1. Quench Wellness

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Chicago, IL

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Quench Wellness

5.0 (1 review)
Closed • 9:00 am - 6:00 pm

By appointment only

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8 years ago

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Quench W.

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Bettye O. Day Spa - Hydrotherapy

Bettye O. Day Spa

4.0(63 reviews)
0.7 mi•Hyde Park
•$$

My bff took me to this spa as a belated bday gift this weekend. The place is black owned and has…read morethe most friendly employees! Location/Atmosphere: it's located on a popular street in Hyde park so parking can be an issue on a busy weekend. As you walk into the building and down the stairs to the basement suite, you feel transported into a tranquil spa! You're greeted with calming music and a serene aroma that I couldn't make out. 4/5 Massage: I received a 1hr ​"Bettye's Body Butter Massage" by Bruce and I must say this was one of the top 5 massages I've ever had! He was super sweet and accommodating, making sure I was comfortable with every step. He even gave me some tips on stretching for my sore spots post workouts. I left feeling refreshed and super moisturized! 5/5 When scheduling, they'll take half the cost as a deposit and you'll pay the rest after your session. They have a variety of different packages and massages to choose from which is great so you can try something new each visit. Most def will be back!

I recently visited Betty O Day Spa, and I have to say, the establishment itself is beautiful and…read moreinviting. My massage therapist was excellent. He was very attentive, professional, and took such great care of me throughout my massage. I truly appreciated the care he provided. Unfortunately, my experience was overshadowed by an issue with my booking. I had a gift certificate specifically for a Hot Stone Massage, but when I arrived, my appointment had been entered as a Body Butter Massage. I brought the issue to the staff's attention, and my massage therapist also spoke with them about the situation. I understand that mistakes can happen, and I was told that the receptionist was responsible for entering the massage incorrectly. However, I was disappointed that after explaining the situation, no accommodation was offered--such as a discount toward a future visit or a complimentary massage. I want to emphasize that my massage therapist was wonderful and provided excellent service. My concern is with how the booking error was handled afterward. When a mistake is made by the establishment, I believe it is important to make the customer feel valued and to find a reasonable way to make the situation right. Betty O Day Spa is a beautiful establishment, and based on the quality of my massage therapist, I would consider returning. I just hope that in the future, greater care is taken when entering appointments and that customers are given better consideration when an error occurs.

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Bettye O. Day Spa - Reception

Reception

Bettye O. Day Spa - My comfortable robe

My comfortable robe

Bettye O. Day Spa - Comfortable lounge area.

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Comfortable lounge area.

Taday Nail Spa

Taday Nail Spa

3.5(197 reviews)
0.7 mi•Kenwood
•$$
Locally owned & operated
10 years in business

First time here they were quick to get me started. They have…read moremany techs and seem friendly . I was happy with how my nails turned out except the one big thing I mentioned 3 times to 2 different staff members (and also over the phone before I came in) I wanted was glow in the dark and these were not. They were lovely but again my main request was glow in the dark as I was reassured repeatedly that's what I was getting. Other than that I'd go back I probably still will for a fill in.

I am extremely disappointed with my recent experience at Taday Nails…read more On Sunday, June 7, I visited the salon for a fill-in on an existing set and paid $76.26. This was the very first fill-in for the set. Less than 24 hours later, on the morning of June 8, one nail broke. On June 9, a second nail broke. I called the salon on June 10 to explain the situation. Rather than expressing concern about the quality of the service, the male manager immediately informed me that it would cost an additional $15 to repair the two nails because the salon does not guarantee fill-ins, only full sets. After a lengthy discussion, he eventually stated that the repairs could be done at no charge, but only if completed by the same technician who serviced me. Unfortunately, I had an event to attend that afternoon and could not risk an extended wait. The following day, I called again and spoke with a female manager. She also began by reiterating that fill-ins are not guaranteed and that repairs must be completed by the original technician. She then informed me that the salon was slow and, if I came immediately, they would make an exception and repair the nails. I rushed to the salon, which is less than a 10-minute drive away, only to arrive and be told there were already two people ahead of me and that the wait would be more than 30 minutes. This was especially frustrating given that I had specifically called ahead and adjusted my schedule based on the information I was provided. While I understand that salons have policies, I find it unreasonable that two nails would break within days of a routine fill-in and that the response was to argue policy rather than address a clear quality concern. What was most disappointing was not the broken nails themselves, but the lack of accountability, inconsistent communication, and poor customer service from management. As a first-time customer receiving a fill-in on a relatively new set, I expected better workmanship and a more customer-focused resolution. Unfortunately, this experience has left me with little confidence in returning.

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Taday Nail Spa
Taday Nail Spa
Taday Nail Spa - Ombré

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Ombré

Quench Wellness - ivhydration - Updated October 2026

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