They had me waiting for 1 hour and 30 minutes and never came outside the lobby to tell me that I…read morewon't be seen today because I'm a walk in then why even have walk in or at least have some one tell that I'm not going to be seen after 20 minutes of wait but I waited 1 hour and 30 minutes just to knock and ask if I'm being seen that day and they told me no to go home and set up an appointment this is just rude and wasting people time and day

My daughter got her blood drawn yesterday. She has never had a problem before ever with this. Her…read morearm is still hurting her a day later and says the phlebotomist was a bit rough with how she moved her arm or the needle, and she was not friendly. I am worried she hit a nerve, Very upset about this and we will not be back! What happened to the Norfolk location....why was that closed? Will not go back to foxboro!

This is the place I go for all my blood work for regular physicals. The gentlemen who works the…read moreearly shift is by far the fastest and best skilled person I have seen. I don't think it ever takes more than five minutes. They have very good hours, especially if you want to get things done in the morning before work. They implemented a procedure where you need to pre-register by phone to get your insurance squared away. The process is pretty simple, but if you forget they will let you call it in from the lobby

My visit with quest was beyond horrible. I waited for over an hour and was told they didn't get…read moreorders for labs. My doctors office stated they faxed it over electronically already. He couldn't draw my lab and rushed me out. I called doctors office and asked them for fax number and he said I have to wait since he has someone with him. I had my child who is 2 with me and I waited for more than an hour. My doctors office faxed the orders and he told me to come back in few hours. They need time to process it or whatever. I came back after lunch and they finally got the lab orders and he was like I need more information so I had to call the office again. After waiting more than 2 days for result, my doctors office told me they did the lab wrong draw qualitative instead of quantitative. WTF never been to a place this horrible! What a waste of my time how I have to be stuck again!

This particular quest is very good, as far as quests go. Really nice Staff, and experienced. Way…read morebetter than the PHI yelling across the room staff Ive encountered at other locations. The two stars is due to there new billing system. You give them your Credit card number and they bill while you sit in the chair. I cleared them for 40 dollars, this was the dollar amount I was told would be withdrawn. Throughout the day I continued to receive receipts for withdraws not 1 but 2 more past the 40, bringing the total to 120 dollars. I do not agree with this method of Bill collecting giving them reign to charge whatever whenever they want. I will be going to a lab at a local hospital after this incident.

This lab is by far the best I've EVER been to. It's ALWAYS clean, they NEVER have problems finding…read moremy veins and I NEVER have to wait long! I never go anywhere else!

Needed bloodwork done for my new job. This location was only a few minutes away so I went here…read more I've never been here before but I'm so glad I went. There was one person in front of me and there was 2 techs I literally didn't wait longer than a couple minutes, Denise did my bloodwork she was very gentle she also checked me in and was very kind. The place is clean and plenty of parking. I would go here if I were in the area again. Very nice workers here and I was in and out I love that. Oh and I dislike needles very much- I made Denise aware of that and she spoke to me the whole time without even scaring me or hurting me.

New office, professional staff little to know wait as a walk in. Convenient location with ample…read moreparking.

Very thorough! Quick in and out. Our doctor asked lots of questions. Saw both of my kids at the…read moresame time and didn't just send us home with thoughts and prayers. Gave us the meds we needed.

I came to Norwood Urgent Care on jan 2025. I had very fast heart bit (170), chest pain and was…read moreconcerned about heart attack. I was taken fast, EKG and chest x-ray were taken. PA came and told me that I don't have hear problem and I was dismissed. Very next day I was hospitalized with A-fib and tachycardia. I am very dissapointed that I was dismissed so easily with heart problem. The PA should have being more concerned because even though my EKG was normal, but the heart rate was very fast. He should have being more careful and, perhaps, recommend me to go to the ER at least. Please, be careful with those urgent cares. They can only diagnose a very simple diagnoses.

I have been going to this lab for a few years now. it is ALWAYS a very good experience. the staff…read moreis very pleasant and the wait times are minamal.

Just moved to Riverside and this is a small place tucked away right down the road from me. Walking…read moredistance actually. Didn't even know it was there until I needed blood work done. With my medical issues, I'm regularly getting tests done, such as blood drawn. So it's important I find a solid, respectable lab with moving. The two ladies were so sweet and it was an intern who drew the blood. Didn't even feel it and she was better than most phlebotomists I've seen. I was in and out within minutes, then walked across the street to my fav cafe and got a bite. Absolutely perfect. Two thumbs way up.