RIP OFF CON ARTIST
I signed a contract with WindowHub and paid the first instalment of £4,000 in October 2017. They promised to start the work in 6 - 8 weeks. A month later the company asked for the second instalment of £3,000 because the materials cost more than the first instalment I had already paid. I had paid £7,000 and the company had done nothing. In February 2018, WindowHub said they had a demand from HMRC VAT department for an amount in excess of £25,000 as a deposit to allow them to continue trading.
In mid-2018, WindowHub said they had financial difficulty and suggested I pay the manufacturer £1,500 directly. By this time, I was very unhappy - I felt even with all the money paid, the company had done nothing. Lots of excuses and empty promises.
Finally, in December 2018 we went to a factory (which does not belong to WindowHub) to see my windows. But until the windows are fitted, it is difficult to be sure if those windows we saw are actually for my house.
Early in January 2019, WindowHub insisted on coming to see us to discuss the details of fitting. But when here, he did not discuss details of fitting but asked for an additional £2165 (exc VAT) on top of the originally agreed amount in order to proceed. He explained that we can pay the manufacturer. He claimed that I rejected their proposed fitting date in December 2018 and the cost of labour and materials has now increased, hence the extra cost.
Enough is enough. This contract has wasted so much of my time from October 2017, led to so many arguments, time and time again raised our hopes and dashed it, so many promises but never fulfilled. I paid £8,500 to listen to WindowHub's excuses. One and a half year, STILL NO WINDOWS, I GET NOTHING IN RETURN, and all I got are multiple excuses for delays and broken promises.
We have asked for the refund and WindowHub said we will get nothing back and they claimed that WindowHub is undergoing CVA (Company Voluntary Arrangement) but has not provided any details. I have asked for details of their IP (Insolvency Practitioner) but no details have been provided. I have never seen a business behave like this in my life. I have decided to take the company to court for justice.
I have proofs and evidence every word I said. read more