As per my doctor's orders, I had to get some blood work done. I made an appointment online with…read moreQuest Diagnostics for 7:10 am. I figured I'd do it early, because I had to fast prior to my appointment. Their waiting area, is clean and small, with a very handy check in kiosk. This is where I scanned my driver's license, and insurance card. Right then, one of the nurses came and called me to come to the examining room. I've spent less than a minute waiting, I really appreciate this. I don't love needles, and when it comes to occasions like this, I still go by the little kids rule of "don't look and it won't hurt". So the job was done, quick, and painless. However, I felt a bit, lightheaded after. I told the phlebotomist I didn't feel well. I would appreciate some water. She just told me to "have a nice day" and lifted the arm rest. Ok. Well, we all know she didn't really care about how nice my day was. Needless to say, while the job did get done. I don't appreciate people who work in healthcare, who have no common sense courtesy towards people.

I am over 90 years old and have had countless blood draws but this was the best ever and the first…read moreever by a male. My veins are hard to stabilize and they usually poke around and I have a wind up with a big black and blue bruise. He went to a new spot and was so fast I was surprised, no blood, no bruise. This was on May 26th in Bloomfield. My wife had hers done also and when we walked out my wife said that was the easiest and fastest ever confirming my experience. If he can do it that well everyone should be able to.

My bloodwork was sent to them for testing. Long story short, I was charged twice. I paid for one…read moretest. Seven months later, I am still fighting to not pay the second bill. Billing, and what amounts I guess to Customer Service, have insisted on the wrong narrative over and over. It seemingly is an organizational catastrophe over there, with no one able to not only solve problems for themselves, but solve between departments. (UPDATE) After several more weeks of dealing with this, I have reached a satisfactory resolution and my bill was zeroed out. However, this is after literally dozens of attempts with at least 4 different people in the office who said they were going to "forward this to the Lab Director" and receiving no follow-up. I managed to wheedle an email to said Lab Director, who actually wrote back and said, "Honestly, that is the first I've heard of this and after three or four more cc'd emails, it looked like it had been rectified..." Absolute, total, utter mismanagement by all parties at this operation.

My doctors office is right down the hall and she always recommends Collaborative Labs. When I moved…read morebut kept seeing her, I tried going to Quest because it was closer, but since my boyfriend lives in the area I've been going back to collaborative. The woman who works there is a fantastic phlebotomist. She always finds a vein, does the puncture and collects the blood quickly and efficiently. I almost never have a bruise and the bleeding stops quickly. I'm known to pass out but she gets it done so fast I never even have a chance. She's truly great and I'm a loyal patient even when the wait is like 45 minutes long. I recommend her to anyone!

Extremely frustrating. ZERO customer service and extremely long wait times…read more This company doesn't care about patients at all.

Had to share my delightful experience this morning at Quest Diagnostics in West Hartford…read more I've been poked and probed fir blood for far too many years to even remember, since I was young, it's always been a problem finding a good vein. They eventually did, but the journey getting there was quite painful until this morning when Josie (the phlebotomist ) found a good vein-immediately, inserted her needle expertly without any pain and pulled four vials of blood in what felt like a second ! I just had it say thank you Josie your skill and professionalism exceeded my expectations!!! Well done

Quest Diagnostics is a huge company founded in 1967 with labs all over the US, Puerto Rico, Mexico,…read moreand Brazil. They provide diagnostic testing for all types of diseases, cancers, disorders, drug testing, and Covid-19. This location was in a convenient location and on the first floor. Parking was spacious. Booking an appointment online was quick and easy. I've always used QD for the majority of my labs, for years now; pretty much all of my doctors and insurance providers use their services. Checking in was easy, there is a kiosk and/or a link gets texted to your mobile phone to check in. On my first visit, I waited a few minutes in the lobby before being called in for my appointment. The person helping was cordial but unfortunately she couldn't proceed with my blood work; my doctor didn't completely fill out the requisition, so the system wouldn't let her proceed. This wasn't her fault and I understood, but I was disappointed because I was fasting and drove there early for this appointment. Since it's a Saturday, I couldn't reach my doctor for the missing code. I had to reach my doctor on Monday for this info. and rebook another appointment. In the end, my experience was 1 star but at no fault of Quest Diagnostics; I gave them 4 stars because ease of making an appointment, how quickly I got in, and cleanliness.

Terrible location. You should literally go to any other location. And I'm sure the staff would be…read morevery happy the less people they have there. Our appointment didn't work so we joined the walk-in list and this is the second time they have told us, even though all the other walk-ins were taken, we were asked to leave bc we didn't have an appointment even though we tried. Why have a walk-in option? And why ask people to leave when there was only one other person waiting in the waiting room with us?

Really convenient spot in Weatogue/Simsbury to get routine labs and bloodwork done. Usually you…read moredon't have to wait too long (but sometimes) even with an appointment. Everything is pretty much automated including check in, but I've just had a really tough time the past 2 visits with the attending staff having to try 3 to 4 pricks with the needle in both arms to get it drawn. Other than that, super good but if you have an aversion to needles I may go somewhere you know it will be precise.

Website said walk in welcome - they are not. 3 of us were standing outside at 7am this morning…read moreand were told they were not taking. An update o walk ins and would have to make an appointment. The website would have prevented 3 unnecessary trips this morning if they were updated , i would imagine its like that most mornings

I really love coming here whenever I have to get blood drawn, this place is the fastest, longer…read moreoperating hours and the girls Are pretty good at finding your vein without causing a bruise. Located next to the plaza with Panera Bread right off of route 3 and 91

Always receive excellent service at Radiology Associates of Hartford. The staff is always friendly…read moreand works hard to accomodate any problems. The technicians who perform the tests have always been very pleasant.

From the owner: X-ray Ultrasound…read moreMammography Bone Density

Went in as standby and had to wait like 20 mins. The phlebotomist was kind and quick. No complaints.read more

IF I COULD GIVE A ZERO, I WOULD!! THEY LOST MY 24-HR URINE TEST!!! HOW DO YOU LOSE A WHOLE BUCKET…read moreOF PEE???!!!! The whole process was screwed up right from the beginning. I had to go back and forth several times. There is no person there AND no one answers customer service.

I came in for a blood draw this morning feeling a bit anxious that can translate into "salty". That…read morebeing said, the woman that did the draw (hate that I didn't get her name) was an absolute sweetheart.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

Was almost 9 min late for apt and told we can't help you because we close in 11 min. Website says…read morethere is a 10 min grace period. This is the second time this year last time he was 5 min late and the lady couldn't help answer questions and then when she finally asked what our question was she said that too late now your appointment expired. If you are not waiting in the lobby they are too busy and can't be bothered. Save some headache and aggravation, I'll go elsewhere.

So unfortunately for me, I've been to Quest more than I'd like to get blood work on a quarterly…read morebasis. That being said, this location has been great to me EVERY SINGLE VISIT. I always make an appointment on line so I don't to wait when I arrive and as such they always have my information in the system. If you have an appointment and there are walk ins, you will be moved to the top of the list based on your appointment time. The phlebotomists are all extremely friendly and warm. They help make this horrible process of needles and drawing blood manageable and they are very nice. I've never had a bad experience here and because of the great service here, I don't dread my regular visits.