My recent visit showed attention to customer service and care, a great improvement over past…read morevisits. Being called for my appointment was fast and efficient. My lab technician, Jasmine, was very skilled administering an almost undetectable needle.

Get to the facility last Saturday, it is 2 degrees outside, check in and notice THERE IS NO HEAT in…read morethe waiting room.I complain to an employee who comes to the door to call a patient, she says they know and have complained to management, but they do not want to invest in a heating system, just an air conditioner. My toes and fingers are starting to freeze at this point. After waiting in a freezing, crowded room for 1/2 hour, my name disappears from the board (my appointment was at 10:00) and people with 10:20 appointments start being called. I complain again and after some investigation inside, I am told someone will come and get me. 50 minutes after my appointment time, I am finally called in. Besides drinking a ton of water to stay hydrated for the blood draw, my veins are now "frozen" from the waiting room and it takes the nice nurse multiple times in different places to finally get a vein, a very painful experience. Now I have multiple purple and painful bruises in my arms. Quest, get your act together. With the amount you charge patients, the minimum you can provide is heat on a freezing day.

I went to the Quest at 999 Silver Lane in Trumbull, CT, and could not have had a better experience…read more The office was clean, check-in was seamless and the phlebotomist was professional and competent. When it comes to blood work, I am a very anxious patient. She was able to keep me calm and focused, and did a wonderful job. THANK YOU.

I think the key with any of these places is the parking and people. And all it takes is a backup of…read moreclients to clog the arteries of such places. Been there a few times since my doctor is in the building, so its convenient. Never had a problem there, have not seen a backup, and if the impersonal keypad is daunting, there is usually someone there to assist. Wish they would have a flipper so clients can turn off the TV. This is not a sports bar. Woman on staff was helpful and efficient. Parking is free and EZ. And hours are not as tight as some other Quest labs. But you would think that after they punctured me and put a hole in my arm, and took my blood in vials, I would at least get a candy bar.

Susan was very pleasant, professional and answered all of my questions about testing. She had…read morewonderful things to say about Quest which was good to hear. She made the experience the best I've had at a quest lab.

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.

Lou Ann at the 541 Bridgeport Ave, Milford, CT location is the best! Professional, courteous,…read morecaring, she checks all the boxes - makes me almost wish I had more occasions to have my blood taken! LOL!

Stephanie was so amazing! She was patient, kind, and a true professional! She made sure to…read morepatiently explain all of the instructions understanding that I was very sick and was having trouble. I highly recommend Labcorp at Walgreens on Bridgeport Ave!!

There were other patients urine and blood left in the room while my young child sister got her…read moreblood drawn. The top to the urine sample was not even fully shut. Disgusting and unsanitary.

I was worried about this Bridgeport quest diagnostics location b/c of previous bad experiences in…read moreBridgeport. I was taken care of by the staff. I had bloodwork done & the woman got it done on her 1st try. My veins are nonexistent, so I was impressed. Def will be back if I need bloodwork again.

Great experience at this location! The wait time is incredibly short, and the process is always…read morequick and efficient. Amanda is absolutely amazing every single visit. My sister has special needs, and interaction is everything to us. Amanda always greets her and makes sure she is completely comfortable by talking to her through the whole thing. She is so polite and kind. Amanda truly makes a difference! at 3180 Main Street

This happened at Quest Diagnostics, 3180 Main Street, Beechmont Building, 1st Floor, Bridgeport, CT…read more06606. My father, who is currently in pain, provided a urine sample at this location on Monday. We waited four days for the results. On Friday, we discovered that the urine culture was never performed because the tube was incorrectly filled. Because of this preventable mistake, we still do not know whether he has an infection, and he must now repeat the test. Waiting four days just to learn that the test was never performed, while my father remains in pain, is completely unacceptable.

Was worried by the reviews but everything was great. Kind staff and quick in and out. I had some…read moreissues with my paperwork but they did their best to help. The blood draw itself was completely painless

I love this quest location because of the dedicated, skilled , positive people who work here . They…read moreare so skilled at taking blood , especially for me since my veins are hidden

They are the only show in town, so if you need blood work done, you're kinda stuck. Appts have to…read morebe made in advance online. The staff can be hit or miss, demeanor-wise. One person working there didn't even say hello to me when I got called in - but had no problem thumping me for a copay in advance, however. I told her to bill the insurance...the result? An $80 visit that they wanted to charge me for was otherwise covered. It's just a sad scene to see those old, defeated, lonely souls taking their slow and long walk across the empty parking lot of what was once a thriving Trumbull Center, just before 6am, for their fasting lipid tests and such.

There's a nasty phlebotomist there who is always pissed off and very unpleasant. I don't care what…read moreher problem is but i'll go out of my way to avoid the bitch