm and knowledgable and is able to help me with whatever I need. The office staff is always friendly and capable. All around a great office, and they also have labs on site, no need to drive to a second location to have blood drawn.

Dr Nurnberger is an excellent doctor. Very caring and listens to all I have to say. The office…read morestaff is efficient and cordial.

I found a great GP in Dr Correia and have been seeing him for 5 years now. Whenever I have an…read moreissue, he's either available for urgent care or one of the office's many wonderful nurse practitioners will see me same day. I get the best care here and they even set up referrals for me. My health has improved dramatically in the last year thanks in no small part to this office.

We've been happy with our doctor (Dr. Vancampen) and the office is extremely helpful. It takes a…read moreLONG time to get a routine physical, but they are really quick to get you in for immediate issues.

I could not be happier having Dr. Emmett Clemente as my PC. He is a professional and caring doctor…read more Never feel rushed during a visit. Staff is also friendly and professional.

Excellent care and very detailed. Staff are very professional and prompt. My PCP retired, so I was…read morenervous, but the transition of care was seamless.

called to speak to the doctor or nurse about a medical concern and discuss being seen. Office is…read moreopen from 9a-5p yet no one can answer the phone, the doctor left for the day at 10:30a and after I spoke to a man who doesn't work in office no one called me back. Nurses are always gossiping behind the desk not caring how busy the lines or Lobaby is. Doctor listens to you but doesn't believe you about health history

Vestibular Therapy My ENT suggested I try vestibular therapy…read morefor vertigo. My therapist was Kim. She is so professional and knowledgeable. We worked on my balance and strength. I'm forever grateful to have learned how to manage my vertigo. If your doctor wants you to go for therapy, I would take their advice. You have to do your homework, but in the end, it is all worthwhile.

I have been to Milford Hospital's out-patient rehab for two different series. Both times I had…read moreoutstanding service and excellent therapists. Everything from the front desk, to the aides that help get you started with warm up's, to the therapists were amazing. The depth of knowledge my therapist had was impressive. She fully explained all the home exercises I needed to do. When my therapist was on vacation she made sure I would be with someone that understood what I needed. Since their documentation is all electronic, the substitute was easily able to see exactly what I had been doing and what new things to add to my routine. Would never go anywhere else!

I was visiting from another state, I felt ill with a barking cough and burning in my chest and…read moreimmediately knew what was coming :((( My physician doesn't do telehealth, if I am in another state. Liability issue. Norwood urgent care was a life saver. I walked in on Sunday, I was seen by a PA 5 minutes later. I picked up my medication from the pharmacy 30 minutes later. Staff was very attentive. Also clean facility with the state of the art equipment. I was very appreciative. Thank you!

Very thorough! Quick in and out. Our doctor asked lots of questions. Saw both of my kids at the…read moresame time and didn't just send us home with thoughts and prayers. Gave us the meds we needed.