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Queensbridge Projects

5.0 (1 review)

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9 years ago

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Maxwell Kates - Liability at lincoln place coop

Maxwell Kates

(46 reviews)

Midtown East

I had the pleasure of interacting with Jenna R. today. I was instantly blown away by her kindness…read moreand professionalism. Not only did she answer my call on her lunch hour (which would not have been expected), but even though she wasn't the Assistant Property Manager that I needed to speak with for our building, she promised to find out who that person was and to call me back. Jenna called me back quickly to give me the information, and I was able to resolve the situation that I called about initially in an expedient manner. As someone who truly values excellent customer service, I wanted to take the time to recognize Jenna's efforts. Most people send emails to complain when things don't go well, but they rarely take the time to acknowledge when someone goes out of their way to provide an excellent experience. Jenna didn't have to go the extra mile, but she did. She could have simply told me that she doesn't manage our building and directed me to call the main number. Jenna is an asset to your team at Maxwell-Kates, and from just a short conversation with her over the phone I could tell that she's an amazing person as well. Maxwell-Kates has been a great property management company for our building, and clearly it's because of the people who manage and oversee it like Jenna.

Once again, one must turn to yelp for help with the quality of life issues in our apartment…read morebuilding. Board Members have said we should complain to Management. Management does not respond, or tell you they take direction from the Board. THERE ARE basic laws here with in NYC, for instance: No personal property should be left in the common areas (i.e.common hallways). It is not only a fire hazard, but if ANYONE should trip, or fall, or even cut/scratch themselves on anything in the hall, individuals/the building/management etc would be held responsible. Our upper floors have carriages, strollers, bicycles lined up in our halls, and these things "live" there on a regular basis. We DO care about our neighbors who find it inconvenient to use basement storage. HOWEVER, this is a prewar building with very large apartment rooms (if one compares this to more modern dwellings). Their items can be brought into their apartments. WE have done this, not only here, but in our past residences, respectively. NOT because we were told it was illegal, but because we did not feel it was fair to force neighbors/visitors view our personal belongings. As children in prewar buildings,,we watched our parents bring our bicycle, and the carriage/stroller of our younger siblings INTO our apartment's front hall, foyer,,or livingroom. Shopping carts were placed in closets, and,,it necessary, a full sized bicycle was hung high on the wall! UNHEARD OF? TOO INCONVENIENT? Ever watch SEINFELD? Jerry has his bike hanging high on HIS WALL in the hall outside his bathroom! This is NEW YORK, and that is what CONSIDERATE New Yorkers do! Responsible Management Companies ENFORCE the the fire code, NY LAWS, and CARE about the quality of life issues of the tenants/shareholders. It is truly depressing to look out into the hall, and see these things lined up in the common hall on every upper floor. Everything the owners of these items do not want to look at in their own personal space, they put out in the hall for everybody else to look at? FAIR? JUST? LEGAL? CONSIDERATE? SAFE? - please make note, this problem started when Maxwell Kate's took over, and every year it has gotten worse and worse, despite complaints from more "sane" shareholders.

The Folson Group

The Folson Group

(1 review)

Murray Hill, Midtown East

I'm a huge Folson Group fan. NYC gave our Washington Heights co-op a big fat red F for its energy…read moreefficiency, a rating that I see each and every time I walk through our building's front doors. Our board recently engaged The Folson Group to reduce our building's expenses while improving our rating, and we're already seeing the benefits. They have unparalleled knowledge of NYC's co-ops and condos, and their pragmatic, positive approach and proven results will win over even the most cynical board. The cherry on top? We had to pay NOTHING up front because they take their fee from whatever they save the building. In other words, their skin is fully in the game.

From the owner: The Folson Group specializes in helping NYC co-op and condo boards find the right property…read moremanagement company for their building. Property Management Search Services: Unlike property management firms that manage buildings, we're independent consultants who work exclusively for boards. We guide you through comprehensive RFP processes, shortlist qualified firms, moderate interviews, negotiate contracts, and manage the transition to your new management company. We evaluate 500+ NYC property management firms and have zero financial incentive to favor one over another. Additional Services for Boards: Cost Reduction: Contingency-based savings on operating expenses and capital projects (you only pay if we save you money) Strategic Advisory: Objective guidance on major board decisions, capital planning, and governance Project Management: Oversight of capital repairs, renovations, and compliance projects Featured in: Habitat Magazine, The Cooperator Serving: Manhattan, Brooklyn, Queens, the Bronx, and Westchester County

Queensbridge Projects - housingcooperatives - Updated May 2026

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