At one time, we received the services we pay for. For over 3 months I have had numerous requests…read morefor service due to lack of heat. I sent an email yesterday morning at 7:00 AM. It is now, the next day, 10:51 AM and NO RESPONSE. I just sent another request due to lack of heat. They knew how to raise maintenance, but, forgot how to service the shareholders. Otherwise, it is a great place to live.

Joanne from Account receivable is terrible. She doesn't do her job and is very disrespectful for…read morenot replying to messages. Grow up and do your job instead of taking anything personal. Just because you dislike someone it doesn't give you the right to not do your job as you are supposed to. You are relying on account receivable for your paycheck. Grow up !

Doormen can only do so much when it comes to policing the lobby. In reality the doormen at this…read moreaddress are really nice guys and very helpful. It's up to the building manager and the co-op president to provide greater security in this pandemic era when people enter the Libby or elevator unmasked.They, however, seem to be indifferent to the problem and more interested in furthering their own agendas.

Do not move here, they will steal your money any chance they get and refuse to respond to any…read moreissues you have with your apartments. The management office are extremely rude, especially the secretary who picks up the phone and immediately transfers you or hangs up. And they did steal my deposit while living here and will not return it or give any reason as to why they aren't giving it back. Bunch of criminals working here.

Absolute trash place to live or visit. The security, parking office, valets and management office…read moreare completely incompetent. I will say that the concierge and maintenance staff are nice. They illegally changed bylaws as soon as we moved in to force everybody to pay for gym and club membership, regardless of whether you use it. The first vote failed, so they changed bylaws and pushed it through with a 2nd vote. Shady and illegal. They steal your money every chance they get, forcing us to continue paying for gym services throughout the pandemic when the gym was closed. The management office is completely and utterly useless, unhelpful and rude, forcing you to do additional legwork while falsely claiming to provide a "luxurious" experience. Guests have to pay exorbitant fees to park, making visiting a pain in the you-know-what. The board does nothing in the interest of residents. They waste our money on loud, obnoxious and terrible events that are disruptive and lame as heck. They do not allow residents to use common spaces for things like parties and baby showers, yet board members use the spaces freely for their own similar events. Residents who use the gym and pool are disgusting. I have found toe nail clippings and bandaids in the hot tub and sauna on multiple occasions. I have had security come to my door and harass me for playing music at a very reasonable level, and falsely claim that I have had many complaints. When I followed up I learned these assertions were completely fabricated. They charge fees for moving in and out that are literally for nothing. Coordinating furniture deliveries or moving is a nightmare due to a lack of communication between offices. We have had movers and furniture delivery men stopped at the gate simply because of the incompetence of offices to do their jobs and let security know that we have filed all necessary paperwork. The parking situation is super dangerous, and necessitates loud honking by any car coming up or down the narrow ramp to the garage to avoid collisions. They could easily install a camera system but instead they maintain this ridiculously dangerous and disturbingly loud environment. I am now in the middle of a long and frustrating saga in which I was charged for 1 month parking that I had previously cancelled, and am met with more incompetence and gaslighting. During my sale of the apartment the management refused to lift a finger to help us complete their dated and astoundingly stupid closing packet, which required myself and the buyer to share lots of personal information in an illegal manner just to complete. Moving out of this building has been one of the biggest blessing, and I am eager to wrap up loose ends so that I can put the whole experience behind me. Avoid at all costs!

Betsy is THE BEST realtor! My husband and I have been looking for months to purchase a new home for…read moreour growing family and we have gone through several realtors. We had our fair share in meeting some very unprofessional and ineffective realtors. All I can say is that we were very fortunate in meeting such a sweet, professional, and above all exceptional realtor! She is real good at what she does, and knows her stuff! There is no wasting time with Betsy. She cuts to the chase and gets you what you want. Unlike, other realtors, she will get you the best deal in purchasing your new home! We couldn't be happier in our new home! Thank you Betsy! You are absolutely amazing!!! I would definitely use her again in purchasing/selling our home in the future!

Many real estate agents talk about being a "neighborhood expert" - while tacitly working dozens of…read moretowns - but Betsy bleeds Bayside Queens! Her command of all the coop and condo buildings is impressive, and there's a local flair you'll enjoy that can only come from someone born and raised in the area. However, the most important trait for me was her integrity. I've worked with a lot of real estate agents in New York over the years and many were much more interested in getting a deal done than working a little extra to find out what would best fit my situation. So if you are looking to buy in Bayside, and want an expert to represent you, I definitely recommend giving her a call and seeing if you are a good fit. I'm still in contact on occasion for market advice - and wouldn't hesitate to recommend her to friends or family.

While it may appear fine at first, there are some serious quality of life issues at Le Havre:…read moreFor starters, unless you are acclimated to colder climates, you will need to purchase electric supplement heaters for your unit as the management will not provide heat until the thermostat reaches 50F, and even then only the bare minimum. While you're at it, pick up some earplugs also, as the noise situation at all hours of the day and night is deplorable; slamming doors, loud arguments, gas-powered leaf blowers and car alarms that ring on and on. Most of the plumbing is original, so be prepared for the water to be shut off without any advance notice while the maintenance dept. traces leaks, etc. Also, be home or be prepared to allow the plumbers access to your unit to troubleshoot in your absence. You will be charged a whopping fee of $8,000 to rent the parking space that may have been included with your Co-Op. You will need to pay this fee as the locals don't take kindly to people taking up the parking spots in the street in front of their homes. The individual units don't have laundry facilities; instead washers and dryers (often broken) are alternately placed in the odiferous compactor room on each floor. Finding available machines can be a real problem with many families residing there. The complex has 2 swimming pools, though overcrowding with small children preclude taking a casual swim without bumping into them. A private health club for adults is a much better choice. Each building has only a single elevator, and when it is broken or undergoing inspection, be prepared to walk up/down the stairs. The maintenance department puts chairs in the stairwell so that you don't have a heart attack. Many of the residents also smoke in the stairwells when it is too cold to smoke on their terraces, so avoid the stairwells if you are sensitive to secondhand smoke. Better yet, you'd probably be better off to avoid Le Havre at any price...