Truly staggering incompetence. Took 3 weeks to get framing done. Then get called to say didn't have the right frames in. Then next day have right frames but not enough to do them all. Then on the final day when I'm heading abroad to give framed pictures as gifts, turns out the one they said hadn't been framed had, and vice versa. Oh yes, and one border which was supposed to be cream, isn't.
In case you think this might be an isolated case, on the day I went in to drop them off, an American woman was in there asking to get her piece back two weeks later, and they couldn't find it. Asked her to come back.
And they close at 4:30.
Utterly incomprehensible. read more